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Daz3D

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Sweden
1 review
0 helpful votes
Follow Noodle V.
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Though your products are good the website is a mess on mobile as well as pc. The cart is intrusive and requires manual closing before you can add another item. On mobile the margin between items ans the sides squishes them to a point where the description only fits one or two words per row and ens up being a mile long.

Date of experience: June 18, 2022
Idaho
1 review
1 helpful vote
Follow Hans S.
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All the generational stuff is chaotic
March 7, 2022

All the generational stuff is chaotic. It seems to me that the conversion process could be done once by Daz, and not make customers shell out for lots and lots of apps to make conversions.
The smart content system doesn't work very well with older items, including V4.2, for whom it doesn't work at all. I think there's a bug there somewhere.

Dealing with metadata is confusing.

Date of experience: March 7, 2022
France
1 review
0 helpful votes
Follow Muffin V.
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Ok
December 20, 2021

Everything is fine, if I'd improve something I'd like to improve usability instead of selling Add-ons which add usability functions. As example content bookmarks.
On page:
It is sometimes very difficult to figure which discounts apply to which product and how much and why or why not.
As example now we have 50% items, plus loyality discount 20% would be 70%, but stops at 60,61 or 65%

Date of experience: December 20, 2021
California
1 review
0 helpful votes
Follow Adhish E.
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Great asset store with a huge range of very high quality content. I wish there were more/more granular search options, sorting, and filters that would make it easier to search for base characters, as well as morphs, hair, clothes, etc. for specific base characters.

Date of experience: December 18, 2021
Pennsylvania
1 review
0 helpful votes
Follow Chris G.
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I am always looking for good deals and models
April 13, 2022

I am always looking for good deals and models. What I don't like is that you changed your price matching. It's not right that someone who buys an item and the next day it is a lower price. For over 20 years you have honored the difference and now why would anyone want to pay a full price when it could go on sale the following day. At least stores show upcoming sale prices before the sale date and still honor the difference.

Date of experience: March 13, 2022
Texas
1 review
0 helpful votes
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Charging a interactive fee for every piece of cloth
February 1, 2022
Updated review

Charging a interactive fee for every piece of cloth. Hair, building etc Is a horrible business practice and why from a developer standpoint I was forced to move to RealIllusion cause they do not charge interactive fees.

Date of experience: December 31, 2021

If only you didnt had "interactive fees" for everything
February 1, 2022
Previous review

If only you didnt had "interactive fees" for everything. Also while some of the products are advertised as working for Unity it doesnt. For photos or comics it may be fine but for Games we need one less interactive fees for everything and more quality clothes and hair. Oh my hair. Hair should be a part of the model or if they are going to make it customizable(which is fine) they really need to test it on everything.

Also the hair types should be included in their description. Because some of this assets will be used in games.

Date of experience: December 18, 2021
Maine
1 review
0 helpful votes
Follow LeAnnette Y.
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Mine has been a love/hate relationship with Daz and the technical support, sales, and even integrity--I have many purchases that did not work, and still do not work. I have had to ask for tech support from my wife who his a tech specialist, while I wait literally months for support, I have lost money--my own integrity was questioned at a time where money was taken from my account, and even when I showed my bank-statement, my integrity was still in question... and that was the experiences I hated. The other side of the coin is that when products do work, I am excited and grateful. I thought about being an artist for Daz, but then I decided that I likely don't have the mettle, based on the mistreatment from staff.

Date of experience: August 3, 2022
California
1 review
0 helpful votes
Follow Ryan S.
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I'm loving the Daz Marketplace, but I wish there was some sort of alert system to let us know when items on our wishlist went on sale, or how long sales were lasting. I'm creating a graphic novel on a limited budget and need to buy stuff only when needed as I tell the story, and I just missed a couple items so now I have to wait. Bummer.

Date of experience: December 28, 2022
Canada
1 review
0 helpful votes
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I mostly like the shopping experience, but I sometime finds that the different rebates and offers are confusing. It would be great if the size (the number of Mb or Gb) was indicated in the product description to give the potential customer and idea of how much computing resources will be needed to render the product.

Date of experience: December 21, 2021
Maine
1 review
0 helpful votes
Follow Daniel R.
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The store is easy to use, and Daz Central is great for downloading. I really enjoy Daz Studio 4.20, coming from being a Poser user from 5 through 11. It seemed clunky and unintuitive at first, but once you get used to the interface, it is much more powerful, and advanced over what I was using.

Thanks
Dan.

Date of experience: June 17, 2022
Washington
1 review
0 helpful votes
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Made an order just now
February 24, 2023

Made an order just now - Item ******* for 3.67 and Item ******* for 13.99. Your invoice total before the -25% Extra 25% off code was 39.93 for the two items... last I looked 3.67 +13.99 = 17.66. And, looking at your banner I was expecting 25% more off one of these items... but that is not what happened.

