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How would you rate FanDuel?
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Michigan
1 review
1 helpful vote
Follow Mumammad S.
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Stole my money
April 18, 2023

I tried to place a bet many times and it said that I couldn't b/c blah blah blah. I logged out and logged back in and then suddenly the money was gone $86 but the bet never placed. It was a system glitch. The photo shows the transaction of the 85 but the bet never placed.

They never replaced the money, even after contacting them dozens of times.

Think about this before you have them steal your money -- who is going to be believed? The gambler or the multi-billion dollar corporation?

Also know that they DO NOT have customer service. Nobody to call. Just an email from a rude agent telling you "too bad."

Date of experience: April 18, 2023
Florida
1 review
9 helpful votes
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Rigged
September 20, 2020

This is a scam, How do we know that they aren't adding their players as the games progress and certain players put up big numbers. They can easily cheat. I gave this site a chance this week and entered 4 entries And 2 of the just disappeared. There is no recourse or customer service.

Date of experience: September 20, 2020
Indiana
1 review
0 helpful votes
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This service has tons of issues. They use public figures to help market this form of gambling to make it fun and exciting but it's only a brainwash form of gambling. I have had several issues with my funds being stuck in the account which is unusual when time to withdraw or delete I've also have problems with receiving my cash in proper time and they always come up with ways to manipulate someone with their wager by freezing the boards or doing everything possible to manipulate. I contacted about receiving my funds back from technical issues and of course they're making every excuse not to deliver my funds back that were unequally wagered. I give this service a (0.5 -half of a star out of 5 -five stars). This form of gambling needs to be removed from our society.

Date of experience: December 12, 2023
Indiana
1 review
0 helpful votes
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FanDuel Lied to me!
February 18, 2022

After following instructions by placing a $10 wager to one single thing in order to qualify for the $50 referral bonus and was told by an agent to wait 72 hours before contacting them if it did not go through, I am now blocked from speaking to an agent and I did not receive my $50 sign up bonus not did my referral. And to have proof I am blocked from speaking to an agent, my referral just attempted contacting and agent right after it told me no agents were available and only gave me an option to close the screen, he is now in line waiting to talk to an agent. He received the code and is in line. I am only given the option to close the screen and this has been the case for the past 3 days. No agents have been available for me but for others they are available. So not only did i not receive my referral payout, but I am blocked from speaking to any agent about this issue. Unbelievable. Untrustworthy.

Date of experience: February 18, 2022
Missouri
1 review
3 helpful votes
Follow ShowMe S.
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They regularly have a 'glitch' about every 6 months that will wipe out your account. Customer service doesn't exist and there's no way to hold them accountable. You have a much better chance of losing all your money to one of their 'glitches' than losing it legitimately. Keep your balance at a minimum and play on this website if you can afford to lose your entire balance to a 'computer glitch'

Date of experience: August 31, 2023
Michigan
1 review
1 helpful vote
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Casino
April 15, 2023

Worst online casino. The bonus or rewards they add to your account to play never wins anything! Slots are extremely hard to win enough to cash out! Min bets are higher than other casinos on most games I play. Just terrible casino app!

Date of experience: April 15, 2023
Michigan
1 review
1 helpful vote
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Fanduel casino
May 17, 2021

There should be a way we can get our money back these games never work properly no new games never go to the bonus they through so games on here just to take anyone's money tell everyone never use fanduel casino ir sport

Date of experience: May 17, 2021
Michigan
1 review
0 helpful votes
Follow Mike g.
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The worst possible site to go on unless you love to throw your money away. They make it so obvious that you might as well just mail your cash to them. I will definitely definitely tell everybody not to download FanDuel and put it all over social media as much as possible. Stars for rating=-5

Date of experience: March 4, 2024
Indiana
1 review
2 helpful votes
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Scam
February 21, 2022

This a the devil in disguise folks. Don't fall for this trap. You won't magically become rich or win money at all. You have to have money to win money. Do not let these gambling sites try to suck you in and trick you. If you are a blue collar family, or just a believer or god. Stay away.
Also I do not certify that this review is based on my own experiences. I hear about horror stories of people blowing there whole check or savings on this stuff. Don't fall for the trap

Date of experience: February 20, 2022
Colorado
2 reviews
2 helpful votes
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I created an account and made a deposit but then the site kicked me out and would not let me log back in or reset password. CS said that I must have accidentally created a PA account? I deleted this account and successfully created a CO account only to find out that I could not deposit because site could not verify my location lol! Got an error message saying that this is not unusual and to contact customer service. After being disconnected from chat many times a rep eventually told me that there is nothing they can do and then disconnected.

