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eReplacementParts

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Pennsylvania
1 review
0 helpful votes
Follow Michael F.
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Surprisingly, eReplacementParts had the small blade nut needed for my $99 Ryobi mower along with all the other components of the machine that is no longer available. The cost was minor. The delivery was very quick; just several days and fewer than expected.

Date of experience: June 11, 2022
Georgia
1 review
1 helpful vote
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After receiving the item in a broken form I requested another which requires the previous to be sent back extremely inconvenient Especially considering the shipping charges $25. They were kind enough to drop the shipping from $25 to $9 for the replacement however upon receiving the replacement item it was also delivered broken. Now I'll have to ship back the second item and waste more of my time!

Date of experience: March 30, 2022
New Zealand
1 review
0 helpful votes
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Easy to find rare parts
October 26, 2022

We purchased an espresso coffee machine from an "op-shop" (goodwill shop) in New Zealand. It was faulty. We found another one, and it worked for a while. But an essential plastic part split. Parts had been hard to find, so I wasn't sure I could fix the machine - until I found eReplacementParts.com. Problem solved! We can drink coffee at home again. The parts arrived well-packed, and a little sooner than expected. Thanks!

Date of experience: October 25, 2022
Australia
1 review
0 helpful votes
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Great international service
September 11, 2022

I got my hands on a broil king bbq that was used for a short period for exhibition/demonstration here in Australia. A great bbq, but missing the hood badge (a bit like a rolls Royce without the silver lady). I began web searching and so many U.S. web sites do not post internationally. That is until i found e-replacement, parts search and general movement around the site is good, postage and payment was great. And the part made it's journey down under ahead of schedule……I know where my turn to for U.S. parts is now.

Date of experience: September 10, 2022
Arizona
1 review
0 helpful votes
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Great parts.
April 16, 2020

I've ordered parts for a washer and dryer. It's great to find all the parts needed at one location. Was surprised that they were all OEM. I thought the Bellow for the washer would be the most troubling until I remembered something my Dad taught me years ago. This is a helpful tips for anyone attempting this. Soak the Bellow in hot water for 5 to 10 minutes it will slide right on to the drum easily. "replacement should put this on their web page where the Bellow is sold.

Date of experience: April 15, 2020
New York
1 review
0 helpful votes
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Unknown parts
May 20, 2020

This company has no idea what they're shipping. I have received 3 out of 4 wrong parts. They don't know their right from their left and their items are not labeled correctly. Go to your local chain and have them special order it, this company, stay away.

Date of experience: May 20, 2020
California
1 review
0 helpful votes
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Order of discontinued and fragile plastic part, was shipped in just a postal bag, with no protection. Of course, showed up with damage. Attempting to get an exchange, I've reached out via the website support form with no response, email message with no response, and phone calls that get routed to call centers and endless phone trees.

Date of experience: April 25, 2023
New Jersey
1 review
0 helpful votes
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Great prices and shipping
July 31, 2023

Site is easy to use and navigate and prices seem very competitive compared to other sites. But the real winner here is communication and shipping. They sent our detailed communications throughout the entire process and shipping was insanely fast. I within 3 days I received my order, and I placed the order on a Sunday. Great job!

Date of experience: July 31, 2023
California
1 review
0 helpful votes
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They've got their mojo working!
April 26, 2021

When the worn clampers on my 30-year-old Makita orbital sander would no longer hold the sandpaper, I doubted I'd be able to find replacement parts. But eReplacementParts had them! Their inventory is incredibly complete and easy to navigate. I quickly found exactly the part I needed, the price was good, the shipping charge was modest, and the service was super fast. I highly recommend this site.

Date of experience: April 24, 2021
Washington
1 review
0 helpful votes
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Just what I needed!
September 7, 2021

I needed a new switch and brushes for my 25 year old Makita die grinder and they sent me exactly what I needed. I feared I'd need to buy a new one, but thank's to eReplacementParts it's now operating as good as new. I'm glad my google search turned up their link.

