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Fair Reviews Summary
Fair has a rating of 2.8 stars from 848 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fair most frequently mention phone number, worst experience and credit check. Fair ranks 63rd among Autos sites.
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I went to the Oakland location an was met with excellent service and good vibes my trip was quick and painless and I got the car I wanted! If you have a choice as to which location you choose I'd choose them
I love what Fair has done for me. I could afford a car payment and when I'm ready for a new car I'll trade it in. It's been almost 5 months now... I Love it love it!"
Its been 2 months and everything so far has been great! The process the service the price can't beat this App if your someone who doesn't want to own a car or just gets bored of the same car this is the App for you!
This is by far was the worst experience in my life. I will never ever recommend this company to anyone I know. I had the car for 9 months in hopes that FAIR would switch it out or get the problem fixed. Even after taking it every month to Hyundai the problem was never fixed instead of just hushing customers with gift cards. This doesn't even deserve a star!"
All of them were nice staff and they works hard to keep there customer happy
Worst company on the planet. Should be named Unfair. I purchased a vehicle through fair to drive for Uber. They are supposed to pay for registration on the vehicle. My first registration came due and I had to purchase an extension. The second one came due
I went with the UBER deal in California. Aside from long wait at the hub
Can't access my account for few days. It asks my phone number which I type and it sends me 6 digit number. I type the number into the box and it comes back to the first page where it asks to type the phone number. It is like closed circle. I think there are many bugs in this app.
I've been trying for over a month to get into the app. Contacted customer service with no response.
Keep trying to find a contact number or some sort of way to get help because it stops at the point you enter your number just keeps telling me to do it over and over again
Dont even try this app. The cars available in this app are in worst condition and they cause a lot of trouble. Very poor support f the fair team if we have any issue with the car
The treatment and running around has been so unfair. Tried to give the car back within the 3 days of receipt. However if they do not want the vehicle back? No one from FAIR or STG auto cares about the unfair treatment or the fact that the vehicle was falsely advertised and had even contacted the dealership prior to going to verify the vehicle before driving 90 minutes to garden grove to pick up a car that is not what is advertised. However FAIR did not care about the blatant unfair treatment or to rectify the situation and just prolonged me having to keep the car who's battery has already been needed to be jumpstarted and eats gas like nothing else I have ever seen. I have gone to better business bureau on STG auto and will be going to bbb on FAIR too. I guarantee you I am not the only one out there with the same unfair treatment. Give me money back or switch out the car. Until this is rectified beware of FAIR."
Very professional they did a good job helping me through this stressful time I been having problems since I had this fair car but they put my mind at ease thanks again I really appreciate it
The people who work for Fair made all the difference when a challenging situation arose with the return of my car. Matt Dowley
Don't have a car or job. Fair is the way to go. All you need is a license. Make good money and have a car to get around.
I gave fair a 3 star rating because I choose to be generous. There's a miscommunication when it comes to how they do things. The process of me receiving the vehicle went smooth but as it came close for me to get my permanent tags is where the problem comes into play. I received the vehicle March 2. My tag expired May 1st & I'm still waiting on a response from the registration department. I called to change my address way before the time but they told me I had to change it at the 45 day mark then I did that after getting the run around & at the last minute then I'm told I was supposed to email them my new address. By then my tags were close to being out. Why is everyone not on the same page? So that was corrected but now here I am still no tags & riding around on a expired temp tag. I was told it's through the registration department but my thing is where are my tags even if they were sent to the wrong address. I e never went through this before with a vehicle & honestly it's a bit overwhelming & I'm just ready to be done with it.
Great app! Was thrilled to use to purchase my first car but not available in my state. The only thing that would allow me to use this app is if Missouri is added anytime soon or if I could buy from out of state
To refund and wait time after documentation is requested I feel takes too long...
I did purchase a uber car and the way i received the car was horrible all dirty everywhere inside and outside i have to pay $213 dollar for tge cleaning and they only giving me $100 dollar and i will be paying $212.64 weekly for a car for 2014 so i should be trick better than that because for what i pay now i can get a 2019 car
They collect so much personal information even before they let you in. That's a big no for me. I don't know how anyone else is trying out their app.
From the business
Fair is a new way to get a used car that lets you lease a pre-owned vehicle completely digitally – and for as long as you want. Use your phone or the web to shop cars with monthly payments that fit your budget, get approved in-app, sign for the one you want with your finger, then drive it month-to-month for ultimate flexibility, or on a 2-year or 3-year lease if you want the best value.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members