EpicSports has a rating of 4.5 stars from 29,815 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EpicSports most frequently mention good quality, great price and timely manner. EpicSports ranks 1st among Basketball sites.
The net was a great net, however when we attempted to order the 4 X 6 frame, they were out of stock so we decided to return the net which is on its way
Love these shirts ordered many times before and will continue to do so in the future, great quality and great price!
After sending multuple emails advising a delivery date, the date came and went without a deliivery, to be followed by no response to my emails requesting a new delivery date. Customer support was via form letter responses and when the stuff finally came (close to a month after order), it was cheaply made.
When an issue arises, the only way to get ahold of someone is via chat, there is no option call someone. Normally this is not an issue, but getting someone on chat was a pain at times.
I also had an order that came in the wrong sizes and when I requested the exchange, the correct sized socks were out of stock. I then needed to do a return, and they charged me shipping to return even though it was their mistake.
The jersey color is different from the picture. After contacting customer care, the problem was not resolved. There were no alternative options offered to the customer, except for a simple apology.
Every single order, every single time, is EXCEPTIONAL! The quality and pricing are amazing! I highly recommend this company to anyone who reaches out about items.
I ordered 2 sublimation shirts. I wanted them both blank but only 1 came that way the other said player 1 on the back. The ordering process is extremely confusing and apparently some shirts have to have something printed on the back (not what I wanted)
I love these products. I get short and long sleeve tshirts, sweatshirts and jackets. Reasonable prices.
Very smooth process! Quick shipping and quality products at very reasonable prices! I will definitely be purchasing other items from Epic Sports in the future!
The team liked the color and the thickness of the socks. Most socks a thin and don't last within a few games there are holes in toes and heels. But these socks are thick.
The package was sent to the wrong address. It returned back to you, and you only returned $. 69 cents to my account. And charged me a restocking fee. I will never use your service again. POS company.
I've order from this company for over 5 years and ever time it is a great experience! I have used them for my travel teams, High School programs, various sports, various seasons and it is always great!
I had a last minute order. I ordered believing it would take the whole 7 days. I received them in about 4 days. Ordered 25 jerseys. They exactly as described and packaged nicely. Vinyl letters were easy to press on.
Took a little longer to receive so make sure you order with time, but love the quality and price and everything fit great! Will always be ordering from here.
I ordered Adult small shorts and jerseys. The jerseys are like adult large and the shorts are like youth medium/large. I understand that there can be a discrepancy, but not this big. I need to order one more uniform, and I'm afraid of what I'll get.
Great ordering. -Color choices -Sizing and delivery - this is a great hominy resource for sports. Theatre and other needs.
2nd year in a row I've used them to order socks for baseball/softball uniforms. Great prices. Plenty of color options. Quick delivery. Will use them again next year!
Ordered several shirts for both myself and my husband. Several different styles and colors. All products were of a good quality and sizing tended to be correct. We will definitely be repeat customers.
Absolutely the worst experience I've had with any company. Highly recommend never doing business with EPIC SPORTS. Never provide any type of tracking information, the only chat feature is pointless.
Package was delivered on time but somebody had my mail?...I ordered 2 shirts with a custom print. One of them came out really good, the other was decent but that was my fault for using a bad photo but it's still hard! Can't wait to rock em when it's warmer. Will definitely be ordering some more when I get more ideas.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!