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Morgan & MorganReviews 1,862

3.4

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From the business

All Law Firms Are Not The Same. As America's largest Injury Law Firm, we believe you deserve to have the best life, so our goal is to get you best results as quickly as possible. For over 30 years, Morgan & Morgan has been fighting for the people and has recovered over $10 billion dollars for our clients. We have the resources to take on the biggest bullies in America: insurance companies know who we are, and more importantly, our results. A lot of lawyers never go to court. They’ll take the last best offer even if the case is worth 100 times that. Not us. Morgan & Morgan has over 700 attorneys who aren’t afraid to go to trial. If you win big, we win big. Let us fight for you. There’s only one Morgan & Morgan.


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Morgan & Morgan Reviews Summary

The overall reputation of the company is significantly marred by a consistent pattern of customer dissatisfaction, particularly regarding communication and service delivery. Many clients express frustration over perceived neglect, lack of responsiveness, and inadequate representation, often feeling like just a number rather than valued individuals. While some reviews highlight positive interactions with specific staff members, these instances are overshadowed by widespread complaints about slow case handling and unfulfilled promises. This feedback indicates a need for the company to enhance its client engagement strategies and ensure that its commitment to serving clients is genuinely upheld.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 7 days

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Georgia
1 review
0 helpful votes
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Brian Wenger was amazing and made everything easy for if anything else ever happens i will be back to you guys thank you so much

Date of experience: February 4, 2021
Florida
1 review
0 helpful votes
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Very helpful
February 4, 2021

At such a hard and rough time after my accident they were very nice helpful and understanding. I truly appreciate it!

Date of experience: February 4, 2021
Florida
1 review
0 helpful votes
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Easy
February 4, 2021

Helpful friendly nice easy encouraging peace of mind straight forward honest

Date of experience: February 4, 2021
Florida
1 review
0 helpful votes
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Easy
March 8, 2021

Aissatou helped me tremendously. Every person I spoke to, Robert, for instance was cooperative and helpful.

Date of experience: February 4, 2021
New Jersey
1 review
0 helpful votes
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Patrick Bassett
February 4, 2021

My husband has been extremely happy with Morgan and Morgan which we are not surprised about. Great family run company and we agree with all he does for our community

Date of experience: February 4, 2021
Georgia
1 review
0 helpful votes
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30 60 90 days past due while in dispute. I won it too but they still reported it all the credit companies and missed my credit all up. It was applied bank.

Date of experience: February 4, 2021
Georgia
1 review
0 helpful votes
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Help in time of need
February 4, 2021

They contact me immediately and have been helpful thus far

Date of experience: February 4, 2021
Washington
1 review
0 helpful votes
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Compassion for people
February 4, 2021

Very professional well done glad you took the case

Date of experience: February 3, 2021
New York
1 review
0 helpful votes
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Helpful
February 4, 2021

The law firm listened to what we had to say, expressed their interest and sympathy. We look forward to them having our backs!

Date of experience: February 3, 2021
Florida
1 review
0 helpful votes
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Truth
February 4, 2021

So far what i like the most they listen and i feel they care. It's important, something i never had. Looking forward to a great journey

Date of experience: February 3, 2021
Florida
1 review
0 helpful votes
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Accident
March 8, 2021

She was really good about doing a consultation for my 5 year old son.

Date of experience: February 3, 2021
Florida
1 review
0 helpful votes
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Accident
February 4, 2021

Very good customer service. The lady I spoke with was very understanding and you could tell she really cared

Date of experience: February 3, 2021
Georgia
1 review
0 helpful votes
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Free consultation
February 4, 2021

This was my free consultation and do far this firm is very professional.

Date of experience: February 3, 2021
Nebraska
1 review
0 helpful votes
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Excellent experience
February 4, 2021

Excellent customer service experience! The representative (Porshia) I talked to was very easy to speak with. She was helpful by explaining forms and showed concern for my son's case. Talking to her was like talking to a friend. Thanks Porshia! You made my initial experience with Morgan & Morgan a good.

Date of experience: February 3, 2021
Iowa
1 review
0 helpful votes
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Definitely for the people.
February 4, 2021

No doubt about it, Morgan and Morgan have been there for me in its entirety, honestly and professionally. We love you MORGAN and MORGAN.

Date of experience: February 3, 2021
Florida
1 review
0 helpful votes
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Review
February 3, 2021

Very polite and helpful. Ask pertinent questions. Send me the e-docs to sign.

Date of experience: February 3, 2021
Florida
1 review
0 helpful votes
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Backpay
February 3, 2021

Company I worked for failed to pay us our overtime. Morgan & morgans attorney Jolie got our money for us! Awesome job!

Date of experience: February 3, 2021
Georgia
1 review
1 helpful vote
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Great
March 7, 2021

Very helpful and knowledgeable people. They seem to care about there customer more then being worried about the money! Hopefully they can help me get back on my feet

Date of experience: February 3, 2021
New Jersey
1 review
0 helpful votes
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Great experience
February 3, 2021

Very accommodating. They are doing everything that they can and have giving me a lot of information

Date of experience: February 3, 2021
Florida
1 review
0 helpful votes
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Misty was great
February 3, 2021

Very helpful, did not know that legal advice Was as accessible as your team makes it

Date of experience: February 3, 2021