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Daz3D

How would you rate Daz3D?
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Connecticut
1 review
0 helpful votes
Follow John W.
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You've done a great job of making sure the newer products have product images in the "Support" folder that matches "... dsx" name. But there remains some that consumers still need to create themselves. Keep going, you're doing great.

Date of experience: December 26, 2021
Virginia
1 review
0 helpful votes
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I have loved Daz3D and have been a customer for many years. My biggest complaint is the cost involved with buying your products. Also, the change from 3D Delight to IRAY, which requires a Iray compatible graphics card, more memory and more processing power, is putting me out of business. Rendering time takes so long now, that any enjoyment I use to get from doing 3D art is replaced with frustration and irritation. This defeats the whole purpose of having this as a hobby, it isn't fun anymore. So, I'll soon be throwing in the towel and shutting down in the very near future.

Date of experience: May 27, 2022
New York
1 review
1 helpful vote
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The search function is so awful that it doesn't find...
July 1, 2022
Updated review

The search function is so awful that it doesn't find products even if you enter their names. (Try finding the dForce Magnet product by searching for it.) I'm pretty sure your conversion rate would go up if people could actually find stuff they wanted.

Date of experience: May 31, 2022

Search is so wonky — doesn't show items that I know...
March 8, 2022
Previous review

Search is so wonky — doesn't show items that I know exist, shows other items that have no relevance. Also, I hate the new product page format. I have to scroll to find basic information, dark mode is harder to read. Also, the new store page format is full of wasted space, since the side bar is short, but the entire space beneath it is blank. Super annoying.

Date of experience: February 5, 2022
Florida
1 review
0 helpful votes
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I love Daz BUT the website is sooo frustrating!
November 16, 2022

I love Daz BUT the website is sooo frustrating! Takes so long to remove items (one at a time) or put into wish list. Clunky to learn which items in cart are ok to buy due to software, for example. Would love more info on how to use certain arcane products (whose documentation is just as confusing :/ Thanks for listening :)

Date of experience: October 17, 2022
New York
1 review
0 helpful votes
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I received an e-mail for "A Late Christmas Gift to me" with a coupon code for "$5 worth of free Daz Originals", the link in the email directs me to the main shop page. It has the standard restrictions: {Offer valid for intended recipients only. Excludes Gift Cards, Memberships, Licenses, FastGrab items, Daz+ items, and New Releases. Coupon code usable once per customer.} The code did not work. Others reported the same problem last night.

But when you got it working today the item I wanted was no longer a choice. That sucks. Got something else but not what I wanted!

Date of experience: January 10, 2023
Guatemala
1 review
0 helpful votes
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Daz is by far the best online store with regards to...
June 27, 2022
Updated review

Daz is by far the best online store with regards to after sales, help, enquiries, refunds etc. However, the search function is not wonderful. Also, can we get the heart (add to wishlist icon) on the thumbnail. It's tedious to have to go into the item page only to click the heart. Another suggestion is to have a Merchant Resource only division somewhere. Some Merchants hide or don't state clearly whether a product can be used as MR or not. Please, this is a huge headache. It takes a long time to read the whole thing to still not be sure afterwards.

Thank you for all your friendly staff and wonderful products.

We love Daz

Date of experience: June 27, 2022

I have only good things to say about Daz
December 30, 2021
Previous review

I have only good things to say about Daz

Date of experience: December 29, 2021

I have no complaints
December 22, 2021
Previous review

I have no complaints. Thank you for all the holiday freebies and discounts

Date of experience: December 22, 2021
Oregon
1 review
0 helpful votes
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Daz is always a pleasure to use, it's the reason I...
August 27, 2022
Updated review

Daz is always a pleasure to use, it's the reason I purchase here exclusively. Lol it's why I've spent a bazillion dollars in your store. Times are hard right now so I've had to budget but I'm sure it will pass. Thanks for a truly fun hobby

Date of experience: August 27, 2022

As always what I want, and if I'm patient at a good...
May 10, 2022
Previous review

As always what I want, and if I'm patient at a good price.

Date of experience: May 9, 2022

I'm a big fan of Daz rarely a download, in fact only...
December 19, 2021
Previous review

I'm a big fan of Daz rarely a download, in fact only once and Daz Tech fixed in a few hours

Date of experience: December 18, 2021
Netherlands
1 review
1 helpful vote
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Product quality varies a lot, or too much
March 25, 2022

Product quality varies a lot, or too much.

Just an example, I bought a tropical Island and almost everything is scaled wrong, furniture and bar is 30% oversized compared to 100% scaled models, it has floating shoreline foam that I can't adjust and trees that are half inside rocks. It's just messy and this could easily have been done better by the creator.

I also have a bunch of models with skins that don't have seamless genmaps.

I really miss reviews on the store pages.

Date of experience: February 23, 2022
Texas
2 reviews
0 helpful votes
Follow Joe M.
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Powerful software
December 16, 2022
Updated review

DAZ 3D is very accessible, free to download, and has tons of models to use.

It is not a casual hobby, however. You will need to invest time, as you would in any art, to get good at it.

I'm a typical man: I like to skip the instructions. I highly recommend that everyone take the tutorials instead. They will improve your experience and help you with a steep learning curve.

The results, however, are fantastic--if you put the time in. Photorealistic models are achievable after you master the basics. People ask me if my renders are "real" and I'm just a beginner.

Final note: rendering is a long process, especially with an older computer. Please call my wife and explain to her that I need a faster computer with more memory.

