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Designer-DiscreetReviews 383

3.2
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Designer-Discreet Reviews Summary

The company generally enjoys a positive reputation, with many customers praising the quality of products and the speed of delivery. Supportive customer service is frequently highlighted, with representatives providing timely and knowledgeable assistance. However, concerns about inconsistent product quality and issues with order fulfillment have been noted, with some customers experiencing delays and receiving incorrect items. Additionally, there are complaints regarding the clarity of return policies and communication difficulties. Overall, while many customers express satisfaction and a willingness to repurchase, there remains a notable segment of dissatisfaction that the company should address to enhance its service reliability.

This summary is generated by AI, based on text from customer reviews

service
47
value
44
shipping
46
quality
46
Australia
1 review
10 helpful votes
Follow Jess F.
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Bought a LV bag and the quality is really bad, it doesnt feel like leather at all, more like plastic, checking with them for return they keep arguing that nothing is wrong and say its what its supposed to be and blamed the buyer. Good, keep the $#*!ing money I will never come back again.

Date of experience: February 4, 2018
New York
1 review
1 helpful vote
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Excellent quality
February 3, 2018

I am very impressed of the quality of this bag. I compared it with the original bags I have and is exactly the same. I am very very happy with this purse.

Date of experience: February 2, 2018
New York
1 review
0 helpful votes
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Excellent quality
February 3, 2018

I am very impressed of the quality of this bag. Is a perfect replica. I compared it with the originals I have and you can not see any difference. Just perfect. I will definitely order from them again.

Date of experience: February 2, 2018
New York
1 review
7 helpful votes
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Ok, so here is what has happened so far; I placed an order for a bag that was $490.00 USD (checkout price). I chose to pay with a wire transfer between accounts via western union. I also have to say at this point they have been in contact with me every step of the way, I was super excited to see that, up until now. I get an email that says I'm sorry to inform you that we try to collect your remittance again today, but it still can't be collected successfully.
Please contact your West union company again to ask for the situation. I contacted western union and they said that the bank in China has accepted the funds and actually contacted Western Union to try to get ahold of me!?! Anyhow, I write back to them explaining its out of WUs hands their bank accepted the funds. They literally wrote the same message back to me a second time... Im sick that I lost $490, but the fact that I now may have an issue with the authorities in China has really overridden that fear. What have I done? Has anyone else had an issue like this? How did it turn out? What do I do?

UPDATE#1 Ok, so after reaching out to folks who have gone
Through this process before I revisited a few things. I went back to double
Check **I** did everything right as far as entering account numbers and
Whatnot, then I noticed that WU showed the funds as being
Available to the other party on Feb. 03! So when WU says 0-3 business days, it isnt
Necessarily so. Then I was assured that no authorities would bother themselves
With something like this which put me at ease, and that the bank was/is most
Likely trying to contact me for routine reasons. I then thought about the
Strange way the customer service representative was acting on my first call, I dont
Think she was trying to avoid my questions, I think she had no idea what she
Was doing. When dealing with Western Union, just ask to speak to a manager. So
To recap; Im nervous and that combined with my inexperience in this area has
Lead me to jump to conclusions/worst-case-scenario. I will update this
Accordingly.

Date of experience: January 31, 2018
Australia
1 review
18 helpful votes
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Dont get fooled by all the good reviews, I was fooled by that and after I sent the money, received a very horrible quality bag, crumble leather and marks inside, upon asking them to return. Here is what they told you:

When you wear it no one will take your bag to check it.If you wear it confidently, noone will notice. - surprised number 1.

And here are the rules which they NEVER mentioned on their site:
1: keep bags and packaging are intact!
2: make sure you do not use the bag!
3: please be responsible for shipping back and forth!
4: please make sure that the process of sending bags will not be crushed!
5: because China is a more stringent import control of the country, if being tax, you need to be responsible for(In order to avoid the tax, please mark the parcel as a 20 dollars gift. If Chinese customs collect tax, you need to pay it.! And not necessarily will the bag get through the Chinese customs! Because it is replica.
The bag can also be CONFISCATED by Chinese customs.

Surprise number 2!
If you want to try your luck, please spend money with them. Highly doubt the positive reviews.

And the reviews about the customer service, all are lies.

Will never trust these chinese rubbish companies again.

Date of experience: January 26, 2018
Illinois
1 review
1 helpful vote
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After anxiously awaiting the DHL guy today I was beyond thrilled to receive this bag today. I've only looked online and I have a client that has this bag in green it is pretty spot on. For what i paid... I'll take it! The studs look great it smells and looks like genuine leather for $424 vs $2200 I think its a good buy for a very good knock off. The only difference might be that the strap is a bit thinner than on the original but again minor detail... I'll live with it! It came beautifully packaged in a red valentino box with dust bag just gorgeous! I was on the fence after reading some of the unfavorable reviews but the good ones on here as well as the endorsement from the pursequeen.com convinced me to go for it as I held my breath and sent the western union payment. I have to say I love it! Time from purchase was about 10 days. Their communication was excellent! I had no issues at all! I was nervous because no one else had reviewed Valentino bags but again, it is stunning! The bag looks exactly as the pictures depicted on the website. I will be placing my next order soon!

Date of experience: January 26, 2018
Texas
1 review
1 helpful vote
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Love my bag!
January 25, 2018

I was very skeptical as this was my first order placed. I received my bag very quickly within a week. The bag is amazing quality and is spot on. Will be purchasing many more!

