First Class TvsReviews 1,736

Got an LG E8 at a steal of a price. The only downside is It took about 3 weeks to deliver, but thankfully I wasn't in a hurry.

I was a bit hesitant since the seller is listed on the LG website as not one of their direct sellers and one of many to be weary of (some of which I've bought other electronics from in the past without issue). But the price sold me, and I got the square trade warranty as insurance. From reading other reviews before I bought, I saw some reviewers got phone calls upselling the shipping insurance. I didn't get a phone call like that, which may or may not be because of already getting the square trade warranty at time of purchase.
The delivery guys were very professional, asked me where I wanted the TV, unpacked it, plugged it in and made sure it was working properly, and even asked where I'd like them to put the box it came in.

This replaces my Sony 55" x850D. That TV is not bad, but no joke, my wife and I are awed by the inky blacks in comparison, and very happy with our purchase.

Hope this helps.

-Sam

TV delivered in perfect condition. Main concern is Firstclasstvs.com is identified as unsupported on LG's warranty list, as is ielectrica. But...this is my 2nd LG OLED purchase involving ielectrica, the first in July, 2017. I have yet to test the LG warranty issue. I purchased the CPS extended warranty(ironically from ielectrrica, price shopped ebay) for both tvs. LG does require product source proof on registration but I had no difficulties when registering either TV with LG or CPS. I would buy again(saved a $1000). Delivery was white glove(unnecessary if you have someone to help with trivial un boxing). I'm in a wheelchair so no other option. Overall a good experience, it took 20 days from purchase to delivery and tracking was available.

Our concern is with the delivery process. Some confusion and misinformation regarding our delivery day/time; multiple people attempted to help but didn't seem to be communicating with each other. Finally, we were told we would receive delivery between 8:00 AM and 10:00 AM --- but the truck called us at 5:45 AM - wanting to deliver at 6:00 AM! The only thing we can think of is that the customer service people were using East coast time instead of MST. Need some quality control/training in their customer service.