Date of experience: August 8, 2020
Tennessee
1 review
0 helpful votes
Follow Lakisha H.
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I placed a bet on an NBA team. My picks had won and they switched my pick. When I wrote the agents about what happen they replied this is a non liability and live bets could happen that way. Yes they racking millions off us and I believe the players know about it too! Saf but true

Date of experience: November 7, 2022
West Virginia
1 review
2 helpful votes
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Lol DONT DOOOOO IT
December 2, 2022

Lol lost 14 hands in a row only won 2 hands out of 20 this FanDuel blackjack thing is rigged ion care what nobody say. And when I contacted customer service and asked for a simple bonus they told me that's the thrill of it sorry lol straight disrespectful everyone I load money on the site I lose it to the casino can never win at least half my money

Date of experience: December 1, 2022
Florida
1 review
0 helpful votes
Follow Shaunte B.
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I don't want my account back. You can send a check
They just ignore with email and never respond back to you. Fanduel is a scam.
Took ever cent. I cant feed my kids or pay my mortgage. They took all of my money

Date of experience: May 16, 2024
Ohio
1 review
0 helpful votes
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Downloading app
December 10, 2023

Trying to download the new app. Your website is a joke. I'll take my money somewhere else. What a waste of time you give me a bonus but I can't play because the app won't download it says it will download in a few minutes never does. Biggest joke I've seen!

Date of experience: December 9, 2023
Washington
1 review
1 helpful vote
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I had won the $10,000 top prize in SB bingo but was not awarded until later in the quarter when the winnings were down to $1. Contacted customer service and was told basically that it is what it is. Ripoff company! Do not trust them.

Date of experience: February 13, 2022
New York
1 review
0 helpful votes
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Designed to confuse
January 18, 2022

Anybody the bets FanDuel deserves everything they get. I had a hockey game that I bet, I won only to come back to find that the game was suspended without reason. Not enough space to list my complaints. Had a $20 bet on the Rams Cardinals playoff game only to come back to find that it's nowhere to be found but the money was missing. I deposited small because I was skeptical they got me for $25 they won't give me again save your money. If you know of a bookie in your town use him or her.

Date of experience: January 17, 2022
Michigan
2 reviews
0 helpful votes
Follow Shanita D.
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Been trying to give Fanduel a chance. Love the different games. And a lot that at your local casino. But the payout sucks. Bonus features are so hard to come. Spent two no bonus. Started off doing good. Breaking even mostly. Guess to wheel me in. Then started taking my money as fast as I played. Wouldn't recommend. It's like giving away your money. Again payout sucks. FanDuel is best for sport bets. Normal people like myself. Don't win big on this site. Not saying no one does. Cause I'm sure they do. But to me chances are low. Bet and play mgm casino or draft king.

Date of experience: March 28, 2024
New Jersey
1 review
3 helpful votes
Follow Louis D.
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My account has been suspended my money has been froze since they had an update 3 days ago. I have not got a response and can't get in touch with anyone. My money is stuck in this toilet bowl of an app. They mine as well have just flushed it away. I can't wrap my head around how they conduct business. The incompetence and negligence is bizarre. Fan Duel has no concept of a dollar, and what it means to me. I've had Agita and can't think straight. If I could give 0 stars I would.

No Regards,

Louis

Date of experience: August 19, 2020
Michigan
1 review
6 helpful votes
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Refund not received!
October 31, 2023

Played First Person Craps for a few then tried to cash out but wouldn't let me take full amount. Only could get half, had to do remaining in a refund. And haven't received it yet, going on 2 wks. They claim they sent $ to account but its not in my transactions. Will delete app and warn others to stay away. Gaming experience is very suspicious as well.

Date of experience: October 31, 2023
Canada
1 review
2 helpful votes
Follow Christopher H.
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Buyer Beware! This site is a SCAM! They take your deposits in seconds! They tack on a charge of $4 per transaction too! Then you actually win, but then they issue every a blanket automated statement, which Im sure everybody must've repeatedly received. There is no "LIVE" or even legitimate "Customer Service or Tech Support" to escalate the matter to withdraw your winnings. I never used my bonus money b/c what a sham that is. I tried withdrawing less and less of my winnings to see if there was any point in doing so. Ive attached 1 of the 10 repeated msgs Ive sent to the company and haven't heard back from them about this issue in months. This is all certifiably true. See attached image. You've been warned! Hopefully this review helps someone out there! Do yourself a favor and go elsewhere!

Date of experience: December 18, 2023

Overview

FanDuel has a rating of 1.1 stars from 510 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FanDuel most frequently mention customer service, bank account and online casino. FanDuel ranks 43rd among Fantasy Sports sites.

service
264
value
242
shipping
131
returns
155
quality
215
+136