FASHIONPHILE
Overview
FASHIONPHILE has a rating of 4.8 stars from 7,985 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FASHIONPHILE most frequently mention excellent condition, customer service and great experience. FASHIONPHILE ranks 1st among Consignment sites.
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38,636 reviews
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Nevada 1 review 0 helpful votes
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So easy to shop luxury brands
September 25, 2023
Updated review
Easily navigated website. Items are as described and quick shipping
Date of experience: September 24, 2023
Could not purchase with my credit card after many tries
November 17, 2022
Previous review
Could not purchase with my credit card after many tries. Nothing wrong with selected card to not go through.
Date of experience: October 18, 2022
Love this site
August 21, 2022
Previous review
Love this site. So easy to shop. Also love that items can be returned if they do not fit
Date of experience: August 21, 2022
California 1 review 0 helpful votes
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As described and shipped quickly.
September 23, 2023
Item was exactly as described, packaged with care, and shipped quickly.
Date of experience: September 22, 2023
New Jersey 1 review 0 helpful votes
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Cartier Ring
November 14, 2021
Ring might be smaller than described on the site. I immediately returned item for a full refund.
Date of experience: October 14, 2021
Tennessee 1 review 0 helpful votes
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Better than described
September 22, 2023
Fast shipping, item was well packaged and better than described
Date of experience: September 22, 2023
California 1 review 0 helpful votes
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Happy w/ purchase
February 24, 2022
Great customer service and quality for delivery. Will use them again in the future.
Date of experience: February 23, 2022
Arizona 1 review 0 helpful votes
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Great!
June 17, 2021
Received the item exactly as described and faster than I thought
Date of experience: June 17, 2021
GB 1 review 0 helpful votes
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Hermès shawl
August 30, 2023
Thank you for a beautiful shawl. Great service, fast shipping.
Date of experience: August 30, 2023
Canada 1 review 0 helpful votes
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Great selection, accurate ratings
August 31, 2023
Updated review
Excellent selection, accurate ratings, good pricing
Date of experience: August 31, 2023
Date of experience: August 3, 2021
New York 1 review 0 helpful votes
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I love my Sneakers
August 25, 2023
I always find great deals on here and the prices can't be beat
Date of experience: August 25, 2023
Oregon 1 review 0 helpful votes
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Beautiful bag
August 24, 2023
The merchandise was exactly as described, timely shipping, overall great experience.
Date of experience: August 24, 2023
Australia 1 review 0 helpful votes
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Have always had successful purchases with fashionphile
August 21, 2023
The entire process is super easy. Never had a problem with buying or shipping.
Date of experience: August 21, 2023
Oregon 3 reviews 0 helpful votes
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Received order as described
February 6, 2022
Love it, received order as described,, will purchase again
Date of experience: February 6, 2022
New Jersey 1 review 0 helpful votes
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Great service
May 13, 2021
Very professional service. Great return policy. Best resale market for hand bags
Date of experience: May 12, 2021
Texas 1 review 0 helpful votes
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So far so good
May 5, 2022
Painless and fast. I hope my wife enjoys the gift.
Date of experience: May 5, 2022
Alabama 1 review 0 helpful votes
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Exactly as expected
May 4, 2022
Packaged well, arrived as described, shipped in timely manner.
Date of experience: May 4, 2022
Florida 1 review 0 helpful votes
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Absolutely love
May 12, 2021
Quick delivery and super cute. Bag looks just like description
Date of experience: May 12, 2021
FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
- Visit Website
- Carlsbad, CA, United States
- Edit business info
Business Highlights
- 100% authentic, guaranteed
- The largest selection of ultra-luxury
- Selling made simple. We pay upfront
Business History
On the surface, FASHIONPHILE is about making pre-owned, ultra-luxury goods accessible. Rare pieces? We have them. Your favorite wishlist item for a steal? We’ve got that, too. We’re about guaranteed-authentic Holy Grail products in great condition, and quick buy-outs on pieces you’re ready to sell.
But then, FASHIONPHILE is also so much more.
It’s the idea that what you want, can (and should) be yours. That luxury isn’t synonymous with hard-to-get and harder-to-pay-for. That without a doubt, there’s nothing better than the real thing. And that when we create sustainable, practical solutions — for even the most luxurious of things — we not only make life better but frankly, more fun.
As the very first ultra-luxury re-commerce brand of its kind, FASHIONPHILE is the brainchild of Founder and President, Sarah Davis. Like most of the brands we love best, FASHIONPHILE began in 1999, with little more than a good idea. In 2006, Sarah introduced business partner & CEO Ben Hemminger, who evolved the brand by expanding the collection and presenting it to a larger market. Over 20 years later, FASHIONPHILE is now one of the world’s top resellers of pre-owned luxury and the exclusive re-commerce partner of Neiman Marcus.
In the words of Geoffroy van Raemdonck, CEO of Neiman Marcus Group, “FASHIONPHILE’s hyper-focus on curating high-quality supply and providing best-in-class shopping experiences makes it the ideal partner.”
When Neiman Marcus calls you ideal, you blush and just, well, let it in.
Our promise to you.
Our customers don’t take promises lightly, and neither do we. The four you see here represent our deepest dedications, explorations, and well, our values at our core. We hope you take them to heart the way we have.
