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From the business
All Law Firms Are Not The Same. As America's largest Injury Law Firm, we believe you deserve to have the best life, so our goal is to get you best results as quickly as possible. For over 30 years, Morgan & Morgan has been fighting for the people and has recovered over $10 billion dollars for our clients. We have the resources to take on the biggest bullies in America: insurance companies know who we are, and more importantly, our results. A lot of lawyers never go to court. They’ll take the last best offer even if the case is worth 100 times that. Not us. Morgan & Morgan has over 700 attorneys who aren’t afraid to go to trial. If you win big, we win big. Let us fight for you. There’s only one Morgan & Morgan.
Morgan & Morgan Reviews Summary
The overall reputation of the company is significantly marred by a consistent pattern of customer dissatisfaction, particularly regarding communication and service delivery. Many clients express frustration over perceived neglect, lack of responsiveness, and inadequate representation, often feeling like just a number rather than valued individuals. While some reviews highlight positive interactions with specific staff members, these instances are overshadowed by widespread complaints about slow case handling and unfulfilled promises. This feedback indicates a need for the company to enhance its client engagement strategies and ensure that its commitment to serving clients is genuinely upheld.
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Never thought I would have to go threw something like this I rarely fall anywhere
They are very patient with me and understanding with my situation.
Very prompt and concerned. Helped me go through all my documents and filled out online
Thank you Neil for your kind words and for allowing us to assist you with your claim. We wish you nothing but the best moving forward. Take care!
The representative We talked to is caring and patient
I appreciate you guys for listening to me and hearing my case. This feels good. Thanks.
Hi Margaret! Thank you for your kind words and for allowing us to assist you. It was truly our pleasure to be there for you. Hope you have a great weekend! Take care!
Very enjoyable and easy to work with. E documents easy to use.
Thank you Bitsy for your kind words. Glad to hear how easy it was. Wish you all the best.
So far so good. Waiting to hear back from them. I have confidence in their abilities.
Hi Natalie! Thank you for your kind words and for trusting us with your case. We wish you all the best. Take care!
Great, the woman on the phone was very polite she said I'm sorry too much like most customer service people do over the phone but I won't hold that against her
Thank you, Phillip for your kind words and for the trust you've put in our firm. We wish you all the best. Take care!
Amazing. They were there every step of the way, and got me compensated quick and smooth! Don't hesitate
Hi Jose! We appreciate you taking the time to leave us such a kind review. We always strive at being there for our clients and glad it shows. We wish you all the best. Take care!
Professional and courteous phone call, immediately ready to assist to get things started
Hi Travis! We appreciate your kind words and for allowing us to assist you. We hope everything goes well. We wish you all the best. Take care!
I was very welcomed and comfortable to talk to nice people.
It was long, difficult and painful, but morgan & moran did their job. I trust them to be my lawyers for anything. Smart group.
Hi Ricco! Thank you for your kind words. We are happy to hear that we were able to settle the case for you and we appreciate the trust you've put in our team. We wish you all the best!
Could not be happier 100% satisfied could not be happier with Morgan and Morgan
Hi Gary! Thank you for you kind words. We are thrilled to hear how well everything went. Take care!
I had an excellent experience with George. He was very knowledgeable of the process. He was also very thorough, patient and empathetic during the application process. I couldn't be happier with the quality and timeliness of their assistance.
Thank you Jon for your kind words. We always strive at being there for our clients and glad it shows. We wish you all the best. Take care!
Helped with all the questions I had and walked me through the process so I feel confident about my case
Thank you Nicole for your kind words and for allowing us to assist you with your claim. We are glad to hear how well the process went for you and wish you all the best. Take care!
Great experience. L, the representative was so helpful and nice
Buen servicios excelente comunicasion desde q enpese mi caso con ellos Los recomiendo son muy Buenos abogados
¡Hola Santos! Gracias por sus amables palabras. Estamos felices de saber lo bien que salió todo. Siempre nos esforzamos por brindar el mejor servicio posible y nos alegramos de que se demuestre. Le deseamos todo lo mejor. ¡Cuídate!
Morgan & Morgan not only met my expectations they succeeded it they did basically all the work made all the appointments and I just had to show up and bring myself. And they kept me in the loop step by step the whole way my case manager miss Robin the Dibiasio was great. She has great customer service very attentive to her job and gave me great pointers on what I could do with my options that I had and always came with positive energy thank you Morgan and Morgan.
Hi Ayron! We appreciate you taking the time to leave us a few kind words. We always strive at providing the best service possible and so happy to hear Robin was there for you to assist. We are grateful for the trust you've put in our firm and wish you nothing but the best. Take care!
This firm is so understanding and I am very appreciate of the care that each representative gives. You are not just a client they care. I was so overwhelmed and they are making sure I get the care an attention I need
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Kenneth! So sorry to hear what happened, but we are honored you chose us to assist. We wish you nothing but the best. Take care!