eHarmonyReviews 1,177

I was with E Harmony.com for about 3 weeks, and yes I wasted my time answering there questions for nothing. I was supposedly connected with a woman named Paula, and I even sent, her messages, and I received good responses back, then one evening I went to go onto E Harmony.com, and a page came up that said my account was closed, because it was " HACKED."
There is NOBODY you can get help from except by e-mail, so you get NO HELP at all.! After approximately 2 weeks of B. S., and getting no where I said that I want a FULL REFUND of my $ 99.00. I then received an e-mail back that said E Harmony.com NEVER GIVES BACK REFUNDS, but they will give me 1 month for free... well it would not be free because they still owed me a $ 99.00. Refund for services that they did not fully give to me after I paid them in full for there services!... I am STILL waiting for my refund, and it has been 2 years now!
I have talked to other people that told me the same thing has happened to them.
I guess E Harmony.com's motto should be " Sign up with E Harmony.com so we can STEAL YOUR MONEY! "
Instead of wasting your time with E Harmony.com do what someone told me to do, and that was go to " Meetup. Com " or Meetups.com in you area, they are usually free, and there is a lot of Meet ups to look at and join, something for everyone! I like the Dance nights, and the Game nights meetups! It may sound kind of Corny, but it works, you meet a lot of singles, and have fun doing it.
I met a very nice woman, and we have been together for almost 1 year now! Just try it, get off of these sites, and meet someone in a more natural setting, and save your money for dating, and movie nights!

George... A VERY UNSATISFIED EHARMONY. COM former user.

This company in itself, let alone the app, are a huge scam and not even worth one star. I signed up for a year membership and kept getting matches that I had nothing in common with and who were outside of my preferences by a long shot! And they don't allow you to search the database on your own. I emailed the company and it took almost a week for them to even get back to me and basically told me too bad just delete the people who you don't like. I used the app and services for about a month and was beyond unhappy about the matches. I emailed again and requested I be charged for the month I used and to cancel my membership and refund me the rest of the money which was almost $200. They refused. Told me I could not be refunded and could not cancel my membership until the last payment was made. I told them if I could not be refunded I would just continue the services even though I was unhappy as the membership was a gift from my parents and I wouldn't waste their money. Almost a week later I get an email stating they made an exception and canceled my account for me but would not refund me any of my money. I called at this point and told them this was unacceptable and if I was not being refunded my acct needed to be activated again being as they canceled my acct without my permission. I was told they cannot do that they only way would be to sign up for a brand new subscription! All of their customer service is horrible. They told me I asked for my acct to be closed even though I stated several times I only wanted to do so if I could be refunded. They interpreted the emails to fit what they wanted to do. They don't care about finding matches for people they only care about scamming people out of their money. I will never recommend this site to anyone and I've never regretting using a service so much in my life. Unhappy is the understatement of the year when it comes to eharmony.

The three times I have tried eHarmony have been a complete waste of time. There aren't any interesting people, and the only person I found quite good was a time waster. The rest of the women are average, and some of the most attractive don't answer to your request. So, there's not a good chance to find someone in the site. Moreover, the subscription it's very expensive, and it isn't the big deal. It's better to use that money on a real date, or it may be better to look for in another website. EHarmony it's a complete waste of time and money.

I opened an account and signed up for a one year subscription. Unfortunately, personally I have had obligations arise that will not allow me to commit to the process at this time. I sent in a request, telling them that I was willing to pay full price for the 2 months my account has been opened. That is $120 dollars. They have already charged me $140. My only stipulation was to not be charged anymore and to please close my account at the end of these 2 months. I was told they could not honor my request. They only care about money.

