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From the business
All Law Firms Are Not The Same. As America's largest Injury Law Firm, we believe you deserve to have the best life, so our goal is to get you best results as quickly as possible. For over 30 years, Morgan & Morgan has been fighting for the people and has recovered over $10 billion dollars for our clients. We have the resources to take on the biggest bullies in America: insurance companies know who we are, and more importantly, our results. A lot of lawyers never go to court. They’ll take the last best offer even if the case is worth 100 times that. Not us. Morgan & Morgan has over 700 attorneys who aren’t afraid to go to trial. If you win big, we win big. Let us fight for you. There’s only one Morgan & Morgan.
Morgan & Morgan Reviews Summary
The overall reputation of the company is significantly marred by a consistent pattern of customer dissatisfaction, particularly regarding communication and service delivery. Many clients express frustration over perceived neglect, lack of responsiveness, and inadequate representation, often feeling like just a number rather than valued individuals. While some reviews highlight positive interactions with specific staff members, these instances are overshadowed by widespread complaints about slow case handling and unfulfilled promises. This feedback indicates a need for the company to enhance its client engagement strategies and ensure that its commitment to serving clients is genuinely upheld.
This summary is generated by AI, based on text from customer reviews
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Very helpful and professional. They keep trying to reach to make sure they keep up with the case.
Super easy to get threw and sign. I love the auto signature feature as well.
Audrey, thank you for the review. Hope you have an amazing day! Feel free to reach out to our Client Experience Team at CX@forthepeople.com or call us (888) 488-0018. Thank you!
Every one of the employees from Morgan and Morgan have been exceptional in response time and extremely detailed oriented.
Thank you for your thoughtful review Nicole. It is a privilege to know we are able to assist you and you appreciate us to do so. We wish you the best of luck. Take care! -The Client Experience Team / CX@forthepeople.com / 888-488-0018.
I was very nervous about calling because I did not think I had a case but the woman I spoke to was very sweet and reassuring.
Sabrina, thank you for the review. Hope you have an amazing day! Feel free to reach out to our Client Experience Team at CX@forthepeople.com or call us (888) 488-0018. Thank you!
My interviewer was Jeffrey who did a very thorough job of asking about my history. Was very polite and professional.
Hi Hugh, glad to learn your experience was a positive one. We look forward to serving you again soon! Feel free to reach out to our Client Experience Team at CX@forthepeople.com or call us (888) 488-0018. Thank you!
Felt lost in my current situation until I heard Morgan & Morgan would take my case. Extremely Grateful
Hi Kameron, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon! Feel free to reach out to our Client Experience Team at CX@forthepeople.com or call us (888) 488-0018. Thank you!
They was very helpful and took my child case without a doubt. They was very fast on working it.
Cecoria, we’re so happy to hear you had a good experience. Hope to see you again soon! Feel free to reach out to our Client Experience Team at CX@forthepeople.com or call us (888) 488-0018. Thank you!
So far my experience have been quite well. I have no complaints so far. The staff have been very responsive, and quick to respond to my claim.
Hi Jason, thank you so much for the review. We look forward to seeing you again soon! Feel free to reach out to our Client Experience Team at CX@forthepeople.com or call us (888) 488-0018. Thank you!
The experience with Morgan and Morgan has been so far so good.
Hello Nathaniel, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon! Feel free to reach out to our Client Experience Team at CX@forthepeople.com or call us (888) 488-0018. Thank you!
They helped me out a lot. Very fast and friendly service.
So glad you had a great experience, Christal. We look forward to serving you again soon! Feel free to reach out to our Client Experience Team at CX@forthepeople.com or call us (888) 488-0018. Thank you!
Very well informed and very helpful willing to help go through the process of need.
Hi Derek, that’s wonderful to hear. Thanks so much for leaving us a review. We will share this with the team! Feel free to reach out to our Client Experience Team at CX@forthepeople.com or call us (888) 488-0018. Thank you!
She didn't give up on me when 5he yellow arrows did not appear. She is very professional.
Hi Linda, thanks for the great review. Hope you have an amazing day! Feel free to reach out to our Client Experience Team at CX@forthepeople.com or call us (888) 488-0018. Thank you!
Very Professional and actually listens no matter how small the questions I had. First time doing anything like this. The video story on the web site let me know you will have my back. I feel 100% confident I'm in good hands
Hi Randall, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. Hope to see you again in the near future! Feel free to reach out to our Client Experience Team at CX@forthepeople.com or call us (888) 488-0018. Thank you!
Excellent experience, and good job. And excellent professionals
Hi Edison, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. Have a wonderful day! Feel free to reach out to our Client Experience Team at CX@forthepeople.com or call us (888) 488-0018. Thank you!
I felt the firm care for my best interest, had great customer service and answer all my questions.
We appreciate the review, Katherine. Thanks for taking the time. We will share this with the team! Feel free to reach out to our Client Experience Team at CX@forthepeople.com or call us (888) 488-0018. Thank you!
So far my experiences have been pleasant the firm understands my situation and is willing and eager to help me out in a case I been battling for years.
Really glad you had a positive experience, Deborah. Thanks for reviewing. We look forward to serving you again soon! Feel free to reach out to our Client Experience Team at CX@forthepeople.com or call us (888) 488-0018. Thank you!
Talked with an employee who took down my information and forwarded it to the legal team
Hi Raphael, thank you so much for the review. See you next time! Feel free to reach out to our Client Experience Team at CX@forthepeople.com or call us (888) 488-0018. Thank you!
My consultant was very professional and nice and helpful.
Hi Daniel, thank you so much for the review. Hope you have an amazing day! Feel free to reach out to our Client Experience Team at CX@forthepeople.com or call us (888) 488-0018. Thank you!
Understood and everything was explained throughout!
Terri, we’re so happy to hear you had a good experience. Hope to see you again in the near future! Feel free to reach out to our Client Experience Team at CX@forthepeople.com or call us (888) 488-0018. Thank you!
Gracias por la atención, muy amable, esperando su ayuda en mi caso.
Lourdes, gracias por sus palabras y por darnos 5 estrellas. Puede contactarse con nuestra oficina de Experiencia al Client através de nuestro correo electrónico CX@forthepeople.com o puede llamarnos al (888) 488-0018.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you Natalie for taking the time to let us know of your satisfaction with our service. We wish you all the best going forward. Should you have additional questions or need further assistance, please feel free to contact the Client Experience team at cx@forthepeople.com or (888) 488-0018.