Overview
Extreme Terrain has a rating of 4.2 stars from 10,808 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery and great experience. Extreme Terrain ranks 4th among Auto Parts sites.
Instant Feedback
Ordered a skid plate for our 2023 bronco right before the holidays. The price was much more affordable than anywhere else so I expected to recieve a cheap flimsy possibly plastic skid plate. Wrong! This thing is solid and was a direct with with our modular bumper. Did I mention I ordered it sunday and got it by Wednesday the same week. Heck amazon isn't even shipping that fast half the time! Thank you so much for a seamless and speedy transaction! We will definitely do business again!
I ordered a new radiator to replace the one on my JK. The website was easy to navigate and I found the part I needed in less than a minute. I was able to verify figment and even watch an installation video. The part arrived on the day it was supposed to be here and it was a perfect match.
Over all 5 stars for the site and all the great things to pick from the rock rails on the other hand I only give 4 stars they do not fit correctly and seem to be bent and rub the underside of the cab taking paint off do not recommend them if you love your paint
I bought a couple of things 10 days ago. I've received 24 emails about sales since. This is beyond spam now. I don't want to buy anything from here again.
I have 2 Jeeps and could only add one. I spoke to a representative and he couldn't figure it out either. Also, I'm not sure why it took so long for FedEx to pick up the parts so they could be shipped out causing a delay in delivery.
Order 5 wheels & a set of lug nuts. Have only recieved 4 wheels. Still missing 1 wheel and a complete set lug nuts. So much for getting them installed this weekend, was suppose to get all my items within 3 days. Well that did not happen, but it has ruined my wife's birthday gift.
I called to place an order and was told one of the items was out of stock, but a shipment would arrive on Dec. 17th, so I waited until the 17th, placed the order and was told by another person in the "chat" the item wouldn't arrive until Jan 10th. I wasn't too happy to say the least, but placed the order anyway, and one item did arrive in a timely manner in time for Christmas, which did alleviate my stress level, I'm hoping the delivery date for the other item doesn't get pushed back again!
Hello Dave,
I'm sorry about the delay in your parts! I reviewed your order and the Red Rock Deep woods grille is still currently out of stock, but should be back in stock at our warehouse by January 10th. Again, I apologize for the delay and issued a voucher for the inconvenience. If there is anything else we may assist you with please feel free to reach out to me directly at ext. 1320.
Thanks,
Desiree
These items are a gift for my son-in-law for Christmas. My only issue with Extreme Terrain is that they always ask for particulars about the car that I don't know, even for gift certificates. I can't proceed without answering the questions so I just make up my answers. For one of these gifts I really did need to know the make, model and color (which I had to ask, taking any surprise away) but in the past they always asked those questions when it wasn't necessary (as for a gift certificate).
I ran into significant problems fitting the Bull Bar to my 2024 Bronco Sport Badlands.
I think you should have a note for Badlands models and offer 2 bottom frame brackets and a cutout guide. I'd have been willing to pay for these initially.
I made 2 brackets out of 16ga steel and used the factory bottom vertical bolt by putting the bracket between the vertical frame bottom and the skid plate found on Badlands models. I drilled 2x 7/16" holes and bent the bracket 90deg.
Next problem was the fascia interfering with the bottom of your bracket. I had to cut out with a hole saw and jigsaw a relief for the bracket. This took 4 tries mounting the fascia assy, each cutout version increasing in size, slightly.
My only ask is to spare others my troubles and improve the customer experience installing your Bull Bar. Design a bracket and a cut template for the fascia. Maybe offer it as a modification kit.
Had a few days delayed shipping something to do with an incorrect address. When it arrived it was exactly what I expected. Super easy install but the directions for the lights was nada. I decided that it was a little weak in a few areas so being a fabricator
I decided to add some extra brackets and add a few welds just for my own piece of mind. China welds suck! Other than that it's a great looking bumper and for the price can't complain.
Yours truly
BRN 4 ADV 🤟
Easy browsing and super easy checkout
Very disappointed in your product. The directions were horrible. This appeared to not be my year jeep. The fit was loose and not good quality. I would not recommend
Hey Paul,
I am sorry to hear that you are not happy with your Roll Bar Cover for your jeep, if you would like to discuss the issues you are experiencing with this or start the return process you can give me a call directly at ext 1896. Also, I have issued you a voucher to use on your next purchase online or over the phone. We appreciate you taking the time to write this review and let us know.
Thank you,
Allison
The ordering and talking with a "live" representative from Extreme Terrain on Feb. 15th, was super!
My order arrived today! I am looking forward to the installation and am hopeful it will fit properly!
All good. Very helpful employee when I called. Nice affordable products. I will be ordering again. Thank u
This exhaust is very nice and pretty easy to install, I had to remove the cross plate to get the front section off but it was pretty easy and I didn't had to use any words 😂
I placed my order easily online. Received my order timely and when calling to talk with a representative, they were fast and friendly. Thank you Extreme Terrain.
Love this site! They have tons of Jeep products and upgrades. Will always be buying my Jeep gear from here!
I ordered 4 items at the same time On one order. All together. I paid extra for 2 day shipping then my order got split into 2 or 3 different orders shipped by fedex and ups separately and apparently all my parts are not together and not showing up at the same time in the 2 day shipping that I paid extra for
Hello Aaron,
I'm sorry to hear about the delay with your order! I reviewed your order and noticed the 2 day shipping upgrade. Your items are shipped separately because we have 2 different warehouses (Kansas and Pennsylvania). Also, they tend to ship items individually to avoid heavier and bulky boxes as an attempt to avoid it getting damaged in shipping or extra freight costs. Everything was shipped out on Monday, but because of the delay I refunded the shipping cost back to your original payment method.
Again, I apologize for any inconvenience this caused, and issued a voucher for your next order that can be used online or over the phone. If there is anything else we may assist you with please feel free to reach out to me directly at ext 1320.
Thanks,
Desiree
So I called asking for an exchange with this item still being brand new without installation, and I get a Satisfaction survey instead of instructions for the return and exchange. Priorities would tell you this should come after a successful exchange and a satisfied customer
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Jason,
I'm sorry you got so many emails! I tried to call but wasn't able reach your or leave a voicemail. If you would like- we can remove you from our email marketing list. I know during this time of year the emails are a bit much, so I understand if you want to unsubscribe.
If you would like to unsubscribe- there's 2 options: at the bottom of any marketing email there will be a link to unsubscribe. Or feel free to contact either our customer service dept. and we can process that request.
I apologize for any inconvenience this may have caused you, and issued a voucher for your next order that can be used online or over the phone. If there is anything else we may assist you with please feel free to reach out to me directly at ext. 1320.
Thanks,
Desiree