I've been a member for nearly a year now but will not be renewing my membership. This site is absolutely useless. The vast majority of my 'matches' were too young, to far away (mostly in the south of England and well over 150 miles away) or completely mismatched. I have written to only a few that I thought might be nice to meet but but none of them have bothered to even reply. Maybe it is that I am totally not right for them and that ids fair enough but, on reflection, the options of suitable matches presented by E Harmony were completely wrong. NOT a good site - best perhaps to look at alternative sites

Don't use this dating site. This dating site just gives you false hope. I joined this dating site thinking I would find the love of my life. I heard on YouTube that this dating site is for people that are looking for a serious relationship. Which that is a lie. I have only gotten three profile views and I get matched with mostly women that live outside my state and some that live in Canada. I don't understand why this site thinks I would be compatible with women that live outside of my state and that live in Canada. When I sent questions to some women on the site. Only one of the women answered the questions I sent them. WTF! I hate that this site does not let you know which of your matches are paid members and when they were last active on the site. That would be helpful knowing how active they are on this site. The commercials are a bunch of lies and deceitful. The commercials make it seem like anyone who joins this site is guaranteed to find their perfect match. I have been on this site for awhile and have not found my perfect match. I have noticed that the commercials where couples talk about there success with the site seem to only show couples from the same ethnicity. So it makes you wonder if eHarmony is biased against interracial dating and interracial relationships. Also the dude in the commercial lies. He says start communicating for free. What does he mean by free? This site is not free. You have to pay to send a message to any of your matches. So he is so wrong.

Ok, I'm probably in the minority but I actually really like the way eHarmony encourages everyone to take the time to create a detailed profile. I want to see detailed profiles that tell me about the person whose photo I would be looking at had I paid for that privilege, and I want the opportunity to give plenty of details about what makes me different from other people a) as a chance to stand out and b) so I know I'm not wasting my time or anyone else's talking to someone who wouldn't like a person with my quirks. So far so good.

Ok, so I can't see the photos of the people matched with me yet. That's not necessarily an issue at this stage. We can get around that once we exchange phone numbers or whatever she prefers.

Here's the problem: I've sent things back and forth with three people so far in the three days since I installed the app. One in particular got as far as exchanging open questions. I sent her mine and answered hers. The next notification implies she's sent me something to read but when I click through to read it it actually says it's going to show me some safety tips instead. But we're not at the point of freely messaging each other yet. I haven't seen her set of answers. More suspicious is the safety information and therefore any further communication with this person is behind the subscription paywall. One more thing that's suspicious is that one of the three open questions she asked me was "Why did you join eHarmony?". On its own it could be a point of conversation for a potential date but now it looks like plain old market research.

So far this is just a small problem. Someone's gone to the trouble of creating and running a service. They want to be paid for it. Fine. Unfortunately there are two things that make it into a bigger problem.

Firstly, I don't have any indication this person is a genuine match (here by genuine I mean user looking around, seeing my profile and deciding she particularly would like to talk to me). I've seen nothing written in her own words directly to me. A reasonably detailed profile, but nothing very particular, and from the guided communication only the multiple choice answers. So I suspect I haven't begun getting to know a real person at all yet.

Secondly, the minimum subscription length is six months! Six months! I'm sorry but if you need to be on a dating service for more than a couple of months before you find people worth going on a date with then the service is poor. I might have been tempted to pay for one month, or even three months at a reasonable rate, but neither is offered, and the service is actually quite pricey per month too.

Also any service I pay for really must include a keyword search feature. I want to jump straight to the minority of profiles that match me and I can do that with a keyword search. Okcupid has it even with its free version.

So on the evidence I've seen, I'm forced to conclude that the whole thing is a scam.

I've been on several different internet dating sites the past 2 years. None of them are great, mainly because the people on them are rarely who they profess to be. There are some exceptions, and I have met some very nice men. No love connections, but at least they were honest on their profile. I took a chance, on eHarmony, even after reading all the negative reviews that the kindly older gentleman on the commercials really wanted ME to find that special person. If and only IF someone even views your profile, I've gone at times almost 2 weeks without even a view, the back and forth of canned, inane questions is exhausting. People can seem great in print, and can be very good people, but for me at least, I need to see someone in person to know if there is a "zing" Bottom line, Internet dating stinks, but at least the other sites give you the opportunity to immediately contact someone.

