eTags has a rating of 4.5 stars from 26,397 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eTags most frequently mention great service, timely manner and next year. eTags ranks 1st among DMV sites.
This application was very easy to use and the service was remarkable fast.
Initially the cost of the 2 year registration, charged to my credit card, was 40% higher than I expected but this was adjusted down by eTag without my intervention. The registration arrived quickly and was in good order. Thank you!
Awesome. The process was easy and very convenient. I did not have to drive to the location or to stand in along line to renew my tag
Thank you, Virginie. We appreciate you taking the time to submit this review.
It was a little difficult because I had things to get in order however we got the job done and thanks too customer service for doing an amazing job
I am currently in New York. On August 20th some hooligans stole my license plate, I ordered a new one that same day to replace the lost one and received it in the mail six days later. Excellent service!
Aleksander, thank you for the review. We're happy we could help. Safe travels!
I haven't received the title or the registration and I would like to know if they are just going to send it to me or if I have to do it again
Ease of access and completion of online documents.
Thank you, Alex!
I have sent 3 times the title replacement forms and they received them but can't locate. My SS# and all. Over 2 months have passed and they said I gave to submit everything again. I requested reimbursement and their manager said they will not reimburse.
Everyone I spoke with were very nice and good at the job and I give them a 5Star, but the website is confusing and not developed well.
Everything went as described. Only problem was in my answering this question. It is optionable but it won't take my reply without me filling it out with 50 words! It's a pain!
Thanks for sending the registration. Have a great day.
The specialty plate is fine, and I'm happy to have it, but I had expected it to simply carry over the existing plate number. It did not. I'm told that what I needed to do was to order a "personalized" plate. Uh—maybe it's just me, but shouldn't carrying over an existing plate number be a default rather than require the re-typing of a current number? But no biggie. The process was (otherwise) straightforward and the plate arrived promptly. And the sea turtles are happy.
Hi David. Thank you for the review. We're glad you like your new Helping Sea Turtles Survive license plate.
Unfortunately, unless a Florida license plate is personalized, the alpha-numeric characters assigned are always random. It would be great if same plate number could be used indefinitely, but that would require additkional DMV resources, costs and at least a 30 - 45 day lead time. Also, while your particular specialty plate allows enough space for the 6 characters that existed on your previous plate. Many specialty plates are limited to just 5 or fewer characters. For these logistical and efficiency reaons, the DMV always manufactures and issues random plate numbers. In fact, Florida Statute requires all plates be replace every 6-10 years, so even if you had not changed your plate type, your plate number would have been changed eventually due to this law. The exception, of course, are personalized plates which are managed and processed differently and carry higher DMV fees.
Thank you for your review. And many thanks for supporting our sea turtles!
Convenient, took longer than expected. Regular mail. However received within a week, so I am ok.
I still haven't rec'd my Tag for the plate & I put a rush on it. I still don't understand why I paid so much!
I paid $49 & $89 & 45 for a ru sh
Great, quick, no hassle service! Was easy to use, I was able to print my registration, while I waited for the official one to come with my tags. Arrived in 5 days. Really good service
Thank you for sharing this review, Vicki. We're glad you like the service.
Fue muy rápido todo muchas gracias. Siempre es más fácil hacer la renovación de registro de mi vehículo en línea porque todo el proceso es muy fácil y rápido.
Everything was fine.it was the shock of the
Huge hike in tag fees and $25 in extra online fees. I should have gone to the MDV in person
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Vanessa, thank you for the nice review.