FineArtAmerica has a rating of 4.8 stars from 2,513 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FineArtAmerica most frequently mention high quality, customer service and timely manner. FineArtAmerica ranks 8th among Home Decor sites.
The site is easy to navigate and all information is very clear.
Excellent quality phone case, good communication, would use again and would recommend.
I ordered a tote bag. I came within the expected ship time, and the quality is great!
Very satisfactory. Delivered on time and ready to hang as soon as we agree on a place.
Great product and great service. A must have for all fans of charlie daniels and john 5.
I was able to find what I was looking for, great prices and quick delivery. Thank you
Very happy with the quality and price of the art I purchased.
Very timely in processing order. Very satisfied with my card, photo is very unique. Thank you.
My husband loved the card that had the 68 Chevelle on it. He may frame it!
Great music posters and easy to buy. I have bought a lot of music posters here.
I gave it to a friend who is very particular and knowledgeable and she loved it!
Very easy to shop and order. My art was very well packaged and arrived on time
The art work is pristine, card stock is very sturdy too!
I am very happy with my purchase of a mug with a lovely painting by my talented sister, Kathy.
Both canvas's were well made and very well packaged. Thank you.
Picture was as described on good quality paper. Arrived on time
I am happy with the mug, the buying experience and delivery!
Answer: FAA is a Terrible Company and I think most if not ALL 5 star reviews are Fake! I was a member there for 4 years and it was all downhill. Stayed as long as I did because I was still making sales. But they WENT OUT OF THEIR WAY to block me from any Features or posting in communities. Order from them and you'll be very disappointed. Shipping costs are very high and if you want to return something they'll make you pay shipping AGAIN! The quality of the work they ship is also disgraceful. They even use a fake Corporate Address. STAY AWAY FROM THIS HORRIBLE COMPANY!
Answer: I have been a very loyal and outspoken fan of Fine Art America until I had to deal with their customer service department regarding two defective pillows I received. I have tried calling. I have tried leaving messages. I have tried emailing. I have not gotten an accurate and clear response to my inquiry on these pillows. So, yes, now I am posting a negative review which is quite unfortunate. I will also go to the site you mentioned and post my review there also. Fine Art America needs to up their customer service quality, immensely.
Answer: You answered your own question - you haven't done ANYTHING. How do you expect to be found? You have to advertise. There is plenty of information in the forums on the site on how to do that. If you upload and sit, that's all your doing. You have to tell people you exist. The site only prints the work. This is also the wrong place to ask this, ask in the site and you'll get a flood of answers. I also can't say much here because i need to see the quality of your work, is it well presented? Do you have keywords, descriptions, are you adding work all the time? Do you have social connections and so on. Its a lot of work. ---Mike Savad http://www.MikeSavad.com
Answer: Technically there is a phone number for customers when you log out. While not ideal, it might work if you call that number. Otherwise use tech support and be sure to use a gmail address.