business logo of Agape Diamonds

Agape Diamonds

Overview

Agape Diamonds has a rating of 4.3 stars from 1,348 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Agape Diamonds most frequently mention customer service, great experience and engagement ring. Agape Diamonds ranks 106th among Diamond sites.

This company does not typically respond to reviews

Instant Feedback

6,470 reviews
How would you rate Agape Diamonds?
grey star
grey star
grey star
grey star
grey star
California
1 review
0 helpful votes
Follow G R.
Unfollow G R.
Send Message
Share Review
Report Review

Great!
September 24, 2024

Overall good experience would recommend and I definitely would purchase from them again.

Date of experience: September 14, 2024
Ohio
2 reviews
0 helpful votes
Follow Kathleen P.
Unfollow Kathleen P.
Send Message
Share Review
Report Review

I wish I had known before purchasing…..
April 7, 2023
Updated review

I kept reading the descriptions as lab grown diamonds, but after purchasing & obtaining the earrings I found out that they would not pass a appraisal.

Date of experience: March 8, 2023

Outstanding
February 16, 2023
Previous review

Need to wait till I get earrings but thus far I am impressed.

Date of experience: February 15, 2023
Oregon
1 review
0 helpful votes
Follow Ido G.
Unfollow Ido G.
Send Message
Share Review
Report Review

It was everything they promised and more...
June 2, 2023

The diamond we purchased was perfect. Agape worked with me and my husband for a couple of months to ensure it was exactly what we wanted. We were able to get the size, cut and clarity we wanted. Our original color desire was nothing lower than 'F'. However, we weren't able to find the size, cut, clarity and a F color or better within our budget. About a month after working with Agape, they called me and said they had the exact stone I was looking with one exception. The stone color was categorized as a 'G'. I initially said, I didn't want it because it would be too yellow. After speaking with the jeweler, he convinced me to get the stone, see it in-person and if I didn't like it, I could send it back and I wouldn't have to pay a dime. I finally agreed and I am so very happy that I did! It is a beautiful stone, and in the setting, I put it in, you only see the yellow under a magnifier.

Date of experience: June 2, 2023
New York
1 review
0 helpful votes
Follow Shaun J.
Unfollow Shaun J.
Send Message
Share Review
Report Review

Very satisfied customer
April 5, 2024

The entire experience was easy from the purchase to the delivery. You cannot go wrong with this company especially the quality of diamonds offered for tremendous prices.

Date of experience: March 26, 2024
New York
1 review
0 helpful votes
Follow Justin S.
Unfollow Justin S.
Send Message
Share Review
Report Review

Delivery
June 1, 2023

I absolutely love the products and so does my Wife. However extremely upset that a signature is required for delivery. This causes some issues when both people work. I believe your company should Offer a signature waiver. Then your company would still be protected should anything happen. But it would add convenience for your customers

Date of experience: May 2, 2023
New Jersey
1 review
2 helpful votes
Follow Donna A.
Unfollow Donna A.
Send Message
Share Review
Report Review

Paid extra fee for 18" chain with pendant "diamond". Received the necklace after two weeks of the charge on my card. What they sent was a 16" chain NOT an 18" chain. They would not correct the order because I removed the tags…then accused me of being dishonest after they believed me about tag removal. Corporate "policy" would not "allow" them to send the correct necklace length without proof of the incorrect size chain. I didn't lie about anything, they gladly took my funds for a two week period prior to them even sending out my necklace, only to learn it was the NOT what I paid for. I will NEVER EVER be scammed by these corporate bullies again. Buyer beware!

Date of experience: October 11, 2022
Florida
1 review
0 helpful votes
Follow David Q.
Unfollow David Q.
Send Message
Share Review
Report Review

Flaw on synthetic diamond
March 30, 2023

I purchased a diamond necklace 'on sale'. I didn't see any disclaimer(s) stating sale items could be damaged. The stone was sparkling and 'white'. However, there was a groove of sorts on the face of the emerald cut diamond. Customer service was happy to send me a label for return ans I did receive a new or repaired face. Note: I ordered and paid for 2" more length chain. Their remedy was to add two one lengths to the original, I felt that was pretty 'cheap'.

Date of experience: February 27, 2023
District of Columbia
1 review
16 helpful votes
Follow Jamie K.
Unfollow Jamie K.
Send Message
Share Review
Report Review

Class 2020!
July 9, 2020

My grandson turned me on to Agape Diamonds because he'd used the same jewelry website when he was buying a gift for his girlfriend, and I'll have to admit, I was a little worried about buying something like a diamond online. Their lab-created diamonds were stunning, for sure. But what really floored me was how affordable they were and the exceptional service I received.

