eFlorist UK Reviews Summary
The company exhibits a notably poor reputation among customers, with widespread dissatisfaction regarding product quality and customer service. Common complaints include the delivery of wilted or incorrect flower arrangements, significant delays, and inadequate support when issues arise. Many customers express frustration over the lack of communication and unresponsive customer service, often feeling dismissed or ignored. While a few positive experiences were noted, they are vastly outnumbered by negative feedback, indicating a pressing need for improvements in both product quality and customer relations to restore trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
No hassle when ordering would order again
Flowers brilliant + including the free choc which were nice 10/10
Very helpful, after some indecision's about a special gift for someone, excellent delivery timing and very quick after my order, just love that
Easy to order and got extra 10% off just by entering my email,, choice of flowers were really good and price was great will use again
Was very disappointed paid 19.00 for flowers and 5.99 delivery the bunch was the size of a 3.99 bunch from a supermarket chocolates very small an box was all bent an seal was open.
Forgot about a friends Birthday but eFlorists came to the rescue Young Lady was very happy with her flowers and card Thanks again eFlorest Quality of the flowers was fantastic and very reasonable priced
Easy ordering process. Regular offers of free chocs etc. My friends were very happy with their bouquets.
Ordered 2 bouquet of sunlight flowers for the wife on our wedding anniversary. The website was easy to use and you can have a delivery slot when it suits that's brilliant.
The flowers came but I thought it could do with a few more considering how much they cost.
But the disappointment is that even tho I ordered 2 bunches to go to the same place I paid twice for the delivery even though it's being delivered by the same driver in the same van yodel.
The flowers arrived on time and were really good quality sunflowers. My partner loved them. Will be using again :)
I ordered a bouquet of flowers for same day delivery for my mum in law's birthday.
She was over the moon with the quality and the vibrant colours of the beautiful bouquet.
Thank you so much!
I used eflorist because I had been impressed by bouquet I had received. Ordering was easy to do and flowers will he delivered as leaving gift on Friday. Ideal way of ordering flowers in current climate.
I've used eflorist several times and have always been really pleased with the flowers that have been delivered. Easy, fast and efficient service
We ordered the mixed rose bouquet for mum, they arrived on time and are absolutely beautiful with the added bonus of a free chocolates
I would highly recommend eflorists and will definitely be using them again
Easy to navigate the website and lots of choice. The flowers looked just like the pic and my wife loved them and were delivered within about 3 hours of ordering.
Outstanding service.
I 100% recommend your shop to my friends and family. I have ordered before and they delivered in given time and quality was great.
Thank you
I ordered some flowers for my sister's birthday from her children. The selection I chose were beautiful and on offer plus included some free chocolates too. I had emails/texts about the delivery date and time and when the flowers were delivered which was very helpful. I would definitely order from here again.
I have ordered from eflorist before and the person receiving the flowers have always loved them. They send me pictures and they are always fresh and alive.
Waiting all morning for the flowers no time given on rough delivery time so I could plan the day so poor communication would be nice to get a rough time so not waiting all day for them
On your website, is so lovely and colourful. It's so hard to pick a Bouquet of flowers they are colourful and pretty it's a great idea to have free chocolates has well.
Really easy to use website, flowers and little extras look great and not overpriced. Couldn't use my 10% discount on first order for some reason so waiting on Admin to see if they refund that? Otherwise happy so far.
About the business
Send flowers online before 3pm Mon - Sat for Same Day Flower Delivery - Fresh Flowers Delivered by Local Florists. Who will you make happy today?
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members