Eyebuydirect has a rating of 4.6 stars from 11,889 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyebuydirect most frequently mention customer service, new glasses and great quality. Eyebuydirect ranks 1st among Eyeglasses sites.
Love the professionalism in presenting stylish eyewear. I always get compliments on eyewear. That being said: I will continue to patronize EyeBuyDirect. I highly recommend this place being your stylish eyewear provider.
I have purchased numerous pairs of glasses from EBD over the years and saved a lot of money. I recently shared an eye exam with my mom who purchased from the optometrist at a price of 550.00 for a pair of bifocals. With my perks and sale prices I was able to buy two pairs of progressives, one with transition lenses as well as a single distance pair of transitions and one pair of computer glasses (that's 4 pairs) for less than the price of her bifocals. And she is not happy with her glasses. I scored.
I've purchased 10 pairs of glasses from EyeBuy Direct. I've only had a problem with one pair and it was resolved quickly. Highly recommend this company
Overall great experience. I ordered a pair to confirm the prescription would be accurate and it was. So I ordered two more pairs because the discount offers are really good.
Customer service was way better than I expected which means a lot to me.
I have been buying from eyebuydirect for many years. The only negative has been delivery time. Todays purchase was a little higher than I expect to spend
The only issues I had were user error! I ordered a pair for myself last year, which took me@ least a week, now was easier since I had done it before. Thank you
My last pair of glasses I ordered scratched so bad it hindered my vision so not getting any special coating this time. I'm trying one more time even when it states the glasses are scratch resistant.
I have likely bout for my family of 6 over 40 pairs of glasses from eyebuydirect over the last decade. I just recently had my first need for a return and it was so easy! Love eyebuydirect!
Have used eyebuydirect for several years now. Love the selection, great quality and the price is just right. Means I can buy a variety of glasses for the price of one pair from other places.
I am very satisfied with Eye Buy Direct in both the service and the quality of my eye glasses. I liked that they had me send in a copy of my eye prescription. And I was surprised at how quickly I received my glasses. Very dependable and affordable. Thanks Eye Buy Direct.
I've tried so many other companies for my glasses and ALWAYS have issues. Saving $5-10 just isn't worth it. Buy with confidence that when you put your new glasses on for the first time; they will be correct (assuming your prescription is correct).
There's affordable price options for everyone and they always have sales to help as well definitely love this company brand and the work they do thanks eyebuydirect
The glasses I save for later do not permanently save and i forget which ones I wanted to get. It can take a long time to scroll through, there are so many choices.
I like having the ability to upload my picture and "try on" glasses, but this time all the glasses shown were bigger than they are in real life, so the feature wasn't that helpful.
Our whole family had been getting our glasses from EyeBuyDirect for nearly 15 years now. Never been disappointed. Always the best the deals and always easy to order. Never had an issue with quality. Cannot beat this price or quality online.
I order the same frame for 2 pairs of bifocal glasses, one for regular and one as sunglasses. The sunglasses feel amazing and feel like bifocal is perfect, the regular pair feel way to nig and the bifocal is way off.
I've ordered 5 times and haven't been disappointed once. The lenses and frames last against my tireless abuse of free purse floating to hiding under the car seat. I tend to get my glasses fast after ordering and there is a lot quality guarantee! Definitely worth returning to.
I'm very pleased with the overall quality of the glasses and the way they fit me. I can see a noticeable color shift due to the blue light filter which I find helps with eye straining. However, the lens are a little bit more blue and reflective than I expected, considering I chose for the more expensive lense option that stated to have advanced anti-reflective properties.
My glasses held up really well the last time I had purchased, they are good quality and can last a long time, I have gotten others to place orders as well and they have all loved them.
My previous experience was good I have no complains at all. I have a cash money problem, and this price point helps me acquire eye wear that is suitable for my lifestyle
Answer: Or you can be like me and have not received your order after more than a month of waiting. Granted, I'm in Guam, but given that the USPS works here pretty much the same way it works in the states, no other retailer has any problem getting their packages to me in a timely manner. The company has sent me two different tracking numbers for the same package. The tracking report from the post office says the package was supposed to be here 12 days ago and the last time it appears the package was scanned was 24 days ago. I have emailed the company multiple times and every time they reply with some generic apology and continue to stall. The package clearly got lost in the mail, I get that and I am typically a reasonable person but any respectable merchant intent on providing good customer service in today's online marketplace would have owned up to the issue and offered a refund or have already shipped out a replacement product. They've done neither. Does it mean they are bad people running a bad business? Probably not. However, it does mean there are probably better companies out there to give your business to who won't take so long to get you your glasses.
Answer: It depends on the frame. Some are plastic, some are metal, and there are other materials used as well. The descriptions will indicate the materials they are made out of. I've ordered 3 pairs from EBD ($6 and $9 pairs--cheapest there are) and they are excellent quality. An equivalent pair of frames alone from the store would have cost $150+, not including lenses.