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EaseMyTrip

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India
1 review
0 helpful votes
Follow Pooja s.
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My refund query was addressed and resolved by their escalations team within 3 days. Quite satisfied with the services provided.

Date of experience: May 24, 2019
EaseMyTrip E. EaseMyTrip Rep
over a year old

Dear Pooja,
Thank you for showing your trust in us. We are happy to hear that you liked our services. Keep travelling with EaseMyTrip.

India
1 review
0 helpful votes
Follow Madhvi L.
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This site doesn't charge any convenience fee also their social media is quite supportive and always suggests me hest coupon codes for my bookings.

Date of experience: May 24, 2019
EaseMyTrip E. EaseMyTrip Rep
over a year old

Dear Mam,
We are pleased to know that you liked our services. Thanks for booking with us.

India
1 review
0 helpful votes
Follow Palaniappan R.
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Good service
December 30, 2020

Good service, easy refunds even during covid19, better discounts than other sites for flight bookings...

Date of experience: December 30, 2020
India
1 review
0 helpful votes
Follow Asim R.
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Good services.
January 26, 2021

Excellent service.
I got full refunded amount after cancellation of my flight in Lockdown period.
App is user friendly.

Date of experience: January 25, 2021
India
1 review
0 helpful votes
Follow Naresh B.
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Happy with overall service... My flight ticket was cancelled and they helped me in getting fulll refund

Date of experience: December 7, 2020
India
1 review
0 helpful votes
Follow Saurav S.
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No conveinience fee
December 4, 2020

Very good fares are available in easemytrip excellent services i got from there prople are nice so overall good appto use

Date of experience: December 3, 2020
India
1 review
0 helpful votes
Follow Angel A.
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Refund
December 20, 2020

Thanks to simran mam who gave me the correct information about my refunded ticket... My tickets was cancelled due to covid19.

Date of experience: December 19, 2020
India
1 review
0 helpful votes
Follow bhavya k.
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Best booking service
December 29, 2020

It was good experience with this app, very smooth, more easy to navigate, and easily refunded my booking amount due to cancellation in COVID-19 pandemic lockdown, had a great experience with this app

Date of experience: December 29, 2020
India
1 review
0 helpful votes
Follow Manoranjan T.
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Good experience
December 3, 2020

I booked a ticket throught emt but the flight was cancelled by airline. EMT was very helpful and helped in getting full refund very efficiently

Date of experience: December 3, 2020
India
1 review
0 helpful votes
Follow Sharon A.
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Badapp for booking will loot ur money either flight is cancelld by co. Or by u. Callcentre not workg

Date of experience: July 2, 2020
India
1 review
0 helpful votes
Follow Rajender R.
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Wonderful app
December 4, 2020

I used to struggle a lot whenever I have to book flights or hotels on cheap fares
But then I found easemytrip.

Date of experience: December 4, 2020
India
1 review
0 helpful votes
Follow Arihant C.
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They refunded the amt directly to the bank no other app give such services this is a much helpful app great everyone shld do download this app

Date of experience: December 26, 2020
India
1 review
0 helpful votes
Follow Suresh S.
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Good
December 12, 2020

Good service by emt booking for flights easy and fast. Please use it for your futur booking. Happy travelling

Date of experience: December 12, 2020
India
1 review
0 helpful votes
Follow Santosh K.
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Good service
December 28, 2020

Good service by easemytrip I always book ticket from easemytrip I suggest you to try easemytrip
Good job.

Date of experience: December 28, 2020
India
1 review
0 helpful votes
Follow Vachan H.
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Refund due to COVID
December 22, 2020

Ease my trip refunded my canceled flight amount pleasant experience to book flights using EaseMyTrip

Date of experience: December 22, 2020
India
1 review
0 helpful votes
Follow Sagar J.
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Good services
December 23, 2020

Good customer services and I got complete refund in time of covid-19 lockdown. I would prefer to use it again and again.

Date of experience: December 23, 2020
EaseMyTrip E. EaseMyTrip Rep
over a year old

Thank you for your positive response.

