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Morgan & MorganReviews 1,862

3.4

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From the business

All Law Firms Are Not The Same. As America's largest Injury Law Firm, we believe you deserve to have the best life, so our goal is to get you best results as quickly as possible. For over 30 years, Morgan & Morgan has been fighting for the people and has recovered over $10 billion dollars for our clients. We have the resources to take on the biggest bullies in America: insurance companies know who we are, and more importantly, our results. A lot of lawyers never go to court. They’ll take the last best offer even if the case is worth 100 times that. Not us. Morgan & Morgan has over 700 attorneys who aren’t afraid to go to trial. If you win big, we win big. Let us fight for you. There’s only one Morgan & Morgan.


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Morgan & Morgan Reviews Summary

The overall reputation of the company is significantly marred by a consistent pattern of customer dissatisfaction, particularly regarding communication and service delivery. Many clients express frustration over perceived neglect, lack of responsiveness, and inadequate representation, often feeling like just a number rather than valued individuals. While some reviews highlight positive interactions with specific staff members, these instances are overshadowed by widespread complaints about slow case handling and unfulfilled promises. This feedback indicates a need for the company to enhance its client engagement strategies and ensure that its commitment to serving clients is genuinely upheld.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 7 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Easy
April 5, 2021

Easy and easy snd I don't like to do this stuff. I don't know why you have to write a description of my experience

Date of experience: March 24, 2021
Ohio
1 review
2 helpful votes
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Wonderful Service
March 24, 2021

At Morgan & Morgan, they made this process as easy as possible given the circumstances. They stuck with me for years and didn't give up. I've never been through anything like this before and they made sure to explain each step of the way over time. I highly recommend them and especially Zach Wiley and Ranita Forrest. Thank you all so much for your hard work.

Date of experience: March 24, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Hi Kayleigh! Thank you for your kind words. We are thrilled to know how well everything went and I am sure Zach and Ranita will the thrilled as well. We only want to treat our clients the way we would want to be treated if we were in their shoes and glad it shows. We hope you never need us again in the future, but if you do, we are only a phone call away. Take care!

Massachusetts
1 review
0 helpful votes
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First excellent and warm contact
March 24, 2021

The contact was precise clear and answers to my concern. When I couldn't understand the person was polite patient and nice

Date of experience: March 24, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Hi Abdessadek! Thank you for your kind words. We are happy to hear how well it went. Wish you nothing but the best. Take care!

Florida
1 review
0 helpful votes
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Auto Accident
March 24, 2021

Very helpful and friendly. Quick to answer questions.

Date of experience: March 24, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Thank you for your kind words, Helen. All the best!

Georgia
1 review
0 helpful votes
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Helpful in every way
April 5, 2021

Great experience with the law firm and every one involved in the case.

Date of experience: March 24, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Thank you Richard for your kind words. We strive at providing the best service possible and glad it shows. We are beyond grateful. Take care!

Colorado
1 review
0 helpful votes
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Review
April 5, 2021

It was great the lady was Very professional And explained everything to me

Date of experience: March 24, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Thank you Krystal for your kind words. We are thrilled to hear how well it all went. Take care!

Florida
1 review
0 helpful votes
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Excellent
April 5, 2021

I have never see a computer system and service provided from the lady that was helping me with all thank you

Date of experience: March 24, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Thank you Javier for your feedback. We are thrilled to hear how well everything went and wish you all the best. Take care!

Florida
1 review
0 helpful votes
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Beda Merkle's review so far
March 24, 2021

Patrick has been very helpful, want things to work out in the end, been a very difficult experience

Date of experience: March 24, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Hi Beda! We appreciate your kind words and I am sure Patrick will be happy to hear as well. We understand these can be trying times and just want to always be there for our clients. We wish you all the best.

Florida
1 review
0 helpful votes
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Timely manner
March 24, 2021

I was contacted immediately and my case was taken on.

Date of experience: March 24, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Thank you for your kind words, Kyle and for the trust you've put in our firm. Best of luck with your case!

Florida
1 review
0 helpful votes
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Excellent
March 24, 2021

Amazing Service... Always helpful and keeping me updated!

Date of experience: March 24, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Thank you Alena for your kind words. We pride ourselves in always being there for our clients and glad it shows. All the best.

Florida
1 review
0 helpful votes
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Service
March 24, 2021

Marlon White and team were very professional, empathetic, caring, concerned and accommodating throughout the handling of my case. I appreciate the service and was / am very grateful. Thank you.

Date of experience: March 24, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Hi Justina! Thank you for your kind words and I am sure Marlon and his legal team will be thrilled to know. We always want to be there for our clients and glad it shows. All the best.

California
1 review
0 helpful votes
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Good
April 5, 2021

Good nothing else to say have a good day god bless america

Date of experience: March 24, 2021
Florida
1 review
0 helpful votes
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Pipe ClaimThey h
March 24, 2021

They do not waste time to get started on the job. Mogan and Morgan is for the people.

Date of experience: March 24, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Thank you Reuben for your kind words. We are truly grateful for the trust you've put in our firm. Take care!

Florida
1 review
0 helpful votes
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Customer service
March 24, 2021

The whole process was fast and easy. They took care of the in tire process. Very happy.

Date of experience: March 24, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Thank you Ibis for your kind words. We always want to make the process as simple as possible and glad it shows. We wish you all the best.

Florida
1 review
0 helpful votes
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Excellent service
March 24, 2021

Easy to work with. Reachable assistance at any given time. Very professional experience.

Date of experience: March 23, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Thank you Shirley for your kind words. Happy to hear how well it all went. Take care!

Florida
1 review
0 helpful votes
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Excellent
April 5, 2021

Excellent they took good care of me while I was going through all of this

Date of experience: March 23, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Hi Lisa! Thank you for your kind words. We strive at always being there for our clients and glad it shows. We wish you all the best.

Arkansas
1 review
0 helpful votes
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Drunk driver
April 5, 2021

So far they have been very helpful with questions.

Date of experience: March 23, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Thank you Taylor for reaching out and allowing us to assist you. All the best.

Georgia
1 review
11 helpful votes
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Bbatson 1
March 24, 2021

So far it's been great.
Everyone is very attentive and responsive to my questions and my demeanor. My an\xiety is pretty high right now and everyone seems supportive and understanding.
I do have concerns over signing an agreement without the 40% filled in the document and with me not having the ability to edit that line. It seems to me that when this is sent out it should have the blanks filled in so there is no dispute later.

Date of experience: March 23, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Hi Betty! Thank you so much for reaching out to us with your kind words and for allowing us to assist you with your claim. We understand that these can be difficult times and only want to treat our clients the way we would want to be treated if we were in their shoes. If you do have any concerns at all, please do not hesitate to reach out to us to further assist. cx@forthepeople.com

Georgia
1 review
0 helpful votes
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Awesome
April 5, 2021

The best and will get you the best settlement possible

Date of experience: March 23, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Hi Erica! Thank you for your kind words. We strive at providing the best service possible and glad it shows. Take care!

Virginia
1 review
0 helpful votes
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Mrs.
April 5, 2021

I'm happy with the firm so far, since my previous experience was satisfied

Date of experience: March 23, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Hi Beverley! Thank you for your kind words. So happy to hear how well everything went. Take care!