Date of experience: January 24, 2018
Texas
1 review
1 helpful vote
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High quality!
January 22, 2018

Beautiful high quality replica! Could not be more satisfied with my purchase. Customer service was excellent and easy to contact via email or chat with any concerns/questions. Ill be purchasing more from Designer Discreet!

Date of experience: January 21, 2018
Hungary
2 reviews
1 helpful vote
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Amazing bags, and purses too, very quick shipping. They reply very quick via email. I will be ordering 3 more bags today. :)

Date of experience: January 21, 2018
GB
1 review
2 helpful votes
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I had found DD via some good reviews by some fashion bloggers and decided to try them out with a smaller item. The service from beginning to end was great. Emily was very attentive and helpful in every way and made the transaction smooth and stress free. From the day I placed my order and receiving it, it was a total of 7 days! I am so happy with the item I ordered (LV Sarah wallet) that I am now going to be ordering a LV bag to match! Can not wait to order and receive that too!
Also the packaging it comes in is AMAZING!
Thank you DD for an amazing service! I will be back!

Date of experience: January 21, 2018
New Zealand
1 review
1 helpful vote
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Great products!
January 19, 2018

I ordered a pair of Dior shoes and the size, style and quality are perfect. I was kept informed at each stage with timely contact. Ill be making more purchases very soon

Date of experience: January 18, 2018
Washington
1 review
0 helpful votes
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I love this site! The communication was great and the quality of bag was so satisfied. I would recommandx this site to every bag lovers!

Date of experience: January 18, 2018
New Jersey
1 review
2 helpful votes
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Love This Site
January 15, 2018

I was nervous because you can't use paypal, but they are so trustworthy, kind and communicate very well. They emailed me every step of the way and they were soooo sooo kind and sweet. The bags are HANDS down, exact replicas of the original. My best friend has some of the same bags that i ordered, and it took us a long time to figure out which one was the real and which one was the replica!
They have not disappointed me ONCE with any of the bags and I have ordered so far 3- 2 GUCCI and 1 YSL and i have 1 GIVENCHY on the way!
I loveeeeee them!

+5
Date of experience: January 14, 2018
Wisconsin
1 review
1 helpful vote
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I ordered a Louis Vuitton Damier Azur Neverfull MM and it came beautifully packaged and in perfect condition. This was my first time ordering from this company and I was a little bit hesitant about setting up a bank wire transfer instead of just using a normal credit card payment. It ended up being simple and as soon as the payment was accepted, I received my bag very quickly. Will definitely be a returning customer!

Date of experience: January 12, 2018
GB
1 review
1 helpful vote
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I ordered my bags just before the Christmas period so the shipping took a little longer than I had hoped but it was worth the wait. The bags I ordered are beautiful and the quality is great. The customer service was really good throughout and whenever I send a query someone responded within a very short time. Will shop again.

Date of experience: January 12, 2018
GB
1 review
0 helpful votes
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I am over the moon to have found Designer Discreet! Bags are spot on, beautiful, good material and well made, cant really spot any difference with the real one. Friendly customer service (Emily) and they promptly attend to your requests. Very highly recommended.

Date of experience: January 11, 2018
California
1 review
17 helpful votes
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Tried ordering after reading all the reviews, got a bad defective bag with some horrible cut on the bag, upon checking with "emily" she refuses to help and said some $#*!s about oh the bag quality is perfect and basically sounds like a robot, even when we sent pictures, they reluctantly said we can return but they will charge 30% restock fee? This is not change of mind, this is for a defective item. PLEASE TAKE MY ADVICE AND STAY AWAY! THEY WON"T HELP YOU AT ALL.

Date of experience: January 7, 2018
Utah
1 review
7 helpful votes
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I highly recommend Designer Discreet for high quality Handbsgs. I bought the Vuitton Keepall 55 Im in the black monogram. I have experience with original Vuitton bags, and I cant tell the difference. They pay attention to every detail. With Designer Discreet, there is no reason to pay 5x more money for an original bag. THERE IS NO DIFFERENCE.
I was nervous about ordering becaus they only accept Western Union, but I took the leap based on others reviews. The girls at DD kept me very informed of events, and I had the bag in Salt Lake City just 15 days from the date I ordered it.
If youre considering buying a bag, This is the place to get it. There are cheaper replicas out there, but with a DD bag, you wont have to worry about anyone discovering its origin.

Date of experience: December 31, 2017
Nebraska
1 review
3 helpful votes
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So far, so good...
December 24, 2017

Placed my order a few days ago, waiting for DD to pick-up payment. Looking forward to getting my pre-shipment photos!

Date of experience: December 23, 2017
California
1 review
15 helpful votes
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I made a large order, and was told that two of the bags I ordered were out of stock after I already paid. I did not want any other bags, but they would not refund me. Finally, with no other choice I selected two replacement bags. When they mailed the bags to me, they told me they accidentally mailed one incorrect bag. I wanted the bag I selected, so they said they could mail it to me after they received the incorrect bag returned. It cost me 80$ to ship the box back to them which they said they would refund me but did not. The bags I received had several inaccuracies. When I pointed this out, the representative told me this is part of the "charm" of the bags. It took over two months to get my items after I paid. Their items are extremely overpriced. There are much better options for quality, cost and customer service. Please please stay away.

Date of experience: December 21, 2017

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