DMV

I am a 75 year old caregiver... I took my 90 year old lady that I care for to get her handicap plaque... after sitting there for 45 minutes with an appointment we got caller back by a gentleman named Jose! I have never been talked to so rudely in my life... he keep insisting the name of the vehicle my lady was driving! I told him she hasnt drove in years... then he ask me why she needed the handicap plaque... this guy was new and even said he had never issued a plaque before... so why was he so rude to me? I had all the paper work that was needed... he couldn't even do a change of address for me. So I got nothing accomplished... he plainly told me he had other people to see... he did not give me 5 minutes of his time...

I went on line to pay my husbands truck registration. I went to DMV.com and the site is very well put together I thought I was paying the DMV. I was not given a receipt after what I thought was a payment made and realized by looking at this site and others it was a scam. I cancelled my credit card within 30mins and the company took $3.99 out of the account. It caused me great upset as this outfit took money out of my account without any authorization. Make sure you go to the official website to pay online www.dmv.ca.gov.

Just received registration and license after 4 months. This is beyond ridiculous even with Covid excuses in today's world. I personally a few months ago surrendered my plates. Was told wait for receipt in mail. After 4 weeks I add an appointment to find out where and why it's taking so long. That meant I had to continue paying for two vehicles on my insurance. I had obtained coverage on the said vehicle that I surrendered the plates on. Went 3 more times to the DMV to be told they must have been put in the wrong bin. The one to be destroyed. Had to file a police report stating they were stolen. The next day had to go back and get the receipt. Then went to clarify al this with ins. Comp. This is unacceptable and wrong. Why aren't the workers at DVM doing their job? What's wrong with all this? Something major, that's for sure. Totally disgusted!

If you are from other country don't go for driving test in Henderson. The women there are the most mean and not helpful people. This people there knows now to make people miserable and they definitely intimidate a lots of costumers. Stand by for driving test is hell... You will pass the test only if they fill like it, other than that you will go back and $11 will be charge many times. Do not lose your time specially if you are from other country, no way to pass and you can stay there for 8 hours still not going to be call and when your number is about to be call they will inform you at 415 pm that no more stand by will be examined. Power under DMV head. Go to Sahara or Decatur location. All my family pass with no problem and definitely better costumer service.

Today I visited 201 W Arrowood for my drivers licens renewal for me and my son. They skipped our turn and called next number. Then I request and second time after a 10 number wait(almost 1hrs waiting because they continued to skip our turn) finally they announce my number but never announce my son number. I din't get my license because of additional document request. Neither my son, because they keep saying that your son number called but he never attended, we were seating next to Monitor watching for our turn, but front desk person keep telling same thing.We are returned home without Driver License renewed. Now I have to wait for another 2 month for my turn. Very Frustrating for both of us after spending 3 hrs.

Not only do they charge $25 for a report that arrives 3 hours later... you can get the same exact report immediately from the CA DMV website instantaneously for only $2! Way easier on the ACTUAL California DMV website... and waaaay cheaper.

TO make matters worse, they sell your information to lists so you start getting email offers for unsolicited services. STAY AWAY FROM DMV.com

All I want to do is to update my old address to my address for my drivers license. Since DMV is making this action impossible its as worse as making an appointment to wait in line which is even far worse. It's as if DMV for New York is way back in time, and does not need any services from anyone. I think that the DMV can do better, maybe hire better professionals. I cannot even sign in because DMV would not accept temporary password as an old password and let me create any new password. DMV website does not even allow me to proceed when prompted to create and answer new questions without saying the URL has expired. I am very dissatisfied with this service and I think that the whole DMV team are lazy to keep up with New York as a whole, they only care about money rather than service. Have a good night!

I purchased a car from VW and was undergoing a title transfer. Paid VW and waited for the title to arrive. It took them months to attend to it on their end and to send me the title. When transferring the title online, the DMV imposed a few penalties equaling about $200 for lateness. Since the delay was no fault of mine, I sent them a request for waiver of the penalties, as that was supposed to be a valid request anyways, and I thought, if not for this circumstance, then when? I sent the transfer of title which has a couple of dates signed by VW reps clearly indicating that they slacked this off for months. The DMV sent me back the same paperwork I sent them, asking for more money and asking to resend the same paperwork. Why did they have to resend paperwork for me to pay postage once again and resend is beyond me! Nothing mentioned about whether they are denied my request, just another statement with late fees. So I sent them emails. As expected, their email correspondence is as crappy as their service on all forums. By the time I got an idiot to correspond to me, the verdict was basically "we don't accept. You were supposed to know that you could've paid for it with the DMV even before the dealership transferred the title" Really, moron? If I don't know how far VW has been getting on this, how am I supposed to make arrangements and know what to do.

DMV needs to learn common sense and know how to act human.

I understand the complications of the dmv process and because of COVID. But people are confused. They need to put out signs, let people know before they wait in line for 3-4 hours. We dont know if they are done taking tickets for the day when DMV normally closes at 4. Today i was in like for about 20 min until a guy said he was the last person they were taking today. If he didnt say anything we woild of been in line for a very long time. Wasting my time. I thank all the staff for doing what they are doing im not saying they are failing. They just exspect everyone to know what to do and where to go. I also dont see that many employees outside. And last time i was at DMV there were a bunch of ladys outside gossiping. Put signs up, more employees,. Something.

Rude customer service: I was recently at the DMV in Trenton New Jersey… I was a palled by the behavior of the staff and the rudeness to the customers not to mention the elderly. I understand these are hard times but we are just trying to obey the law and do what is right as consumers. I to work with the public and I would never scream at them the way the staff screams at customers. Any services that can be done online or by mail would be greatly appreciated rather Than spending four hours in such a negative behavior atmosphere. And I understand that the workers might be frustrated however there is no excuse to holler and be short with people. There is absolutely no compassion for helping anyone who has a question. I watched an 85-year-old man with a flip phone be told by a staff member sorry you have to make an appointment online. Does anyone maybe consider that he does not have the ability to do so? I hope the higher ups can find a way to make positive changes with the DMV services. And I hope I never have to go back.

DO NOT BUY ANYTHING FROM DVM.com! I bought the drivers ed course and the practice tests and some other stuff but when I got to the end of the purchase it said "Start courses Now!" so I clicked on it and it took me back to the home page... and when I tried to long back in it would not let me... it said I wasn't registered. I wasted $60... wow.

DO NOT GET TRICKED INTO USING THIS SITE. I entered DMV into my search engine and this came up. Assuming I had CA DMV I went to the site and entered all my information. Boy did I get taken. I am so mad at myself for getting tricked like this. I am usually very cautious online. Fortunately I was able to get a hold of them right away and cancel. They are NOT paying your registration. You are buying some hokey manual that is supposed to help you go to dmv. I cant believe that sites like this are allowed to continue when they are clearly scamming people. Please dont use.