Efloors.com Reviews Summary
Efloors.com has a rating of 3.8 stars from 548 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Efloors.com most frequently mention customer service, free shipping and great price. Efloors.com ranks 2nd among Flooring sites.
Instant Feedback
Just fine
Great so far, ordering process was easy!
Customer Service was real helpful
I was lucky to have discovered e-floors. Their prices are better, even with shipping costs, than any I could find locally. When I needed to make an adjustment to my order, it was handled in a friendly, professional manner. I would definitely shop here again.
Fast and easy
Order was easy to make, chat session in past was excellent
I tried to use the chat to find availability of trim pieces. The chat transcript that I read the next day, showed that it took 19 min for the person to respond back.
Later, I tried to order a reducer/threshold and they made that available by added a T-Molding on the web site. May try again later.
Very easy to use website.
Excellent price, super fast delivery! Overall great experience.
A little disappointed that your advertisement said free shipping online flooring orders and I had to pay $199.00 for shipping? Then I asked your online chat for a discount to help offset the shipping and it said NO and disconnected? Wow, that was abrupt. You encourage for people to inquire for best price so I did. I hope it is as beautiful as it looks. Well, I received the tiles and they are even more beautiful than they look online. I did notice they do not have any backing on them? I'm glad I will be hiring a professional to install. One more note, I did change the original amount of tiles that I needed and customer service handled the correction quickly but I'm still waiting on the partial refund.
Thanks,
Julie
Quick and easy order.
Fast I hope it get here before the sale is over.
I found what I needed quickly and easily.
You had all the tile I wanted to see which are on the armstrong site but not in any stores near me. You not only had the samples I was looking for, but after talking to one of your chat people you have better prices for Armstrong than I was quoted by my kitchen designer, so I will be back.
Customer service did there best to help. We unfortunately can not use this style of floor tiles on my project.
EASY TO ORDER, FOUND WHAT I NEEDED
Chat rep helpful
I just placed my second order. My first order arrived well before expected delivery. I find the site easy to navigate, good prices, great customer service. What's not to like?
Great price! Shipping little slow.
Convenient & efficient
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members