Date of experience: September 6, 2021
Arizona
1 review
0 helpful votes
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My outdoor propane fire pit would not stay lit. I figured it had a defective thermocouple. EReplacementParts.com had the perfect item Andi got it in a couple of days. Everything works perfectly again!

Date of experience: December 8, 2021
South Carolina
1 review
0 helpful votes
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Awful!
February 17, 2021

Ordered replacement sanding pad for my orbital sander and received an EMPTY box! Calls and emails are not returned. You can't get in touch with anyone just constant recording that "due to Covid response times are delayed". It's been 2 WEEKS. VERY expensive too. Ordered same part on Amazon and got 2 of them for less than the price of one on this site. Buyer beware!

Date of experience: February 17, 2021
Kentucky
1 review
0 helpful votes
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Easy & Fast
June 10, 2020

These guys have a web store that makes it easy to find the correct part and place the order. The multi-angle photos let you see what you're getting.
I expected a delay because I ordered before a holiday weekend but delivery was a day earlier than promised! Oh, the parts were a perfect fit.

Date of experience: June 8, 2020
New York
1 review
0 helpful votes
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Damaged Part Received
August 17, 2020

Order # *******

Part was received damaged.

EReplacementParts will not answer phone calls. Sent an email via their website asking for replacement of damaged part. I have never received a response from them.

Date of experience: August 17, 2020
Oregon
2 reviews
0 helpful votes
Follow Frank A.
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Excellent turn around time from the order to delivery.
The OEM part was a perfect fit, easily installed and
Works like new. I highly recommend this company to
Fulfill and deliver. Satisfaction guaranteed.

Date of experience: January 28, 2020
Natalie D. eReplacementParts Rep
over a year old

Hello Frank, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Washington
1 review
0 helpful votes
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Total rip-off, look elsewhere
October 7, 2021

I ordered a replacement crock for my crockpot. It arrived, wrapped in a single layer of bubble wrap, and shattered into at least 10 pieces. Repeated emails to the customer care email address have gone unanswered, and two direct requests for a refund have been ignored. I'm going to have to work through PayPal I guess to get my money back. Save your money, look elsewhere.

Date of experience: October 7, 2021
Indiana
1 review
0 helpful votes
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We have an old air compressor that we use daily. The switch started to leak after 10 years of service. I was skeptical about finding the exact part. The customer service representative was professional, courteous, and knowledgeable. We are a tax -exempt company. Setting up the account was easily. We received our parts 2 days ahead of the estimated delivery date. Thank you!

Date of experience: May 27, 2020
North Carolina
1 review
0 helpful votes
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Thankful for sitejabber.
September 16, 2020

I am 73 year old woman living on my own. People don't realize how hard it is to take care of a house and property by yourself. I somehow lost a bag that went with my lawn blower. I find it hard to order things online, I just don't even know where to look for things. I am so glad to have found this website, and order exactly what I needed. So simple! The whole
experience was so easy to follow and I received my item already. Thank you. I shall definitely use this site again. Sharon

R
of a house and

Date of experience: September 15, 2020
Georgia
1 review
0 helpful votes
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My ten year old riding lawnmower broke off one of its mowing deck guides. Instead of having to purchase the deck complete, i was able to buy the errant part on your eReplacementParts web site. Very good service.

Date of experience: August 26, 2020
Texas
1 review
0 helpful votes
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Stuck at home with our 93 year old mothers... what were we thinking?... and the dishwasher rack crashes to the floor.
One thing leads to another and we realized we needed to get stops, new rack adjusters, and the spinning sprayer.
Plastic gets brittle after 7 years!
I talked to several customer repair techs and they were all helpful, pointing out correct parts and steering me in the right direction. Everything showed up, the videos were easy to follow and the dishwasher is running great!

Date of experience: May 1, 2020

Overview

eReplacementParts has a rating of 2.9 stars from 4,468 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention credit card, next day and wrong size. eReplacementParts ranks 1st among Appliance sites.

service
805
value
888
shipping
902
returns
260
quality
844
This company responds to reviews on average within 1 day
+398