Desiree was AMAZING! It was a real pleasure dealing with her as she was accurate, fast, professional, friendly and had extensive product knowledge.
Daejonna D provider quick and great customer service! And the products are always great quality for a great price!
I love shopping at ebonyline the prices are great. I always purchase Neesha Lace front wigs. The quality is always great.
Thank you so much for your great and fast response daejonna thank you for answering my question and helping me understand
Paize,
Thank you for leaving positive feedback for our rep Daejonna, we are very glad she could assist you.
Ebonyline customer service is always great, and customer rep Michelle is very helpful. Thank you for your great service, and affordable prices!
Ebony on line is the best, the quality, the length, the texture the stying of the wigs is perfect, plus reasonable prices.
I love ordering from ebonyline. Every time I order items from I love everything. I promise you no matter what you order you love it!
Tameca,
Thank you for taking the time to share your positive feedback! It means everything to us!
Thanks Hector and Ebonyline! I love shopping here. Great selection and excellent customer service.
*******@gmail.com
Ebony,
We are glad our customer representative Hector was able to assit you. We hope to hear from you soon!
Mjchelle answered my questions quick and easily. She is very appreciated, thank y'all! It took no time for a response back.
Thank you Malia, we appreciate your positive rating.
Ebonyline never disappoints. Desiree always provide the best in customer service which keeps me coming back!
Ms Larissa was amazing w assisting me love ebonyline been shopping for years all their wigs are great quality
I've bought Vanessa Cali from Ebonyline for years. Love them! They deliver fast and the prices are absolutely great.
Daejonna d was excellent, quick response to my questions and very helpful. Appreciated the time she took!
Hello,
We are very glad to hear our rep Daejonna gave great service! Thank you for taking the time to leave us a positive review.
Very heldfull customers services I didn't make a mistake in Desiree held to fix it immediately thank
Emailed the company regarding shipment. Deajonna was very helpful. She responded to me email within an hour
Alicia,
We are glad Daejonna was able to assist you and we appreciate the positive feedback.
Dae Jonna was a great provider for quick customer service. Thank you ebonyline! She answered my question effectively
Jam
We are glad Dae was able to answer all your question we hope to hear back from you soon!
This company is the worst after getting in contact with their affiliate company Nadula someone from ebonyline finally hit me back i guess the 9 emails i sent wasnt a good enough excuse to write me a email back when ebonyline finally did write back they had to the nerve to tell me to get my points from all my purchases i must be logged in I AM ALWAYS LOGGED IN WHEN I MAKE A PURCHASE! So this is a scam company promising you get points and rewards and you dont recieve any i been writing to ebonyline anout this matter since the end of 2018! So it took almost 2 years to get a response they ignored me because they know they dont have a rewards system thats just a gimmick to get people to buy their products its not right how they treat their customers like our money dont matter it should because it does i just want my points and the rewards i earned so now after i get my purchase i wont be shopping here again and i will go on every rip off or scam site to report this lack of responses please whoever u are dont buy from here they are frauds they dont pick up phone dont email you back u gets nothing from them but they behind to kiss u been warned!
Hello,
Like we mentioned on your reviews from several other sites, we apologize for the inconvenience.
However, we confirmed that and let you know that you been receiving points from us and even used them on your orders.
If there are some other questions or concerns please let us know via customer service email, since we do not operate phone call.
DAEJONNA helped change my order with kindness and patience. Excellent customer service care. I will be purchasing more products!
Feleicia,
We're glad our customer representative Dae was able to assist you and we hope to hear from you soon.
Thank you valauble customer!
Overview
EbonyOnline has a rating of 4.1 stars from 828 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EbonyOnline most frequently mention customer service, beauty supply and timely manner. EbonyOnline ranks 4th among Hair Extensions sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Nina,
We appreacite you taking the time out of your day to write us a positive review. We hope to hear from you soon!