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Agape Diamonds

Overview

Agape Diamonds has a rating of 4.3 stars from 1,348 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Agape Diamonds most frequently mention customer service, great experience and engagement ring. Agape Diamonds ranks 106th among Diamond sites.

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6,470 reviews
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Georgia
1 review
0 helpful votes
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Customer Service Made the Sale
July 7, 2022

When I called customer service to ask for help picking out bands to match my engagement ring purchased at AD, I told them my idea of what I wanted which wasn't the suggested bands for my ring. The Rep put me on hold, she went to the showroom and placed the bands on her finger with my style ring and came back saying WOW it looked amazing and matched up very well with the ring. When both customer service and product match in quality it says a lot about Agape Diamonds. Highly recommend them if you are seeking both for that special someone! AD made me feel like a special someone, that's for sure!

Date of experience: July 7, 2022
Texas
2 reviews
0 helpful votes
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Poor delivery service
January 22, 2023

The postal service delivery was not satisfactory. The package required a signature. When coming to my house I watched the postal delivery person out the window fill out a small form and place it in my mailbox. They made no effort to get out of their vehicle and knock on the door to fulfill delivery. This forced me to track the package down days later at the post office so I could sign for it.

Date of experience: December 23, 2022
Texas
1 review
0 helpful votes
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Beautiful Diamonds
February 23, 2023

I was a little skeptical buying diamonds off the internet. These earrings were absolutely beautiful and the price is just unbelievable for what I got. I recommend to anyone.

Date of experience: February 23, 2023
Washington
1 review
0 helpful votes
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1st Times A Charm.
March 28, 2023

This is my first time purchasing an Agape Diamond, but it definitely won't be the last. I'm am super impressed by the clarity and similarities to an earth diamond.

Date of experience: March 28, 2023
Arizona
1 review
0 helpful votes
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Nice Product, Good Price
May 24, 2023

My wife recently lost a stud earring and needed a replacement. This pair was an upgrade in size; each one has a cut that sparkles and fits just right.

Date of experience: May 24, 2023
Colorado
2 reviews
0 helpful votes
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Engagement ring
January 3, 2023

The sales person was excellent (Jackie)…very helpful and supportive. Delivery took longer than expected…in part due to the Holidays, would have liked to have a more clear communication on expected delivery. FedEx also was very difficult. Promised by noon deliver and at 12:30…they changed delivery by end of day. We did t know what this meant and could not get any help. We had to stay at home waiting on the ring. It was delivered around 2pm. It all worked out and we are happy with the product. Thank you.

Date of experience: January 3, 2023
Pennsylvania
1 review
1 helpful vote
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Utterly spectacular
June 10, 2022

My wife fell in love with the rings we purchased. She was torn between lab created and Agape diamonds. We are totally satisfied with our purchase, so beautiful, so sparkling, utterly spectacular... and a pair of diamonds earrings... Thank you... will do business again... LJD

Date of experience: June 10, 2022
Texas
1 review
0 helpful votes
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Absolutely gorgeous
July 7, 2022

All the time I refer friends and family to Agape. My wedding set is going strong and absolutely gorgeous 6 years now. Everyone compliments me on my ring when I'm out and about. Just purchased earrings and pendant that match my wedding set. Agape Diamonds Never disappoints!

Date of experience: July 7, 2022
Indiana
1 review
2 helpful votes
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The rings are set in your choice of precious metal which is there only value. The stones have a very cheap cubic zirconia look. Have actually seen better looking cubic zirconia. Also my rings arrive with triple strand of heavy floss weight thead and a security tag which made it impossible to try on the jewelry without removing. Even after removing the security tag i could not not try on the ring. Rings were not size 8.5 which i had ordered they measured at 7.75 at better known national jewelry stores and Jared did measure it as an 8.

Date of experience: June 7, 2022
Florida
2 reviews
0 helpful votes
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Excellent service and product!
August 28, 2022

Bought a pendant for last Christmas now matching earrings for our 48 anniversary she was thrilled with the pendant. Hopefully she will love these as much when I give them to her. She went crazy over them!

Date of experience: August 28, 2022
South Carolina
1 review
9 helpful votes
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Took the ring to get the size adjusted and the jeweler could tell right away it was fake. So much for being hard to tell the difference. Very disappointed. Their customer support was just a bad with a return email that said... You have voided your warranty by taking it somewhere else. What a joke this company is!

Date of experience: July 23, 2020
Florida
1 review
0 helpful votes
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Looks of great quality.
August 26, 2024

Again, I am a return customer and very pleased with my previous purchase. Very good quality and looks great.

Date of experience: August 16, 2024
Georgia
3 reviews
0 helpful votes
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Beautiful!
August 3, 2022

I had excellent customer service and a speedy delivery. Check out was super easy for financing. The best part is the way the jewelry is displayed on the site and I could select the stone size I wanted etc. I could play videos to look at styles and clarity of stones. They are beautiful.

Date of experience: August 3, 2022
New York
1 review
0 helpful votes
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Outstanding Service
August 1, 2023

The sales associate, Kayleigh, was very attentive to my needs regarding the purchase. She walked me through the entire process & answered every question of mine.

Date of experience: August 1, 2023
Kansas
1 review
0 helpful votes
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Great Quality
October 22, 2022

I recently purchased a Diamond Engagement ring. It took me awhile as I looked on other sites and decided to give them a try. There was a promotion that also came with free earrings. Upon receiving them both I couldn't be more satisfied of the overall quality that for the price I felt I got a great deal.

Date of experience: October 22, 2022
Ohio
1 review
0 helpful votes
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Far exceeded expectations
November 24, 2022

I was a bit leery of purchasing on a site outside of the big chain jewelry stores
Needless to say,. Agape far exceeded my expectations & I couldn't be happier!
The ring is gorgeous and sized to perfection! I had interaction with staff via email, & they were professional & returned messages promptly

I highly recommend Agape Diamonds

Date of experience: November 23, 2022
Georgia
2 reviews
0 helpful votes
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Earrings, 2 necklaces
April 10, 2023

I have called multiple times and sent email. Need to return earrings, credit my account due to within 2 hours my ear lobes were swollen and very painful. My lobes stayed this way for a week!

Date of experience: March 11, 2023
Nebraska
1 review
0 helpful votes
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Customer Service needs to improve
August 8, 2022

Rings/product is fine. However, it takes days for Agape to let you know when is shipping even after you pay the expedited shipping fee. And, if you call Agape no one takes the call. You are simply left waiting and waiting. I waited half an hour and gave up. I placed another order this past week. Same experience.

Date of experience: July 9, 2022
Florida
1 review
3 helpful votes
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Beautiful!
July 1, 2022

The quality is great! The mountings are sturdy and look like they will wear for years. I have worked in fine jewelry and the mountings are on par with other quality jewelers. You are purchasing simulated diamonds- there is no way around that fact, but they look amazing. I have worn my necklace for over a year with numerous compliments.

Date of experience: July 1, 2022
Texas
1 review
0 helpful votes
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Awesome
February 21, 2024

100% recommend. I had ordered a wedding set from them before and loved it. Somehow, I lost them. Didn't think of going anywhere else when I wanted to replace them.

Date of experience: February 20, 2024