I've tried a few dating websites and I have to say E-Harmony is by far the WORST one. You spend over half the time answering a slew of unnecessary questions ad nauseaum, therefore extending your subscription bill by the time you even connect with someone. It's a totally scam. They end up just matching you with anybody that's on the site. There is nothing special they do that others don't except waste your time and money. Don't bother using this service!

1. They will not allow you to cancel by email.
2. They provide no webpage for you to cancel.
3. They require you to cancel within a very narrow window of time -- once per year -- to cancel -- otherwise, they force "auto renew"
4. They send you no monthly email receipts... making it easier for you to forget.
5. I was eventually charged $100/mo! And stuck on auto pay. I tried emailing them and calling them. Their call-center people were all part of the scam, providing no relief or compromise.
6. I eventually complained to my credit card company. If you also got scammed, please inform your credit card company, as it does count number of scams and consumer complaints.
7. If our country had any consumer-friendly regulation, this biz would have been driven out of business. Instead, buyer beware and expect a rip-off. Sheesh

If you want to waste about $160 (after discount), join eHarmony. It is simply full of too good to be true profiles, they will drain your energy thinking that those people are real. At a certain point your eyes will be open to the reality..."Uh oh, have I just shared personal info with a scammer?". Everything about this website is fishy. First of all you don't have any control on your matches. You are under the mercy of the few matches they sent you every night. You can't tighten your matching criteria (e.g. Physical appearance, background). The number of super attractive people just want to get to know you before being a paid member that all of a sudden stop while reciprocating the very early stages of the guided communication (the most annoying automated way of asking questions). The site if full of bugs since you can't report explicit spam, the messages could arrive you but you cant see them, you may find them after few days. You block people yet you still see them in your matchs! And the most annoying thing, that they put the AUTO RENEWAL button very big at the upper right corner that if you accidentally it will activate the auto renewal without noticing (it doesn't as you if you are sure you want to activate the auto renewal, while if you want to turn it off, they will ask you 10 times if you are sure about deactivating it). They do something similar to make you pay more to know when your match reads your question/message! All what this site sees in you is you are just a cow full of money and they milk and all what you get are fake profiles.

All of the advertising for this website leads one to believe it is a legitimate site to use. I have found that it is FULL of scammers, customer service is almost impossible to get a hold of, they give you no place on the website to report scammers, and getting your money back if you are unsatisfied is impossible. I highly suggest that anyone looking for a website for this purpose DO NOT get sucked into this one. Its a nightmare!

Perhaps this was a decent site when it began, but right now, do not join. Frankly, it's abysmal in that I believe they lure you with fake profiles and send a few questions when you get NO visitors. I've sent approximately 25 messages to seemingly nice men and NOT ONE response.
You MUST join with auto-renewal and they claim you can change your subscription. When looking to end the auto-renewal, there is NO option. When you send an email you get an auto generated response. I have called an not gotten a real person yet. Therefore I had to cancel my credit card.
STAY AWAY from eHarmony.

I really hate this website, I've been on it for 3 months and send out tons of messages and have gotten really dismal numbers of responders. Maybe some of it is that I set my matches for ages 21-28 (I'm 21) and they match me with mainly matches that are 28 and above. Eharmony is telling me that, within the WHOLE COUNTRY there is nobody near my age, that they have to resort to people ten years older than me. I don't buy it. The age range got even higher when I canceled my subscription, like it's on purpose. I once tried to get in contact with them and they have NO CUSTOMER SERVICE. None. I even found this abscure email someone from a youtube chanel reccommended and didn't get an answer from them either. TERRIBLE SITE you can do better.

*--UPDATE 2/25/16 A helpful hint, I did exactly what a reviewer at the bottom of this page told me to do, say and put a lot of foul language on my account everywhere on my page and deleted all my pics. Eharmony has to delete your account. NOW this will not allow you to get your money back. I read the Terms And Conditions after eharmony had deleted my account for foul language, It stated that I forfeit all my money that is due and at this time I will have the remaining balance due immediately.

----SO MY SMART $#*! went to my bank and had my bank issue me out a new CC right then and there. SO I paid for the first month (1 out of 3) payments and that's it. BE SMART EVERYONE AND DO NOT JOIN THIS DATING SITE.!