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Echovita Reviews Summary
The company has garnered a mixed reputation, with notable strengths in the ease of ordering and timely delivery of floral arrangements, often praised for their quality and customer service responsiveness. However, significant concerns arise regarding unauthorized obituaries, which many customers find unethical and misleading, leading to confusion among grieving families. Additionally, issues with product quality, including discrepancies between ordered and delivered items, have been reported. Overall, while some customers appreciate the service, the company's practices surrounding obituaries and inconsistent product fulfillment have led to widespread dissatisfaction.
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I used the option to have Echovita deliver a flower selection to funeral services for a former classmate, but got a message they could not deliver to the zip code given. I tried an nearby alternative zip code to get flowers delivered so I could have them taken to the funeral, but was told the only alternative was a refund that I have received. The funeral home managed to find a flower service locally that would deliver and I used that instead. Sadly, Echovita is evidently not a widespread provider and I made a mistake trying to make arrangements with them.
Very upset flowers we ordered for friends funeral in Nova Scotia were never delivered.
Delivered on time. Was a gorgeous and fresh arrangement.
It was easy order flower arrangement and it was beautiful. Happy with it, thank you
Very satisfied with the Floral Arrangement and delivered as quoted.
The arrangement was beautiful. A family member wanted to know where I got it because she was very upset over hers. I gave her your name.
I ordered the flower stand to be delivered to the church for a funeral service. It was not delivered because I was in the church. I called the customer service before the funeral who placed me on hold and told me that the supervisor will contact me. No one contacted me. Very disappointed and unhappy with the service.
Thanks for an easy shopping experience. Your product selection was good and prices were very reasonable for the quality of your arrangements.
Delivery was timely and correct for the order. The flower arrangement we ordered was smaller than the picture made it look like. A bit disappointed when I saw them and disappointed in the value for the money..
They put the last name wrong on one of the group of names. I try to get in touch with them. They send me a email after they were sent to the funeral home.
Hi Nancy T.,
The name was spelled as it was provided by yourself. As stated on your order confirmation email, to modify your order, please call Blooms Today directly at 1-800-522-8707. If you had called Blooms Today directly, they would have been able to make the change for you in time for delivery. Thank you.
Easy to order but flowers were so tiny it was embarrassing. Especially for over $100. Use caution.
Hi David,
When ordering flowers from Echovita, we provide the dimensions of each arrangement under the photo of the arrangement after you select the one you want. When changing the size of the arrangement, the dimensions under the photo change as well. When customers claim the arrangement was smaller than expected, we ask that you call Blooms Today directly at 1-800-522-8707. We also notify you that Blooms Today might require a photo of the arrangement to support your claim. When you contacted us, we did not simply say "did you check the size?", we said we were sorry to hear that and asked you if the arrangement was smaller than the dimensions shown on our website, and if so, to call Blooms Today directly because they'll be able to assist you and that they may require a photo of the arrangement to support your claim. Thank you.
Quick and easy. Lot's of beautiful choice with different price points.
I was really concerned about placing my order so late, due to bad timing on my part, plus being the first time using this company. However, Echovita had delivered my order the next day, less than 24hrs from the time of purchase! It was very easy and straightforward to use the website, very reasonable prices as well as very reliable! I would definitely recommend to anyone and everyone!
Echovita made everything so easy - from wonderful selections and reasonable pricing making a choice was easy as was setting up the delivery.
Convenient, easy, professional. Easy 100% satisfied.
Nice flowers beautiful pictures.nice saying that I wrote
It was really easy to order. The arrangement also looked like the picture. I was happy with it.
Filling out the order online was easy. However, names of senders were omitted from message.
The receipt showed the message and "The Names To Appear on Card" correctly.
However, those names DID NOT appear on the card. Therefore the recipient had no idea who the flowers were from. The recipient/funeral home needed to contact sender for information. Totally uncalled for, especially for a funeral.
Very disappointing.
Really good nice setup.The arraignment very stunning with white and blue coloration scheme.
Clear instructions, but not warned that snapdragons might be substituted for the gladioli which symbolize strength of character, faithfulness, integrity & remembrance. Very disappointing substitution & when glads are in-season in the Janesville area. Otherwise as expected in shape and color.
It would have been helpful if there were an option for adding a few more flowers to make it fuller, especially since the height was disappointing with the drooped- over snapdragons compared to how tall, full pink double snapdragons would have appeared.
It was straight forward with clear instructions.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Norman C,
We're sorry for the experience you had. I checked the email address on file for this order and you never contacted us directly, so you probably spoke to our floral partner Blooms Today. When flowers are not delivered or delivered late, it is the fault of the local florist assigned to prepare and deliver the order. It is the local florist who is on the front end, as they are the ones who receive the order at their shop, they prepare the arrangement, and they have their own driver who is to deliver the arrangement by the time of delivery provided to them by the customer. If the local florist comes across an issue hindering them from delivering the order on time, they are supposed to inform Blooms Today, who then informs the customer. If the issue is a last minute issue, then nothing can be done in that case, however, if it is an issue that is found more than 24 hours in advance of the date and time of delivery, Blooms Today will attempt to find another local florist in the area able to take the order before contacting the customer. Thank you.