Date of experience: July 8, 2020
Florida
1 review
0 helpful votes
Follow Mike F.
Unfollow Mike F.
Send Message
Share Review
Report Review

Excellent
January 11, 2023

Looking forward to purchasing again from you guys the ring was exactly what I was expecting. Beautiful quality, beautiful this song on time excellent pricing.

Date of experience: January 11, 2023
Tennessee
1 review
0 helpful votes
Follow JEFFERY Z.
Unfollow JEFFERY Z.
Send Message
Share Review
Report Review

Lesson and Thank You
January 2, 2023

When ordering Diamonds or other Gem Stones, things have changed. When I called Agape, the customer service Julia was very clear and knowledgeable. My wife was very pleased and that outrank any concerns that I may gave had.

Very easy to work with Agape. For the novice, may I suggest explaining the multiple levels of stones, specifically diamonds. It would be for an easier process. Thank you again

Date of experience: January 2, 2023
California
1 review
2 helpful votes
Follow John T.
Unfollow John T.
Send Message
Share Review
Report Review

I bought a nice wedding and in less than 2 months the 2 carat diamond fell out. Rather than make it right "Jay" who claimed to be the owner, blamed me for their crappy work. They didn't even Notch the post to hold the diamond in. A wedding ring should last a lifetime. They don't honor their warranty, avoid these a- holes like the plague they are. Totally unenethical company.

Date of experience: November 24, 2023
Alabama
1 review
0 helpful votes
Follow Debra J.
Unfollow Debra J.
Send Message
Share Review
Report Review

Stole my money
October 6, 2023

Return policy is not true regarding 30 money refund I purchased a ring and took tag off to try on and now they say my 750.00 is not refundable. Never use them or trust them

Date of experience: September 6, 2023
California
1 review
0 helpful votes
Follow EVDOXIA A.
Unfollow EVDOXIA A.
Send Message
Share Review
Report Review

NOT AS PICTURED
April 5, 2023

I received my ring and it is blown up so much on the site that it makes you think that the ring band is thicker and the accent diamonds are bigger that they are when you receive the ring, My band is thinner than I expected it to be, it's more on the delicate side, I'd be afraid to wear it as I would fear that it would bend easy

Date of experience: March 5, 2023
Colorado
1 review
5 helpful votes
Follow Never A.
Unfollow Never A.
Send Message
Share Review
Report Review

What company gives a warranty then Denies the right to repair unless something isn't right. It took me over 90 days to get someone on the phone. My product was damaged and the GM was full of excuses... dont trust their product

Date of experience: March 21, 2022
North Carolina
1 review
0 helpful votes
Follow Keith U.
Unfollow Keith U.
Send Message
Share Review
Report Review

The look on my wife's face said it all!
August 6, 2022

I was most excited to see the look on my wife's face. I wanted to buy her something she's never had before. She didn't disappoint. When she first saw it, she just sat and stared at it. Yesterday, more of the same.

Date of experience: August 6, 2022
Kentucky
1 review
0 helpful votes
Follow Jeremy C.
Unfollow Jeremy C.
Send Message
Share Review
Report Review

Quick shipping and as described
September 24, 2024

Will buy again from them. Great assortment and beautiful rings.

Date of experience: September 13, 2024
Indiana
1 review
0 helpful votes
Follow Jason Q.
Unfollow Jason Q.
Send Message
Share Review
Report Review

Man o' man...
December 12, 2022

Wifey opened up them earrings and was like... oh ok. Then she was shocked when I got on one knee to present her with her new ring... you talking about AMAZED and SHOCKED! She said that's big...! Went to my parents house and my sister noticed immediately! Thank you Agape Diamonds!

Date of experience: December 12, 2022
Maryland
2 reviews
0 helpful votes
Follow Anthony D.
Unfollow Anthony D.
Send Message
Share Review
Report Review

Stunning!
October 3, 2022

From the gift box to the stone, this is a great purchase. BAll the other offerings were a cluster of tiny stones. This is one big sparkling gem. Super impressive! I am very pleased with the ease of ordering and prompt shipping. Customer for life!

Date of experience: October 3, 2022
New Mexico
1 review
0 helpful votes
Follow Jesus K.
Unfollow Jesus K.
Send Message
Share Review
Report Review

Ring
March 28, 2023

I'm happy the metal is 14 white gold. Last ring couldn't have it sized so I bought this one. Over all wife is happy and that's good enough for me. Thank you

Date of experience: March 28, 2023
Georgia
1 review
2 helpful votes
Follow Lorena R.
Unfollow Lorena R.
Send Message
Share Review
Report Review

Very much like
July 27, 2022
Updated review

It quite hesitating on my side to order in as much expensive items online, a bit nervous but I take a chance though. Thank GOD for His wisdom and guidance. The LORD's favor in this this first time jewelry buying online. Everything work well on my side.

Date of experience: July 26, 2022

Looks great
July 11, 2022
Previous review

Would like

Date of experience: July 10, 2022