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From the business
All Law Firms Are Not The Same. As America's largest Injury Law Firm, we believe you deserve to have the best life, so our goal is to get you best results as quickly as possible. For over 30 years, Morgan & Morgan has been fighting for the people and has recovered over $10 billion dollars for our clients. We have the resources to take on the biggest bullies in America: insurance companies know who we are, and more importantly, our results. A lot of lawyers never go to court. They’ll take the last best offer even if the case is worth 100 times that. Not us. Morgan & Morgan has over 700 attorneys who aren’t afraid to go to trial. If you win big, we win big. Let us fight for you. There’s only one Morgan & Morgan.
Morgan & Morgan Reviews Summary
The overall reputation of the company is significantly marred by a consistent pattern of customer dissatisfaction, particularly regarding communication and service delivery. Many clients express frustration over perceived neglect, lack of responsiveness, and inadequate representation, often feeling like just a number rather than valued individuals. While some reviews highlight positive interactions with specific staff members, these instances are overshadowed by widespread complaints about slow case handling and unfulfilled promises. This feedback indicates a need for the company to enhance its client engagement strategies and ensure that its commitment to serving clients is genuinely upheld.
This summary is generated by AI, based on text from customer reviews
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I hire Morgan and Morgan in Melbourne FL they never answered me for nothing I got curgery in my right hand I can't work for a year I my layer just bullying at me for my inguries telling me to get a personal loan.
Lewis took my information and was very pleasant and nice.
I was handled very professionally and with major care! Porsha Williams was very pleasant to speak with and very helpful!
Took care of us immediately. Great communication and professionalism looking forward to work with the firm.
I have contacted M&M on 2 cases in my life first case I was told had no case and would not represent hired a very weak lawyer and won everything due to all of our evidence we won against a legal system that had never lost a case at all second case is still in the making medical negliance where my wife was treated by a medical team and told nothing wrong with her and after she requested a mri procedure performed and found nothing had massive a uranium 3 days after mri she stayed in hospital for 38 days 22 in icu her life is ruin t and has a shunt in her head to prove it will never be the same ever I have had the medical board here about what happened and have 3 lawyers wanting to handle the case guess M&M will lose out again due to being unconcerned
Tim, I am very sorry to hear this. What you are describing is not the service we strive for. We here at the Client Experience Team would like to take a closer look into this for you. Please email your contact information to cx@forthepeople.com or give us a call at (888) 488-0018. We look forward to assisting you further. Take care.
Very friendly and informative. Patient and kind. Very thorough with a quick response.
Great experience. I am totally happy with everything you are doing for us
Great service and great people I hope that they are able to help me win my case
Your representative is easy to speak with highly informative enjoy present
We appreciate the review, Dawud. Thanks for taking the time. Hope to see you again soon! Feel free to reach out to our Client Experience Team at CX@forthepeople.com or call us (888) 488-0018. Thank you!
I was able to discuss my problem team listened well I feel that it was a very worthwhile call and I appreciate everybody there top shelf for sure thank you
Hi William, that’s wonderful to hear. Thanks so much for leaving us a review. Have a great day! Feel free to reach out to our Client Experience Team at CX@forthepeople.com or call us (888) 488-0018. Thank you!
They made me feel every important. The staff is very kind and took good care of me.
Amanda, thanks for taking time out of your day to review us. Hope to see you again soon! Feel free to reach out to our Client Experience Team at CX@forthepeople.com or call us (888) 488-0018. Thank you!
Hands on, very understanding, and straight forward and willing to get the job done with no hesitation!
Hi Ashley, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. We will share this with the team! Feel free to reach out to our Client Experience Team at CX@forthepeople.com or call us (888) 488-0018. Thank you! Judith
Accident case. Rear ended by 18 wheeler. 4 months in hospital.
Hi, thank you so much for the review. Have a wonderful day! Feel free to reach out to our Client Experience Team at CX@forthepeople.com or call us (888) 488-0018. Thank you! Judith
The representative was very helpful and I look forward to working with you
Hi Jared, that’s wonderful to hear. Thanks so much for leaving us a review. We will share this with the team! Feel free to reach out to our Client Experience Team at CX@forthepeople.com or call us (888) 488-0018. Thank you! Judith
Was really helpful and extremely polite. Actually listened and were ready to help.
Hi Jose! Thank you for taking the time to leave us a review. We put compassion and care at the forefront of our service and I am happy to know this was your experience. Should you have any additional questions or need further assistance, please feel free to reach out to our Client Experience Team at CX@forthepeople.com or call us at (888) 488-0018. Thank you!
Amazing customer service walked me through the documents.
Thank you, Sharon, our team truly does care for our clients and we strive for excellent communicaiton every time. Should you have any additional questions or need further assistance, please feel free to reach out to our Client Experience Team at CX@forthepeople.com or call us at (888) 488-0018. Thank you!
This being the first time I've had to deal with car accident. Julianna was a blessing. She explained things with out making me feel stupid. She has sincerity in her words.
Thank you Amber for your amazing review. I am overjoyed to hear of your experience with Giulianna and will be happy to share this with her team. I wish you all the best moving forward with this matter Should you have any additional questions or need further assistance, please feel free to reach out to our Client Experience Team at CX@forthepeople.com or call us at (888) 488-0018. Thank you!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Benjamin, Thank you for taking your time to share this review. Unfortunately, we are unable to locate your information, but would love to speak with you more about your matter and see what happened. Please feel free to call or email so we can do our best to further assist you. Client Experience Team - cx@forthepeople.com / 888-488-0018.