FiddlerShop

Fiddlershop is a hundred percent trustworthy company with great violins and great cellos, excellent service and an absolute hassle free purchasing experience. Period. We bought first a violin and later a cello from Fiddlershop then two pernambuco bows and several other items. Never has there been any problems, and whenever something came up they immediately resolved everything with no questions asked. Plus, every call to FiddlerShop was responded by a very knowledgeable and experienced person who absolutely knew what they were talking about giving great and unbiased advice. Additionally, they provide great learning resources in form of hours and hours of videos and blogs (including for items such as a tuning fork for $5.99!). Please feel free to ask us about our detailed experience.

I sent them a couple of inquiries to buy instruments internationally from Fiddlershop. Literally no response. It's the first time experience through my online shopping. I appreciate them for ignoring me before paying money. It's scary to think that all the ignorance happens after buying valuable instruments. It's possible they were just too busy to respond due to social networking or posting videos online. I understand that, as a business, working on social media is more beneficial than handling a single international customer.

During the last year I have purchased, strings, two carbon fiber bows, Holstein rosin and a gorgeous Scott Cao 850 violin. I've dealt with both Mike and his Dad, Pierre (Fiddler man). They are the most caring and conscientious marketers on line I have ever had the pleasure of dealing with. And the prices are more than just competitive they are great. They did the set up on my new violin and then Pierre did a quick video tape playing scales so I could hear it for my approval before shipping it to me and yes the shipping was free. This is a full service violin shop run by experts. Need something give them a call, I believe you will be impressed by the service and the price

Firstly,
My experience level is beginner. I purchased a fiddlerman concert model cello size 4/4.

This was hands down the best buying experience I have had. Excellent, patient, and professional, are just a few words that come to mind.
There was a secluded comfortable space to play and talk about the instrument as well as try different makes and models.
After I decided on my purchase the staff bought me to the back to teach me all of the different aspects of caring for and maintaining my new cello. It was amazing to watch craftsmen/women creating instruments all around me while learning about mine.
After purchasing from fiddlershop I couldn't imagine getting an instrument from a big box store or through amazon.

Cliff

I just want to thank Fiddlershop for the friendly service I received the other day. Even though they are still in the process of setting up in their new location, Pierre took a lot of time to help me choose a new chin rest, adjust my shoulder rest, and he helped me choose a new bow. Christina also helped me so much and explained everything so well. It really is a fantastic place to go if you are a stringed instrument player. They make you feel so comfortable. Also, as soon as I left, I received an email with a bowing practice exercise that has really helped. Thanks Fiddlershop for another wonderful experience.

I have played viola for years, so when my son came home telling me he was recommended to play a viola as well I was very excited, until I saw the rental form. My son scowled over the feel and sound of the instrument. My son, despite being 9 years old, has the ear of an old maestro. After a long time searching online, a friend recommended fiddlershop. I am so glad they did. I was able to purchase a viola better then what a beginners would be. The outfit is everything a young musician would need. If I wanted to nit pick, the only thing I could possibly complain about was the resin was broken. And fedex screwed up at every turn... but the viola was absolutely breathtaking. Arrived ready to play. It is honestly comparable to my much more expensive instrument. I do not doubt my son will eventually grow out of this instrument and I will not hesitate to purchase another from this company.

Purchased here lots of stuff. From the violin to the bridge E string protectors and wolf-eliminator =), bows, mutes, violin case, chin-rests and shoulder-rests. That's actually not all, but the first what i can remember =) And planning to continue my shopping with fiddlershop.com (my teacher says that soon i'll need some upgrade), LOL! I live in Russia and still didn't find a better place to shop in! International shipping is available. The owner (Pierre Hollstein) answers any questions about purchase details =) Happy Shopping!

This was my first time to order anything from Fiddlershop. When I ordered the item, the man was nice and said they were there to help and advise. It was the wrong size and not anything worth what I paid. The man who I got in touch with when trying to return it obviously acted as if he did not whether they kept my business or not. The attitude convinced me Id be better off dealing with Shar or some other business.

I order a couple of strings. They came fast. However, they gave me the wrong string. I emailed them about returning and the exchanging for the correct strings. No response.

Update: They did respond back to me and were very friendly. They even sent out the G string without me having to return the D string. I do feel bad for leaving the bad review earlier. Since everyone is shopping online currently with the whole Covid19 mess, I should have realized they were probably getting bombarded with emails. Again, they were great and friendly even though I wasn't as friendly.

What a fantastic crew with a wealth of knowledge!

I have probably asked Michael and Asa 50+ questions over the course of two weeks concerning picking out a new violin. Each response from them was highly timely, clearly directional, and insightful.
Ultimately, Michael helped me pick out a violin best suited for my needs and budget, and was honest and upfront about my previous choice (which would have been way more expensive than his recommendation - due to my wanting to purchase one violin and then change all the fittings).
This team reflects stellar customer service, patience, loads of talent and depths of wisdom. I am an avid online shopper and with fiddlershop I received once-in-a-life-time experience in working with these guys.
I want to thank you guys for taking the time (2 weeks back and forth with me!) and providing me with honest, and helpful insights to what I am looking for. I am very confident in my purchase, and highly recommend you guys to anyone who is in the stringed instrument market!

I saw a lot of great reviews for this store so I thought Id give them a shot. I was in the market for a new violin with a smaller neck or just a smaller size. At first I got swift replies from Michael. I was wary about spending 500-900 on a violin over the internet because I'm not close enough to go there and check it out myself so I was basing everything on what they would tell me.

After a few emails, he forwarded me to someone named Pierre to answer my question, which is where the emails stopped. I gave it a day and figured they were probably busy. The next day I send another email saying I still have yet to hear the reply. Nothing. It's been a few days after that and now they have lost my business. I'm not sure how they expect to sell products over the internet, if they don't even bother to answer questions before you buy from them.

I'm a beginner so finding out what size or even what model would suit me better was paramount. I am deeply disappointed and was even looking forward to trying their own brand. I ended up going to a shop about an hour away from me where they set me up with a Nicolas Parola. They lost me as a customer, I hope they do better next time with someone else.

I have been a professional musician since 1968. I have been in many music stores all over the world. I was buying violin accessories from Fiddlershop on line and taking on line lessons from Fiddlerman.com. As luck would have it Fiddlershop opened its non-virtual shop in Pompano, Florida, which is awesome, because it's near my home. This Shop/ Showroom/ Warehouse is operated and owned by the Holstein family. Fiddlershop, In my opinion, have been one of the greatest Group of people to work with.
I've had a repair on 100 plus year old vioLin owned by my father by luthier Felix. The work was superb.
I've had adjustments and and head changes done on my Barcus Berry electric that have improved the instruments playability immensely.
Beacause of this company's eye for detail And style of doing business, I have purchased two 5 string violins from Fiddlershop, one electric and one acoustic. Both of these were fantastic decisions because of the quality of the workmanship.
I highly recommend this company for any of your stringed instrument needs. They are wonderful. 5 STARS...
John Tomasko

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