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From the business
All Law Firms Are Not The Same. As America's largest Injury Law Firm, we believe you deserve to have the best life, so our goal is to get you best results as quickly as possible. For over 30 years, Morgan & Morgan has been fighting for the people and has recovered over $10 billion dollars for our clients. We have the resources to take on the biggest bullies in America: insurance companies know who we are, and more importantly, our results. A lot of lawyers never go to court. They’ll take the last best offer even if the case is worth 100 times that. Not us. Morgan & Morgan has over 700 attorneys who aren’t afraid to go to trial. If you win big, we win big. Let us fight for you. There’s only one Morgan & Morgan.
Morgan & Morgan Reviews Summary
The overall reputation of the company is significantly marred by a consistent pattern of customer dissatisfaction, particularly regarding communication and service delivery. Many clients express frustration over perceived neglect, lack of responsiveness, and inadequate representation, often feeling like just a number rather than valued individuals. While some reviews highlight positive interactions with specific staff members, these instances are overshadowed by widespread complaints about slow case handling and unfulfilled promises. This feedback indicates a need for the company to enhance its client engagement strategies and ensure that its commitment to serving clients is genuinely upheld.
This summary is generated by AI, based on text from customer reviews
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Exceptional customer assistance! I am very happy I reached out to the law firm. They are very warm people, not to mention they actually care.
Daniel was thorough in the intake process and follow up call to see if I had additional questions.
Really glad you had a positive experience. Thanks for reviewing. We look forward to serving you again soon! Feel free to reach out to our Client Experience Team at CX@forthepeople.com or call us (888) 488-0018. Thank you!
Very straight forward and easy process. Everyone was very helpful thus far.
Hi Jason, glad to learn your experience was a positive one. Hope to see you again soon! Feel free to reach out to our Client Experience Team at CX@forthepeople.com or call us (888) 488-0018. Thank you!
Easy to communicate and go through no stress or anything thank you
Glad to learn your experience was a positive one. Hope to see you again in the near future! Feel free to reach out to our Client Experience Team at CX@forthepeople.com or call us (888) 488-0018. Thank you!
Very organized and streamlined. I knew right away they know what they are doing and I will get the best possible outcome for my case.
Really glad you had a positive experience. Thanks for reviewing. We look forward to serving you again soon! Feel free to reach out to our Client Experience Team at CX@forthepeople.com or call us (888) 488-0018. Thank you!
I was very nervous just to make the call but was spoken to with reassurance that they would listen and be willing to help me to the best of their abilities. The gentleman told me I would be hearing from them to discuss case further
Hi Paula, we appreciate the positive feedback. It means a lot. We look forward to serving you again soon! Feel free to reach out to our Client Experience Team at CX@forthepeople.com or call us (888) 488-0018. Thank you!
Great and friendly have a great acknowledgement very professional listening to me about my situation with my accident at my job while i was at work in the clock
We appreciate you taking the time to leave us a review, these always mean everything to us. We aim to provide top-notch service and sounds like we did just that. Should you have additional questions or need further assistance, please feel free to contact the Client Experience Team at cx@forthepeople.com or 888-488-0018.
It was great! Hopefully the great service will continue, with correspondence.
Hi Isis, thank you for your review. We are honored you chose our firm to assist you and wish you all the best going foward. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630.
My initial phone conversation was very informative! I feel very confident.
Thank you Michelle for your rating. We are pleased to know about your experience. What you are describing is something we strive for with every client. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 –
Very bad accident and they made it easy to talk to someone
We appreciate you taking the time to leave us a review, these always mean everything to us. We aim to provide top-notch service and sounds like we did just that. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 –
T-Mobile has made my life miserable recently and has cost me so much time and money Ive had to postpone the reopening of my computer repair business after covid because of my data breach while using their mobile phone service, but today Morgan & Morgan's intake representative was so compassionate, understanding, and professional I feel confident I've chosen the right lawyer to represent me is this matter.
Daniel, I am heartbroken to hear of the trouble and stress you must be under. I do, however, appreciate you coming to our firm for assistance and wish you all the best. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630
It is a very mobile friendly app. I had no troubles.
Thank you for your feedback, Emily. We're are happy you are happy and wish you all the best. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630
Very professional and passionate and detailed to listen to my case as it happened.
Thank you Bon for your review. We genuinely care about our clients and treat them the way we would want to be treated if in the same situation. We are honoured you came to our firm assistance. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 - Take care
I was recommended to contact you. I'm receiving fast responses and it seems to be moving right along
Thank you Cynthia for taking the time to leave us a review We strive for excellent service from the very beginning and I am happy to know it shows. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 - Take care
Talitha helped us more than we honestly expected. She's been so kind honestly helping me feel better after leaders at disney made me cry due to them being so rude on the phone after a work injury and honestly she's been so very helpful. I am very grateful for her and Morgan and Morgan as a whole thank you so much
Hi Angela we are honored by your kind review. I am sorry to hear of what you are going through but we are great full our team was there to assist you. I will be sure to commend Talitha and share this with her team. I wish you all the best. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 - Take care
Everyone is so patient and understanding. Very thorough and helpful.
Hi Angela, thank you for your kind review. We genuinely care about our clients and want the best representation possible for them. We are honored you chose us to assist you and wish you all the best. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 - Take care
Amazing help and friendly, They took my case without hesitation and are doing everything they can to help!
Thank you, Kimmer for your review. We work hard for our clients and do the very best we can for them. I am happy to know this shows and wish you all the best Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630
Very informative. Jillian was very helpful and concerned about my condition
Thank you William for taking the time to leave us a review. We put compassion and care at the forefront of our services. I am happy to know of your experience with Jillian and will be sure to share this with her team. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630
Just like the other person distanced by M & M, I too was given a cold shoulder by that law firm. Hey, consumer public, "bigger" does not always mean "better." So, I found a local attorney who actually displayed persistent empathy for his clients, and he got me $1.6 million... in my pocket!
Hello Paul, I am truly sorry our firm was unable to assist you. Our firm does take on cases both large and small but there are many factors to consider before taking on a
Claim. Unfortunately, not every case is right for every firm. I am very happy to hear you were able to find representation and wish you all the best with your claim. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630
Just starting out with the firm. It's too early to tell
Hello Scot, thank you for taking the time to leave us a rating and thank you for coming to our firm for assistance. We strive for excellent service and representation and wish you all the best going foward. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Glad to learn your experience was a positive one. Hope to see you again in the near future! Feel free to reach out to our Client Experience Team at CX@forthepeople.com or call us (888) 488-0018. Thank you!