1. We make authenticity our first priority.
And we don’t just mean our handbags, although authentication of our products is essential and come first in all we do. It’s why we’ve literally written the book on authentication, and why our process is one of the most in-depth in the industry.
2. When we want something, we’re all in.
Most other resellers operate on a consignment basis. That means that when you sell a bag, you won’t receive a payment for the item until they sell it. Which could literally take weeks or even months — if ever.
At FASHIONPHILE, we like clean slates and clear terms. So to our sellers, we offer full buy-outs on nearly every item, with immediate payment processing after the item arrives and is authenticated. And to our buyers, we offer a 100% authenticity guarantee, point blank period.
3. The best service, always.
We provide many ways for you to buy and sell ultra-luxury to make your experience, well, luxurious. This includes free shipping and free returns (U.S. Only, see page for terms). Want to try something out but don’t want to commit? We have a BuyBack Program for that. Reserve Luxury Layaway which allows you to buy an item using payment installments over time so you can buy that must-have bag now even if you don't yet have all the funds available.
We know that shopping online can leave you wanting more detail about your future luxury purchase, that is why we have Personal Shoppers available for any questions that you may have about a particular item.
4. We value what’s unique in people, in pieces, and in perspectives.
There is no art — and indeed no fashion — without depth and range of perspectives, backgrounds, experiences, and tastes.
As our Founder herself so aptly put it, “the more diversity we share — in perspectives, in ethnicity, in skin color, in culture, in sexual orientation, in religion and in all aspects of life, the better the product we produce and the better we are able to serve our diverse customer base.”
In alignment with those values, we’re truly proud and a little humbled to say that over half of our staff are currently people of color. Their presence makes our team better, more creatively and culturally diverse, and more aligned with the people we serve.
And like every person (regardless of their differences), our entire team is always growing, learning, and improving. We actively seek ways to better serve our customers and community, especially those who are historically underserved. If you ever have a question or concern, about any topic, we’re here.
But then, FASHIONPHILE is also so much more.
It’s the idea that what you want, can (and should) be yours. That luxury isn’t synonymous with hard-to-get and harder-to-pay-for. That without a doubt, there’s nothing better than the real thing. And that when we create sustainable, practical solutions — for even the most luxurious of things — we not only make life better but frankly, more fun.
As the very first ultra-luxury re-commerce brand of its kind, FASHIONPHILE is the brainchild of Founder and President, Sarah Davis. Like most of the brands we love best, FASHIONPHILE began in 1999, with little more than a good idea. In 2006, Sarah introduced business partner & CEO Ben Hemminger, who evolved the brand by expanding the collection and presenting it to a larger market. Over 20 years later, FASHIONPHILE is now one of the world’s top resellers of pre-owned luxury and the exclusive re-commerce partner of Neiman Marcus.
In the words of Geoffroy van Raemdonck, CEO of Neiman Marcus Group, “FASHIONPHILE’s hyper-focus on curating high-quality supply and providing best-in-class shopping experiences makes it the ideal partner.”
When Neiman Marcus calls you ideal, you blush and just, well, let it in.
Our promise to you.
Our customers don’t take promises lightly, and neither do we. The four you see here represent our deepest dedications, explorations, and well, our values at our core. We hope you take them to heart the way we have.
1. We make authenticity our first priority.
And we don’t just mean our handbags, although authentication of our products is essential and come first in all we do. It’s why we’ve literally written the book on authentication, and why our process is one of the most in-depth in the industry.
2. When we want something, we’re all in.
Most other resellers operate on a consignment basis. That means that when you sell a bag, you won’t receive a payment for the item until they sell it. Which could literally take weeks or even months — if ever.
At FASHIONPHILE, we like clean slates and clear terms. So to our sellers, we offer full buy-outs on nearly every item, with immediate payment processing after the item arrives and is authenticated. And to our buyers, we offer a 100% authenticity guarantee, point blank period.
3. The best service, always.
We provide many ways for you to buy and sell ultra-luxury to make your experience, well, luxurious. This includes free shipping and free returns (U.S. Only, see page for terms). Want to try something out but don’t want to commit? We have a BuyBack Program for that. Reserve Luxury Layaway which allows you to buy an item using payment installments over time so you can buy that must-have bag now even if you don't yet have all the funds available.
We know that shopping online can leave you wanting more detail about your future luxury purchase, that is why we have Personal Shoppers available for any questions that you may have about a particular item.
4. We value what’s unique in people, in pieces, and in perspectives.
There is no art — and indeed no fashion — without depth and range of perspectives, backgrounds, experiences, and tastes.
As our Founder herself so aptly put it, “the more diversity we share — in perspectives, in ethnicity, in skin color, in culture, in sexual orientation, in religion and in all aspects of life, the better the product we produce and the better we are able to serve our diverse customer base.”
In alignment with those values, we’re truly proud and a little humbled to say that over half of our staff are currently people of color. Their presence makes our team better, more creatively and culturally diverse, and more aligned with the people we serve.
And like every person (regardless of their differences), our entire team is always growing, learning, and improving. We actively seek ways to better serve our customers and community, especially those who are historically underserved. If you ever have a question or concern, about any topic, we’re here.
Company Representative
Sarah D.
Typically does not respond to reviews
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members