India
1 review
0 helpful votes
Follow Ghulam M.
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BIGGEST CHEATERS
January 28, 2023

First of all i want to give less than one start but no option for that. Now I am sharing my experience.I booked one ticket on Nov 14 2022 for me, my wife and my infant kid scheduled to travel on Dec 08 2022. But due to some reasons,i was not allowed to travel with my family and I splitted my air ticket into two( me n infant and 2nd for wife and i called airline( indigo) to add infant with wife's ticket and for cancellation of my ticket and they did it in only few minutes. Now indigo airline refunded 7997 INR to Easemy trip and when i contacted them latter on Jan 20 2023 for transfer of my refund money, they said they will do it and then i recieved only 4493 INR from them(easemytrip.) on Jan 23 2023.Afterwards i sent email to *******@easemytrip and they replied that 5943 INR is airline panalty and 500 convenience fee which totally does not match seeing airline refunded 7997 inr to easemytrip. Then I followed same email and sent to ceo Mr Nishant Pitti, but no response till now. This is robbery of poor middle class man's money, and i want to warn easemy trip team via this message that i have almost 1800 relatives, friends and students among whom about 800 travel now and then and have used many times easemytrip services and i will ask and request all these 800 persons to write here a one start review if my money is not given back. Besides i have some one dozen journalist friends including some renowned ones I will ask them too to file a story on this cheating. I will wait your call or email with proper justification why my money is grabbed and if it is my right, i need it aasp.thanks
Booking id#EMT*******

Date of experience: January 27, 2023
Texas
1 review
0 helpful votes
Follow Anu R.
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We have booked a round trip flight HYD-DFW-HYD through easemytrip Booking id EMT******* with PNR-0DM3 XD in October. Everything was confirmed after the booking. But when we checked for the itinary in airlines website, one of the connecting flight is missing from itinary. When checked with easemytrip they said that the flight from DEL-JFK is cancelled by the airlines(which is a lie). We contacted the airlines and they confirmed that the flight is not canceled but travel agent tried to do changes to booking on Dec 6th which made this particular flight booking status to unconfirmed. This information has been passed on to easemytrip and requested them to adjust the flights as they tried to mess up the reservation (without communicating to us). Easemytrip representative replied "to contact the airlines". I mean SERIOUSLY, you are the one who takes money to book the flight, you try to mess up the confirmed booking and dont even inform that the booking is not confirmed and ask us to contact the airlines? What is airlines going to do for the mess you created with the booking? I really wonder how this company is still surviving irrespective of such bad reviews. They have a whatsapp number in the website, which they are never going to answer. Replied to our emails few days after the continuous follow ups. Even if you guys are going to refund me the whole amount, what is the point in booking the flight in advance. Worst company ever, a way of stealing the money. I am going to make sure that none of my friends/family is going to book through this worst site. I am going to make sure to depromote this company.

Date of experience: January 1, 2022
EaseMyTrip E. EaseMyTrip Rep
over a year old

Dear Sir/Ma'am,
It is never our intention to cause you any inconvenience. Moreover we would like to inform you that we have already forward your request for refund to the airline and any modification, cancellation and refund of the airline tickets shall be strictly as per the policy of the concerned airlines and we deny all liability in connection thereof. For further clarification you may contact us on our whatsapp escalation number 9355030325.

India
1 review
0 helpful votes
Follow Ajit k.
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Nice
December 25, 2020

Good service. Got my refund of canceled booking on time during lockdown. Good customer service as well

Date of experience: December 24, 2020
India
1 review
0 helpful votes
Follow Baba N.
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Good experience
December 30, 2020

Good experience and refunded my money when flights got canceled due to covid. Always book my flights from this site and got great discounts

Date of experience: December 29, 2020

Overview

EaseMyTrip has a rating of 2.4 stars from 562 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with EaseMyTrip most frequently mention customer care, flight ticket and extra money. EaseMyTrip ranks 25th among Travel Search Engine sites.

service
155
value
153
shipping
122
returns
129
quality
140
This company responds to reviews on average within 2 days