FASHIONPHILE has a rating of 4.8 stars from 7,963 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FASHIONPHILE most frequently mention excellent condition, customer service and great experience. FASHIONPHILE ranks 1st among Consignment sites.
Fashionphile describes the condition of the used bag in details. Very easy to navigate the website. Only one issue, I found out the Chanel bag I purchased has cheaper retail price for brand new. Don't understand why used bag has more value than the brand new bag. Other than that pretty good shopping experience.
Amazing! So happy with my purchase! The purse was graded as good, but it's in almost perfect condition! So glad that I got it and it came in the specified delivery time. In a fashionfile, dust bag! Looking forward to my next purchase!
I waited till I had made 3 purchases to ensure that my review would reflect a true shopper experience. I am not only blown away by the prices but also by the transparency in any specific details/imperfections the bag/item has. So what you see on the site is what you're going to get. Shipping is literally 1 day, which makes me very happy. Yes, I trust that the products were authentic, but I had each item checked for authenticity by the actual LV/Chanel store in Miami, and they were both authentic products. So rest knowing that you're getting the real deal for a good deal.
There are a lot of selections on Fashionphile and the site is easy to navigate. I purchased a Chanel Gabrielle bag. It arrived safely and very well packaged. The condition of the bag was listed as 'excellent' on the site. I am slightly disappointed at the actual condition of the bag. It's not bad but could be better at the price range.
LV bag as described. Pics very accurate. Very fair price. I have been researching this bad for several months on several different resale sites. Shipping was a little slow. It took about 5 days for my bag to reach the shipping location after marked as shipped.
As it was a nightmare the process of paying the tax for importing in my country the bag from the US I would rather pay you instead so as to avoid such bottleneck my my tax authorities too much burreaucracy and too much effort for me to go through u professional UPs staff here in Greece. Overall the bag is amazing 🥰
Fashionphile usually has a higher than average price in my opinion for secondhand bags but you definitely get what you pay for. The photos are accurate, the descriptions are accurate and there's a normal return policy. I find the ease and layout of the site to be a bonus as well.
Fashionphile is my favorite luxury reseller! Their website is easy to navigate, making it simple to find exactly what I'm looking for. I also appreciate the frequent special sales, which make shopping even more exciting. The buying and return process is seamless, giving me confidence with every purchase. Highly recommend!
My experience has been great- but when I made a purchase on Thursday- few hours later they send me a coupon for 10% off. I really wished I could have used the coupon for this huge purchase-
The bracelet is not in excellent condition- one of the pearls you can see the edges are not fully aligned.
The bag that I purchased was in excellent condition. The only issue I had was that I paid for overnight shipping yet it took three days for the purchase to arrive. Other than that, I am very happy with the purchase.
I had a great first time buying experience with Fashionphile. My Fendi Baguette was exactly what I was hoping for! It's beautiful and arrived perfectly packaged and in pristine condition- the presentation was nice! My only complaint- I was under the impression that I would have to sign for this package via UPS and was disappointed to see that this very expensive bag was left on my porch without having to sign for it. So glad it didn't end up in the wrong hands and can't wait to enjoy my new purchase!
Loved the more casual vibe of the in-store shopping experience at the New York Flagship. The fashion advisors were able to find me the bags I wanted to try quickly and gave me time and space to try them on. The bag I ended up buying was the direct result of my in-store experience - if I had not been to the store, I wouldn't have bought it online.
My overall experience with FASHIONPHILE has been very positive. Most of the items I've purchased arrived quickly, were exactly as described, and in excellent condition. Their listings are detailed, the photos are clear, and the authentication process gives me confidence in what I'm buying.
However, my most recent purchase was a letdown. The item I received was much more worn than expected, and for the price, it didn't feel worth it. The condition didn't match the description or the photos as well as my previous orders did.
Customer service has always been responsive, and I still trust the platform—but this last experience made me a little more cautious. I'll continue to shop with FASHIONPHILE, but I'll be paying closer attention to item details going forward.
I had the most amazing experience shopping with Fashionphile! I purchased a white Burberry Lola mini camera bag in excellent condition, and I couldn't be happier. The bag was exactly as described, practically like new, and the price was unbeatable.
Fashionphile's website was easy to navigate, and the detailed photos and descriptions gave me complete confidence in my purchase. When the bag arrived, it was impeccably packaged and exceeded all my expectations.
If you're looking for luxury items at great prices with trustworthy service, Fashionphile is the place to shop. I'll definitely be a returning customer!
I couldn't be more pleased with the entire buying process and the product it's self! I am so happy I pranced around the house doing my happy girl dance! If you are thinking of making a purchase... Just do it :)
Just received the most GORGEOUS Chanel hoops from Fashionphile! This is my second purchase, and items have been exactly as described and pictured both times. Very quick shipping and beautifully packaged. You can't go wrong!
First purchase of jewelry off a resale site, I researched all and FASHIONPHILE was the most recommended.
My bracelet is absolutely gorgeous and as described.
I'll be shopping this site first from now on.
I ordered this item for an event and paid for overnight shipping. It arrived just in time which was the day before the event. It was lovely as expected. Received compliments on it. The only thing is that it was missing more stones in the CD logo part than I expected. I looked at the pictures thoroughly and the read the description so I expected some missing stones but there were more than I was expected. I wish there would have been better pictures of the defects. In any case, they shipped fast and I would buy it again.
I received my bag two weeks after the original purchase. While the bag itself is great, the shipping and communication was poor. The UPS tracking said "Label created but UPS doesn't have package yet" for over a week. I contacted the company 3 times and they said they would call me back to resolve the issue. The bag was sitting in the warehouse the entire time without being shipped. They found the bag and overnighted it, however, still did not contact me back. Communication could be improved, as well as shipping.
The Gucci handbag was delivered later than expected. I paid more to get it delivered early; but received two days later than expected. With the exception of the zipper closure issue, the Gucci handbag is in pretty good condition.
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory
Answer: Terri, can you email brandee@fashionphile.com? I looked into the system and can't see a Terri P in the system. We have zero affiliation with snobswap and never have had one. Other resellers do. Is it possible you were dealing with another reseller? We send checks as soon as we check in an item and it is authenticated. Thanks!