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From the business
All Law Firms Are Not The Same. As America's largest Injury Law Firm, we believe you deserve to have the best life, so our goal is to get you best results as quickly as possible. For over 30 years, Morgan & Morgan has been fighting for the people and has recovered over $10 billion dollars for our clients. We have the resources to take on the biggest bullies in America: insurance companies know who we are, and more importantly, our results. A lot of lawyers never go to court. They’ll take the last best offer even if the case is worth 100 times that. Not us. Morgan & Morgan has over 700 attorneys who aren’t afraid to go to trial. If you win big, we win big. Let us fight for you. There’s only one Morgan & Morgan.
Morgan & Morgan Reviews Summary
The overall reputation of the company is significantly marred by a consistent pattern of customer dissatisfaction, particularly regarding communication and service delivery. Many clients express frustration over perceived neglect, lack of responsiveness, and inadequate representation, often feeling like just a number rather than valued individuals. While some reviews highlight positive interactions with specific staff members, these instances are overshadowed by widespread complaints about slow case handling and unfulfilled promises. This feedback indicates a need for the company to enhance its client engagement strategies and ensure that its commitment to serving clients is genuinely upheld.
This summary is generated by AI, based on text from customer reviews
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Everything was handled professionally and timely and I was am very happy with the case.
Kanielle is great and wonderful to work with! I have a hard time getting to the phone sometimes and she is great to catch up with on all the things I've lagged on.
Thank you Justice for your kind words. I am sure Kanielle will be thrilled to know as well. We wish you nothing but the best moving forward with your claim. Take care!
Awesome service she made everything so much easier
Thank you, Kareeka! So happy to hear. Take care!
Experience so far is great! You have been nothing but helpful when my fiance called and set my case for me
Thank you Robert for your kind words and for the trust you and your fiance have put in our team. This means everything to us. Take care!
So far so good. The company is great and they know what they are doing.
Hi Andrea! Happy to hear how well everything is going. We strive for excellence and glad it shows. Take care!
I got in a car accident I'm hurting really bad I just want to feel better
Hi Steven! I am sorry to hear what happened to you and we want that too. We are grateful for the trust you've put in our team and wish you the best. Take care!
So friendly and they really care! I would highly recommend them and I just want to say thank you!
Hi Tyrese! Thank you for your kind words and for allowing us to assist you. Hope you have a great day!
I was apprehensive about sharing my story and making a start. Alexis put me at ease and walked me through the first steps.
Thank you so much!
Hi Jodi! Thank you for reaching out. We always strive at being there for our clients and glad to hear Alexis was able to go above and beyond. We are grateful for the trust you've put in our team and wish you the best.
Good so far. First time working with Morgan and Morgan. We've heard good reviews about your company. We were referred to call you.
Thank you Clayton for your kind words and for allowing us to assist you. Wish you all the best. Hope you have a great day!
Pleased with how nice the person on the line was she was understanding
Thank you Julia for your kind review and for allowing us to help. This means everything to us. Hope you have a fantastic day!
This company is very patient and thorough in what they do
Thank you for your feedback Jordan. Take care!
Pleasant experience with the association and well spoken and to talk to you guys again in the new future
Hi Daisy! We are thrilled to hear how well everything went and this is what we always strive for. Thank you for sharing!
I did not feel alone, I felt the concern about my situation
Thank you Victoria for your feedback. This means everything to us. Take care!
The call into Morgan and Morgan began with me feeling like a 10 ton bolder was resting on my shoulders. Tension due to the mounting emotions of being misled and mishandled by a group of people attempting to create a culture of negligence that could not be spear headed and daily becomes more common. Thinking in my mind this may just be another call which would land on deaf ears and land me feeling more and more vulnerable, I waited timidly for the Morgan and Morgan legal professional who would soon prove all my apprehension to be reconciled. With patience and professionalism, he listened to my narrative and gently encouraged me through the tough parts. After a brief hold, he returned to the phone with the best news I have gotten in a long my time! To know I have a team like Morgan and Morgan that believes in me enough to fight for me means more to me than words can say! I can't wait to tell you all how it goes, but I can say right now that Making the call to Morgan and Morgan today lifted that bolder off my shoulders and gave me the team that I need because I KNOW these folks are WINNERS! Don't hesitate, just call and they will do the rest! Thank you Jesus
Hi Rebekah Thank you so much for such a thoughtful review. We always want to make sure our clients know we are there for them every step of the way starting with the consultation and so glad it shows. We do always strive to provide a 5-star service, so if there is anything we could've done differently, please do not hesitate to reach out to me so we can assist. cx@forthepeople.com Tyler
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Everything has gone very smooth, addressed everything very well, very polite, took time to understand and listen to everything i had to say.
Thank you Sarah for your kind words and for allowing us to help. We always strive at providing the best service possible and glad it shows. Hope you have a great day!
Morgan & Morgan is the best... Morgan will help you to the best... Morgan also help you get the money you deserve...
Kayla, thank you for sharing your feedback and experience wish us. Wish you all the best.
Well my case still continues currently at the moment. But my old case manager lyndies was amazing, I just recently got a new manager and haven't really spoken much to her. Soo based off my experience would be from my last management experience and made everything very simple and was there every moment I needed.
Thank you Domenique for your kind words and your feedback. Hope everything goes well with your case. All the best.
Ok prompt and courteous. I was a little hesitant but the reception gave me hope that my needs will be addressed
Hi! Thank you so much for your 4 star review. We strive for 5 stars and would love to know what we could do differently to reach that. Feel free to email me with any concerns cx@forthepeople.com
Carla was very thorough through the review process. I appreciated her kindness as well!
Hi Carolynn! We appreciate your kind words and I am sure Carla will be thrilled to know. We always strive for providing the best service possible and glad it shows. Take care!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you, John for taking the time to leave us a kind review. We are beyond grateful for the trust you've put in our team. All the best.