Date of experience: December 15, 2022

The coupon codes did not appear to work correctly
July 23, 2022
Previous review

The coupon codes did not appear to work correctly. Bundled items for a total of $2.79 did not ring up correctly.

Date of experience: June 23, 2022
Idaho
1 review
0 helpful votes
Follow Jason S.
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Great products and friendly staff
October 18, 2022

I've purchased quite a few assets for my 3d art and cinematics projects from Daz, and I've been happy with almost everything. When, on rare occasion, something didn't work well for some reason, they were friendly and promptly refunded me.

Date of experience: October 17, 2022
Massachusetts
1 review
0 helpful votes
Follow JP Q.
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The search function is horrendous, it's next to impossible to easily find what you need. If it's even been categorized correctly, in addition there aren't sufficient filters. Why am I forced to scroll through three pages of unrelated content just to find a handbag?

Date of experience: May 19, 2022
Colorado
1 review
6 helpful votes
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Poor customer service
April 23, 2021

I can't access the content that I spent lots of money on. Don't waste your time and money here. It worked fine, when I used Install Manager, but since it switched over to DazCentral, I haven't been able to use a lot of my stuff. There are a ton of similar complaints on the forum, but no concrete answers. I sent an email to them, and they responded that it would take them 4-6 WEEKS, before they could answer. I love how much work is put into the technology, but if users can't use it, then it's useless.

Date of experience: April 22, 2021
83 reviews
913 helpful votes
Follow Oscar J.
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Great software for newbies to 3D designs - If you have any interest in learning how to create all of those cool 3D graphic effects you see in movies, this software can have you creating amazing landscapes and images in just a matter of hours. It really is quite amazing and you can merge these images with photoshop too. Bryce has been around for a long time and is extensively used by advanced amateurs to make 3D models. Poser is another application and is used to make very lifelike 3D human models. Anyone interested in learning more about this type of artwork should definitely try their software.

Date of experience: April 13, 2008
Canada
1 review
1 helpful vote
Follow Patrick C.
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Changing the terms of an advertised sale during that sale (as was done twice today with the $5 featured sale) is despicable practice, and even against the law in some jurisdictions. This keeps happening, and it's unacceptable.

Date of experience: January 5, 2022
Wisconsin
1 review
2 helpful votes
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You all need to fix your web pages in the stor
February 1, 2022

You all need to fix your web pages in the stor. It is near impossible t find an artist other than on the main search... not able to on a sale page. The page numbers are on bottom... you have yt scroll all the way down and then when you go to next page it starts at te bottom not top.

There is more but thats a good starter for you guys to fix

Date of experience: December 21, 2021
New Jersey
1 review
0 helpful votes
Follow Hal O.
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The discount never dropped from 12-14% after I made a purchase. Plus, I am not sure I am even getting the correct discount when they start to stack up. Somehow, 69% -15% -12% shouldn't amount to 79% and if it does, you are really misleading your customers.

Date of experience: July 28, 2022
Maine
6 reviews
11 helpful votes
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Cheating alert!
July 25, 2021

I never used this, but looking at the trailers and stuff around it it's some Roblox avatar editor clone for animating characters and made only for dancing?

This doesn't look fantastic, although the models are realistic and kinda good and they "are rigged", it's animations look choppy and clippy.

Thank goodness I've used blender for 7 months (today) and basically I've been learning rigging and modeling, I have models of them below me, but I just can't get the gifs to load :/

“One of my models I made in blender (pingo/pango)”
“One of my humanoid rigs made in blender (Karpo)”
“One of my monster rigs (Bill)”
“Another one of my monster rigs (Sid)”
Date of experience: July 25, 2021
GB
1 review
0 helpful votes
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Dragonfly Scatters
January 11, 2023

I cannot find how to activate the 2 separate dragonfly characters. They either do not appear in the scene, or if a figure is selected then they morph onto the figure's body. The Group of Dragonflies works great.

Date of experience: January 10, 2023
Maryland
1 review
0 helpful votes
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I have a hard time learning because my disability,...
July 26, 2022
Updated review

I have a hard time learning because my disability, and lack off money also equipment, but because off programs like this one and free things. I can learn in time. Thank all of you for the support. Love the Owens.

Date of experience: July 25, 2022

In my case im disable to work also im 60+ in age and...
March 5, 2022
Previous review

In my case im disable to work also im 60+ in age and trying to learn something that love, so in the very close future i can make peeps smile a little and make a living at the same time! Thank you all love the Owens

Date of experience: March 5, 2022
Mexico
1 review
7 helpful votes
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Worst software ever!
December 1, 2020

Absolute garbage of a corporation. It is hell trying to log in after signing up because you cannot log in and download their products. Utter rubbish, which will only ruin your day trying to use their products! Zero customer support!

Date of experience: December 1, 2020
Steve S. Daz3D Rep
over a year old

I cannot tell you how sorry I am to hear that this was your experience. Unfortunately, I have to admit that the number of new customers, and as such the support ticket numbers, has skyrocketed during the pandemic. The amount of time for us to respond to technical tickets for issues has definitely gone beyond a point that I would be happy with if I were a customer as well. I cannot make excuses for this, and I know that my apology does not give you back the time you spent frustrated. We have added several additional members to that team, and are working through the backlog. I hope that in a month or so when things are back to "normal" you'll give us another chance. If not, I fully understand and again, truly do sympathize and apologize.

Overview

Daz3D has a rating of 3.1 stars from 1,448 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Daz3D most frequently mention good experience, customer service and high quality. Daz3D ranks 2nd among Graphic Design sites.

service
39
value
10
shipping
1
returns
2
quality
123