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Filters FastReviews 520

2.3
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Filters Fast Reviews Summary

Filters Fast has a rating of 2.3 stars from 520 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Filters Fast most frequently mention customer service, credit card and day shipping. Filters Fast ranks 5th among Water Filter sites.

service
34
value
34
shipping
36
returns
20
quality
31
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Massachusetts
1 review
0 helpful votes
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I HAVE A RECURRING NEED FOR A SIMPLE PRODUCT (WATER FILTERS). WHEN I INSTALL THE LAST ONE ON HAND I REORDER AND RECEIVE MY NEXT BATCH OF FILTERS IN A FEW DAYS.

Date of experience: November 11, 2017
Missouri
2 reviews
0 helpful votes
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They don't play!
November 13, 2017

Great price & fast delivery! You never know when you go with the least expensive but with FiltersFast you can rest assured that corners are not cut. Peace of mind.

Date of experience: November 11, 2017
New York
1 review
0 helpful votes
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Excellent service
November 13, 2017

This is my first order and the filters arrived way before i expected them I cant be more pleased with the service thank you

Date of experience: November 11, 2017
California
1 review
0 helpful votes
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Yes, the last Auto-Delivery did finally arrive... but only after I had phoned and complained about not receiving it when I had expected to. According to tracking information... the delivery arrived at DHL-Global Mails sorting center in Compton, California... on 21 October 2017, and should have been delivered by the following Monday at the latest. I should not have had to even contact both DHL-Global Mail or FiltersFast.com The delivery ended up getting delivered late, and had been passed on to the U.S. Postal Service to get dropped off by the local Mail man. I have never had any issues with your Auto-Deliveries before until now. So what is the problem now?

Date of experience: November 11, 2017
North Carolina
1 review
0 helpful votes
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Completely satisfied
November 13, 2017

Although, I am so glad you offer these filters at a reasonable price, Please take into account on the number of filters ordered & at least let new offers go, at least, 6 months before offering again! It gets to be too much!

Date of experience: November 11, 2017
Mississippi
1 review
0 helpful votes
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I was very pleased with the ordering process, ease of finding a comparable filter at a lower price, and the fast turnaround from placing my order to receiving it in short order! Kudos for this site, and I highly recommend giving them a try next time you need filters!

Date of experience: November 11, 2017
Pennsylvania
1 review
0 helpful votes
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Fast and cheap
November 11, 2017

I was very pleased. My refrigerator had actually stopped making ice because i had put off buying a filter. They are so expensive, so I went to the internet and Filters Fast popped up. I had my filter in just a couple of days, much cheaper than available at my big box store and I am set up now on an automatic filter shipment so I dont fall behind again.

Date of experience: November 11, 2017
Texas
1 review
1 helpful vote
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Heard this wonderful commercial on espn radio about this great place called Filters Fast. They told me what to do and I did that. Ordered a filter for my refrigerator and looked for the order form where to mark it FREE as advertised. Couldn't find it so I put it in the comment box. I also wanted to make this service a reoccurring order so I marked that box also. Got the filter in a few days but they charged my credit card for the full price. Not free as advertised. I complained and they said I didn't follow instructions but since there wasn't a place on the form I don't see how I could have. They don't respond to your problems so I have canceled my subscription and recently purchased eleven from another source. (cheaper too) I guess what happened to me isn't nanything new. BUYER BEWARE

Date of experience: November 11, 2017
Nevada
1 review
0 helpful votes
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Fast service
November 11, 2017

Service was fast. I was a bit concerned at the package inside the bag was pretty beat up and the filter inside the box was half outside of the box. The outer packaging of the filter was intact. Have not installed the filter yet. But, I feel it will be just fine.

Date of experience: November 11, 2017
California
1 review
1 helpful vote
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I did not place an order. I can't get in to edit and remove my credit card information. I finally heard from the company and they say they stopped my auto ordering process, but I just got an email saying I placed an order. NOT so. So frustrated. Can't reach customer service by phone. Will not use this company again.

Date of experience: November 11, 2017
Arizona
1 review
0 helpful votes
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Where is my filter?
November 11, 2017

Package delivered to wrong address in another state, then email says it is delivered to correct address, but it hasn't been. No customer support on the weekend.

Date of experience: November 11, 2017
Florida
1 review
0 helpful votes
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Have used this website numerous times without disappointment. Will continue to use "Filtersfast" as my filter shopping website!

Date of experience: November 11, 2017
Colorado
1 review
0 helpful votes
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Thats what I wanted and thats what I got. It should always be this simple. The selection was good and I couldnt find them locally so this was a great solution.
Im now on subscription.

Date of experience: November 11, 2017
New York
1 review
0 helpful votes
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Really appreciated your service & product was just was needed.
Delivery was prompt and price was right.

Date of experience: November 11, 2017
Indiana
1 review
0 helpful votes
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No!... On 10/24/2017 I ordered three filters from you on Order No. CP-*******. Two of the three (although shipped separately) were received. The one that I needed the most... an RP membrane has still not been received. When the order was placed, there was a note on the website that there would be 4 day delay which I accepted. When I called several days ago to folow-up, I was told "oh yes, we have one and I'll get it out right out". I'm still waiting, so, no, I'm not satisfied.

Date of experience: November 11, 2017
Michigan
2 reviews
0 helpful votes
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I like the easy ordering, fast service and free shipping. The price is competitive and quality tested. I don't know what else to say about a water filter, since you require 100 characters.

Date of experience: November 11, 2017
Texas
1 review
0 helpful votes
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My second order of 3 an order and have had no issues with the filters. Easy order and they get here quick.

Date of experience: November 11, 2017
Oregon
1 review
0 helpful votes
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Easy to order. Fast delivery. Great price and quality. Can't beat anyg aspect of FiltersFast!
Have had trouble in the past locating filters locally. FiltersFast has them and at less than half what I've paid before.

Date of experience: November 11, 2017
New Jersey
2 reviews
0 helpful votes
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Ordering is easy and shipping is quick. I've been using their Water Sentinel brand filters for my GE Profile refrigerator instead of GE's very expensive ones. They fit perfectly, do a great job and are made in the USA. Best of all they cost a lot less. I also buy my whole house humidifier inserts from them. They too are just as good as the AprilAir ones and cost much less.

Date of experience: November 11, 2017
California
1 review
0 helpful votes
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I appreciate your excellent water filters and that I no longer have to keep track of the annual date to change the filter. The filter just arrives every year in early November. I replace my old filter and I'm done and safe.
Thanks, FiltersFast.

Date of experience: November 11, 2017

From the business

Filters Fast's mission is to provide our customers with the best filtration shopping experience - a comprehensive catalog that is easy to navigate, the tools and education to make the right choice, and the best customer experience and support to help along the way.


filtersfast.com
Founded in 2004
Monroe, NC