Date of experience: January 25, 2023
New Jersey
1 review
8 helpful votes
Follow Alicia N.
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A Nice Update
June 12, 2016

Hey, as of my last posing Steve Spencer of Daz has worked hard to implement measures to assist with customer service and forum moderation. Here's to hoping it helps us move in the right step towards better customer to company communication.

Merry Christmas, Happy Holidays, Happy Hanukah, Kwanza and all the beautiful things we celebrate this year. One love.

Date of experience: June 12, 2016
Steve S. Daz3D Rep
over a year old

I'm pleased to report that Alicia and I traded emails shortly after this issue arose. The software fix she was looking for was made available within a week (not to promise that all software fixes have that kind of turnaround time), and things are very good. Alicia expressed her thanks, and stated (I hope you don't mind me quoting this here Alicia, I'm happy to pull it down if you do) "And honestly--DAZ has the best products bar none."

Washington
1 review
0 helpful votes
Follow Harry H.
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My only issue with the store is the search function still isn't great. It takes a number of searches to get the right content. Most of the times it seems I find what I want by luck. Other than that the process is smooth and easy to use.

Date of experience: January 15, 2022
California
1 review
0 helpful votes
Follow Alicia Y.
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I've been a PC Daz+ Member since like 2006 and was...
May 8, 2022
Updated review

I've been a PC Daz+ Member since like 2006 and was always able to update my subscription with sales that occurred several times a year. For the first time my subscription just lapsed because there hasn't been a sale all year! Please do a Daz+ sale! Thank you.

Date of experience: April 7, 2022

When I did a search for Library everything BUT libraries...
March 11, 2022
Previous review

When I did a search for Library everything BUT libraries showed up even when I chose structures and props. Clothes, cats, characters, everything except libraries.

Date of experience: February 9, 2022
Oregon
1 review
0 helpful votes
Follow William F.
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Placing my order was difficult
August 12, 2022

Placing my order was difficult. I had to try several times to submit it - every time I clicked Submit the screen flickered and went thru the entire setup routine again. I was paying with store credit, so there was no issue with payment - you already have my money.

Date of experience: July 13, 2022
Ohio
1 review
0 helpful votes
Follow Matt F.
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I lost access to all my assets, over $1000 dollars down the drain, I simply wanted access to my bought assets or a refund, 10 months has now passed, tried other modes of communication with no success. I get the message, I do not matter as a customer.

Date of experience: August 13, 2022
Pennsylvania
1 review
0 helpful votes
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Products were not charged properly, taken away from me and, I was not able to get them back. The problem was not on my end, the problem was your billing system. I will not shop here as I have in the passed until I am sure I'm dealing with a customer friendly store.

Date of experience: August 30, 2022
Romania
1 review
1 helpful vote
Follow Florin F.
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Most of the freebies are useless, either they are textures for products you don't have, or they are SCI-FI elements that don't fit most projects. IF you want to encourage people to start using DAZ more, you should work a bit on having a better entry-level system and help those that start new projects, they would end up spending more if their projects were successful than they will spend just to grab the missing item for certain textures they won't use. Just taking a wild guess here and say that most people, probably use daz for renders because their hardware can't handle animations or because they use renders in visual novels. I also use Blender and having more available options there in terms of freebies made me invest more time into it and that led to me invest more money as well to continue and build up on my existing project.

Date of experience: March 18, 2022
Germany
1 review
0 helpful votes
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I'm happy to see that we're getting some very good...
March 18, 2022
Updated review

I'm happy to see that we're getting some very good flash sales now again, at decent times (for Europeans as well) and with PA products instead of just DAZ Originals. That's great, keep going that way! - Very unhappy, on the other hand, about the new 2ß% introductory discount.

Date of experience: February 16, 2022

I‘m not happy about the way most of the really good...
February 15, 2022
Previous review

I‘m not happy about the way most of the really good flash sales have been shifted to times that are in the middle of the night for European customers. Please do keep us in mind also, thanks!

Date of experience: January 16, 2022
South Carolina
1 review
0 helpful votes
Follow Stephen J.
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I went looking for specific items and it took me a while to find them. The search feature needs help. Especially if you are only look for clothes or male models. Also, if there were dates when uploaded. Some of the environment items I would like to purchase appear to be made for older daz models (I haven't even been using daz for a year yet.) It would be extremely helpful to know how old certain items are.

Date of experience: April 23, 2022

Overview

Daz3D has a rating of 3.1 stars from 1,448 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Daz3D most frequently mention good experience, customer service and high quality. Daz3D ranks 2nd among Graphic Design sites.

service
39
value
10
shipping
1
returns
2
quality
123