The company generally enjoys a positive reputation, with many customers praising the quality of products and the speed of delivery. Supportive customer service is frequently highlighted, with representatives providing timely and knowledgeable assistance. However, concerns about inconsistent product quality and issues with order fulfillment have been noted, with some customers experiencing delays and receiving incorrect items. Additionally, there are complaints regarding the clarity of return policies and communication difficulties. Overall, while many customers express satisfaction and a willingness to repurchase, there remains a notable segment of dissatisfaction that the company should address to enhance its service reliability.
This summary is generated by AI, based on text from customer reviews
I was so nervous about how they would look but they looked so real and i am so excited! They game with a. Real Gucci box, dust bag and shopping bag. Cant wait to order more.
I was super nervous about ordering through DD, hoping that it wasnt a scam but I took the risk anyways. My bag actually came in quicker than I expected and Im very happy with the quality. Ill definitely be ordering again!
Beautiful bag, excellent quality, fast shipping, will continue shopping there! My friends amazed and dont believe that its a replica bag)))
I ordered a Goyard bag. They didnt have in stock the colour I wanted, but they wrote this to me. I ordered a simular colour and was pleased and also am very happy with the quality they delivered.
I was apprehensive about using designer discreet after I heard some peoples bag were stopped by customs but my own experience has been really smooth luckily. I recently received my Céline micro luggage and it is perfect rep bag. They were on hand to provide me with updates about my order throughout the process and It took five days to ship my bag. There is literally no way to tell it isn't an original Céline, the quality is spot on, you're just not paying for a ridiculously marked up product. Cant recommend them enough. I'm going to be purchasing a Gucci marmant next
I, for one, am a FIRM believer in Designer Discreet! I still can't believe the amazing quality of my LV Artsy. The inside is real suede, the feel of the leather is exactly like the real LV (i did a side by side comparison to the real deal). I couldn't be more pleased about my bag. A little about my experience: I wired the money and their customer service was quick to respond that they received it and they began processing my order right away. I'll be honest to say that I did get a bit nervous because after I wired my money, they had to work on their website so it was down BUT customer service was in contact with me the ENTIRE time. I even flat out told them: hey, I'm scared - you're website is down so what's going on with my order. They were on top of answering me and assuring me that it was on it's way but more importantly, they understood my fears during website maintenance. This was my first of MANY purchases from DD.
2nd time purchasing from DD. Still very satisfied with the products & delivery, but the most important thing was the service rendered to me by the customer service team. Will definitely purchase again.
I bought a LV bag and at nine months the brass is tarnishing. I know its a fake, but I really hoped it would last longer than that. Now its a very obvious fake.
Just received my YSL college bag today and was amazed! This is my third purchase with designer discreet and every bag has just been beautiful. Excellent quality! Bag looks exactly like the original. I love it so much and will be ordering again from designer discreet. The whole process took about a month because their server was down but it was worth the wait. It has not taken that long in the past.
I ordered 4 bags they were great and the service was very good. Good communication and quick shipping. Love the bags will buy again.
Did anyone ever receive their bag after the site crashed? I was 2 seconds from ordering my bag then I saw the site crashed and now the site is changed from. Cn to. To and all the shipping info is different. I was first suppose to wire the money to Hong Kong and now they switched it to China. Im afraid that someone took over the website and its fraud. If someone who knows could get back to me it would mean the world Ive been saving up for this bag for months
Ordered a lady dior handbag and the quality of the bag is just amazing! Super soft leather and details are perfect! No reason to even buy authentic bags again!
I have ordered a bag from thier website like 2 weeks ago, but I have no clue what happened to their website is like crashed and I cannot caontact them because I dont have thier customer email.
So could anyone please give me their email address so that I can contact them.
Thanks
This company is not worth your money, I spent 450 for a bag I never received. I bought it on feb 24 th, now they are telling me they lost it or may be my courier company lost it n no solution my friend told me about this that they do this a lot but I guess I learnt my lesson, if you are thinking of buying anything from them you are putting your money on stake plus I have filed a complaint in Custom about this company like purse valley they are also going to go down, dont send them money they will never send you your bag even if they will custom will never release it so please stop wasting your money with companies like these
I ordered 2 sneakers and 1 purse about a 1 week ago. Payed through western union and that same night the website went down. Ive been trying to contact them through email but no answer yet. Starting to get very worried at this point.
They sold me a LV bag that costs over $400 and the first time I used it the chain broke down. They asked me to send pictures to proof damage and then they told me it couldnt be changed because I removed the original wrapping. How it supposed I will verify if the bag is in good condition if I dont open it? Then, they said I had to pay about $40 to cover delivery for the new chain, since they denied me the option to return the bag. I wanted to buy another bag so I asked them I would buy a new bag under the condition they would send me all together to avoid extra costs, they assured me they would send it in the same box. When I opened the box I found out they didnt send me the chain, so they lied to me to get more money from me by making me purchase a new bag by deceiting me with false promises. When I wrote them to complain about it, they promised me they would send it individuallly at no cost. It never happened and a month after I wrote them to ask about the chain and their response was that they dont know when it will be sent and that I had to keep waiting. Overall I have been waiting for over 3 months expecting some day be able to use a very expensive bag that I bought but I could never enjoyed. They are playing to me because they know that sooner or later I wont write them any more. Dont let them to steal your money. They are fraudulent people.
Dont trust the good reviews, Im sure some might be real, but its easy to demand to every employee to write an excellent review from their phones or laptops. These people really dont care about costumers, for people who live in countries like The United States and are used to deal with educated people who cares for the clients will be outraged on how these people mistreat you if something goes wrong.
Im sorry about my English, its not my first language.
Loyal customer here! DD is the absolute BEST when it comes to the rep world. Their products are Flawless! I always have a hard time figuring out my DD bags from my authentic bags!
Do NOT order them anything: either you'll get awful items (poor quality ever) or (my own experience) you won't even receive your order! Their MISERABLE customer service is beyond mediocre: the only solution they "offer" is that you send them more money (an additional 50 % of the total amount you've already paid!) to send you another order - without any guarantee this one will arrive due to customs.
So stay away from this so-called great replicas seller: keep your money safe and buy to another supplier but AVOID DESIGNER DISCREET or you'll regret it...
Received my GG Marmont medium bag today - cannot fault it! Im in love!
Previously bought the Neverfull Ebene GM - also perfect!
Answer: Lauren you should call your bank and ask them if the wire went through. I had to wait 4 weeks for my payment to arrive. It was a bank issue. They shipped once my payment was deposited into their account. The bag and wallet I got are beautiful though so it was worth the wait. I am planning on using Western Union in the future so it is an immediate payment.
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