Delcampe

After many emails, still no answer on my question. Customerservice dont answer on the emails that are sended. Also I pay for this shop, but I am not getting what they promise.

I bought a watch on Delcampe in August, and it turned out that the seller was a scammer, BEWARE a lot of scammers on Delcampe, I've seen the same watch being sold by other users after. Interestingly, the accounts selling the watches (and probably other items) are accounts with ratings and history.

I noticed that I got scammed by the seller being suspended after the purchase. I immediately wrote Delcampoe customer support and asked what was happening, got an email saying that they currently have issues with staffing and it will take longer than usual.

The next day it turns out my account is also suspended, as the victim of the scam with 1500 EUR on the line.

One week later, still no reply from customer support.

One month later, without any reply from customer support, I initiate a chargeback with my credit card.

Two months later, still no reply. I get my money back from the credit card company.

Conclusion don't use this haven for scammers with no customer support.

(I never received a receipt for the transaction, but I can show the page I see now when I login - they are trying to get their money :D)

I was unable to use their shipping methods, which is unnecessarily complicated and unclear how to set it up.

I've been using Delcame for years. Today each time I try to open delcampe it will only do so for one country eg US or UK. Try as I might I cannot get Europe and Australia and US and GB all at once. So today I will not bebuying. Goodbye!

Delcampe used to be a great site to buy and sell stamps and postcards especially.

Then they chose to redo the site about a year or more ago without it functioning properly and it still does not function as it should.

Then they raised their fess by over 40% and refused to allow any discussion on the forums.

They also let the subscriptions lapse without renewing them, and then tried to reset them up and bill for the so called renewal without asking if we still wanted to renew.

With all the changes to the site and the huge increase in fees, they should not arbitrarily be setting up the subscriptions automatically without contact with the members to see if they are wanted or not.

Delcampe has lost a lot of it's members due to all the changes and problems with the site and are out trying to garb cash from anyone they can and offering very little in return.

Seb needs to address these issues openly as the site has become a shell of it's former self.

I refuse to pay for a subscription I did not agree to and want the fee cancelled and my account closed.

I no longer want to deal with this business.

Site ridicule, bourré de faux et d'arnaque... sans oublier leur service client qui donne envie de vomir!
A eviter à tout prix, si vous ne voulez pas vous faire arnaquer!