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EchovitaReviews 1,751

3.1

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Echovita Reviews Summary

The company has garnered a mixed reputation, with notable strengths in the ease of ordering and timely delivery of floral arrangements, often praised for their quality and customer service responsiveness. However, significant concerns arise regarding unauthorized obituaries, which many customers find unethical and misleading, leading to confusion among grieving families. Additionally, issues with product quality, including discrepancies between ordered and delivered items, have been reported. Overall, while some customers appreciate the service, the company's practices surrounding obituaries and inconsistent product fulfillment have led to widespread dissatisfaction.

This summary is generated by AI, based on text from customer reviews

service
160
value
11
returns
2
quality
11
This company responds to reviews on average within 2 days

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7,937 reviews

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Florida
1 review
0 helpful votes
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Very easy to navigate the website and find the appropriate gift.

Date of experience: September 5, 2023
Canada
1 review
0 helpful votes
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Never received my order
October 3, 2023

I never received my order. I threw away my hard earned money for nothing.

Date of experience: September 3, 2023
Florida
1 review
0 helpful votes
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I never saw what was delivered so I'm unable to give any rating.

Echovita attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 2, 2023
New Jersey
1 review
0 helpful votes
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Not delivered on time
October 1, 2023

I ordered flowers for a relative who recently pass. Flowers were to be delivered to the funeral home at 1pm. However after numerous calls the flowers weren't delivered until late in the day. (5pm) our relative only had a one day showing. It was very embarrassing to see let the close family members know the flowers were running late.
Will not be ordering from here in the future.

Date of experience: September 1, 2023
Georgia
1 review
0 helpful votes
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I was a little skeptical just because the entire ordering process seemed too easy but I couldn't be happier with the results. Beautiful flowers delivered on-time. 5 Stars!

Date of experience: September 1, 2023
Wisconsin
1 review
0 helpful votes
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Nothing like pictures
October 1, 2023

Was very disappointed. Had probably less than half the flowers. Was supposed to be tall surly was not at all. Nothing taller in the middle. We measured it it was so sad. We felt like cheap fools. Will be complaining to the funeral home who had this posted link on their website along the obituary

Echovita attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 1, 2023
Maryland
1 review
0 helpful votes
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Fine
October 1, 2023

It didn't get there in time for the first viewing, but thankfully it was there in time for the second.

Date of experience: September 1, 2023
Texas
3 reviews
0 helpful votes
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Reaching out to a friend
September 1, 2023
Updated review

Relatively easy to use. Wide range of choices and convenient. The services were in a different city.

Date of experience: August 31, 2023

Relatively easy to use
August 18, 2023
Previous review

Relatively easy to use. Wide range of choices

Date of experience: August 17, 2023
Massachusetts
1 review
0 helpful votes
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Bra was too tight
August 31, 2023

Id buy again but prefer going to store buying online is my fault
Because it was online

Date of experience: August 31, 2023
Rhode Island
1 review
0 helpful votes
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Awesome service
August 31, 2023

Very easy and efficient great customer service and support

Date of experience: August 31, 2023
Indiana
1 review
0 helpful votes
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Lovely floral arrangement sent
August 31, 2023

Positive and efficient. Easy to use. Flower arrangement was very nice size.

Date of experience: August 31, 2023
North Carolina
1 review
0 helpful votes
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Smaller than pictured
September 30, 2023

I ordered the medium size of flowers but the finer home sent us a pic of it and it looked very small.

Echovita attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 31, 2023
Jordon L. — Echovita Rep
over a year old

Hi Sheila B.,
Please call Blooms Today directly at 1-800-522-8707, as stated in our refund policy on our website. They will be able to assist you with a partial refund or a re-delivery to a home address. They may request a photo. Thank you.

Illinois
1 review
0 helpful votes
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Communication went well
August 31, 2023

Everything worked out ok. But my type of flower were not available.

Date of experience: August 31, 2023
Hawaii
1 review
0 helpful votes
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Easy
August 31, 2023

Thank you for making it easy. We live very far away and you made everything so much easier.

Date of experience: August 30, 2023
Canada
1 review
0 helpful votes
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Thank you
September 29, 2023

Thank you...thank you thank you thank you thank you

Date of experience: August 30, 2023
Wisconsin
2 reviews
0 helpful votes
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Funeral flowers
August 30, 2023
Updated review

Fast and efficient.
Flowers seemed somewhat wilted

Date of experience: August 30, 2023

Fast and efficient
August 16, 2023
Previous review

Fast and efficient

Date of experience: August 16, 2023
Montana
1 review
0 helpful votes
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Not sure if the order actually arrived or not. Site indicated same day delivery but that did not happen.

Echovita attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 30, 2023
Pennsylvania
1 review
0 helpful votes
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Easy
September 28, 2023

In the shock of learning my good friend has passed away, it was easy to have flowers delivered with this service. No having to find a florist in the area etc. I found it a little pricey. Once I saw the arrangement at the funeral, I was disappointed that it was smaller than it appeared in the picture I selected on-line.

Echovita attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 29, 2023
Pennsylvania
1 review
0 helpful votes
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Great job
August 28, 2023

Very nice web site - beautiful flowers and delivered appropriately. Positive experience

Date of experience: August 28, 2023
Florida
1 review
0 helpful votes
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Best obit search ever!
August 28, 2023

I have had issues searching for obituaries for years, especially out of state. This was very easy to use and accurate in accessing obituaries.

Date of experience: August 27, 2023