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Echovita Reviews Summary
The company has garnered a mixed reputation, with notable strengths in the ease of ordering and timely delivery of floral arrangements, often praised for their quality and customer service responsiveness. However, significant concerns arise regarding unauthorized obituaries, which many customers find unethical and misleading, leading to confusion among grieving families. Additionally, issues with product quality, including discrepancies between ordered and delivered items, have been reported. Overall, while some customers appreciate the service, the company's practices surrounding obituaries and inconsistent product fulfillment have led to widespread dissatisfaction.
This summary is generated by AI, based on text from customer reviews
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Thank you for doing an excellent job. I live in Oregon and not able to go to the funeral but my sister sent pictures. Everything was done perfectly and respectfully. Thank you very much
I was not able to attend my sister Mary's funeral but I did get photos. The flowers were perfect, signed by all her siblings. Perfect Thank you
The bereavement container looks beautiful to honor our family member.
All steps from picking out arrangement to delivery was made easy and secure.
Bought with confidence. Would highly recommended.
Ordering the flowers was quick and easy. I sent them from my whole family, but then I was able to attend, in person. Even though I received the email that my flowers had been delivered to the viewing, I did not see them at the service. Then, afterwards, at the luncheon, I saw the flowers that looked what I had ordered being given to the family of the deceased. I was surprised and disappointed that it did not appear that these were really delivered as advertised.
I ordered the flowers from the funeral home and paid the bill. Then you billed me and took another 7.00 from my account for some international fee. I was never told about this and I feel it was just another way to scam people out of another few bucks. I really didnt think it was fair.l
The funeral was in Canada and I am in the United States. I wanted something very special as it was my dear bothers funeral. The Echovita's site had many choices. I chose the heart wreath. I watched the service via u tube and there was the wreath on the alter. It was magnificent! The flowers all white and the heart shape expressed my love and those of my family. The experience was so easy and turned out so well. I would use this service again. Gets an A+ from me.
You where good enought to advise me that you could not deliver the flowers I order for a dear friends funeral. I do appricate the call to advise me. So yes I would order from you again when needed.
Virginia L Kennedy
Very helpful with me placing flowers and the forever candle burning for the loss of my girlfriends grandsons death. She really likes the forever candle burning
It is a good project to plant trees in National forests, many people have planted trees in forests in the past. More publicity and bring the project to other venues, you probably do that. Good concept, thank you.
The ordering process was easy, but i felt they were expensive for what was received.
Two separate funerals. It was very easy to order on the site. The flowers were delivered on time and I received many thanks from the families who said the flowers were gorgeous and very much appreciated! Thank you for your help to me. Absolutely wonderful site.
Sales person was very polite and helpful. I will return for future plant needs.
We sent an expensive arrangement and were disappointed to see the flowers in person. They looked cheap and not full.
Flowers never received - so sad, my best friend in the whole world never received. Called and I'm supposed to be refunded but. I thing like having the flowers.
Hi Monique,
We're very sorry to hear your order wasn't delivered in time for today's service. We have processed a refund for your order. Please allow 5-7 business days for the refund to be returned to you. Thank you.
Easy use for a non-techy.
Feeling confident that the order will be fulfilled in a timely manner and be a comfort to the family
Thank you for your excellent service with the arrangement for the service
WAS VERY DISAPPOINTED THAT MY ORDER WAS NOT PROCESSED AND SENT TO FUNERAL. MY MONEY WAS REFUNDED. IF I HAD BEEN NOTIFIED I WOULD HAVE ORDERED SOMEWHERE ELSE.
Would like to have asked for some blue flowers to be added but could not see a choice. To be honest there were not very many other flowers, definitely they were not what I ordered, the arrangement I felt was mine the card must have got lost. They were coloured flowers and not very many. Again it was not the time and place e to question it. Thank you.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jenna S.,
If you are not satisfied with the flowers that were prepared and delivered by the local florist, please call Blooms Today directly at 1-800-522-8707, as stated on our website. There is a 100% satisfaction guarantee or your money back. They may ask for a photo of the arrangement delivered.