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Custom Toll Free

How would you rate Custom Toll Free?
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California
1 review
1 helpful vote
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Used this site to track down a spammer/ scammer and they have been sending me spam ever since. I have no need of or interest in an 800 number. They just collect email address so they can increase their advertising price. That makes them no better than the spammer/ scammers I was tracking down.

Date of experience: November 9, 2013
New York
42 reviews
196 helpful votes
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Although the primary purpose of the service is for business, I personally used this site to get a toll-free number for my kids to call me when they were at camp. It worked great, calls were all forwarded correctly, and I was also able to change the call-to number from my home to my cell and back, quickly and whenever I needed to just by logging in to their website.

Setup was quick and easy, I was able to select a custom 888 number for just a nominal additional charge, and the toll-free number was activated within minutes.

(Before activating, do a quick search on the web for a coupon. I found one that saved me the $35 activation fee)

They offer flexible and robust history and tracking tools and various pricing plans depending on your needs.

The only problem I had was when I realized that my minutes were being decreased far too quickly, and they told me that it was because many of the calls were from payphones where a surcharge is charged against the minutes in the plan.

This would not have been an issue had I known about it; however I could not find this condition anywhere on their website. The lack of disclosure cost them one star in my rating. Otherwise, everything was great.

Date of experience: September 20, 2011
New York
1 review
2 helpful votes
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This company is a rip off. Do not do business with them. They will lock up your 1-800 number and then charge literally 5-10 times the normal rate to use. The charge to get out of contract is 1000s.

Date of experience: October 1, 2012
India
2 reviews
0 helpful votes
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Google pay customer care number, *******-*******//*******-*******. ComGoogle pay customer care number, *******-*******//*******-*******. Com

Date of experience: June 25, 2019