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DXL Reviews Summary

The company has established a strong reputation for providing comfortable and affordable clothing options for larger individuals, with many customers praising the quality and fit of their products. Fast shipping and significant sales further enhance customer satisfaction, indicating a reliable service. However, some concerns have been raised regarding product consistency, particularly with defects in certain items, which suggests a need for improved quality control. Overall, while the company excels in meeting the needs of its target demographic, addressing product quality issues could further enhance its customer service approach and reputation.

This summary is generated by AI, based on text from customer reviews

service
1
value
1
shipping
1
returns
1
quality
1
California
11 reviews
4 helpful votes
Follow AnneMarie F.
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My first shipment of masks was great The second set was defective. Poorly sewn. Did not sit on my face correctly. One of them the nose wire was falling out.

Date of experience: July 17, 2023
Illinois
3 reviews
6 helpful votes
Follow Gary G.
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I'm a big guy (54" waist) and it's hard to find clothing that is true to size, comfortable and at an affordable price. I tried DXL and ordered 2 pair of their Harbor Bay Continuous Comfort Denim Shorts. I received the order in 2 days (free shipping). I got to say, these might be the most comfortable jean shorts I've ever worn.
Great value, fast shipping and everything for the big guys from pants/shorts, shirts, shoes, suits and everything in between. I will definitely shop here again.

Date of experience: June 24, 2020
Alabama
11 reviews
9 helpful votes
Follow Beau B.
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I am a bigger guy and it's hard to find clothes on a budget. But DXL has had amazing sales recently. I saved what came to 70% on the last sale they had. Was very impressed.

Date of experience: April 5, 2020