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Custom Ink

How would you rate Custom Ink?
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Stephen I.
California
1 review
2 helpful votes
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We will not order from custom ink again. The order was very expensive with a poor end result and misleading pricing with multi-color prints. Disappointing experience overall. All of our shirts have logos that are misplaced.

Date of experience: September 3, 2020
Donna I.
California
1 review
0 helpful votes
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I ordered these shirts for my Fire Department to match our existing shirts, uniformity is key and the printing isn't perfect so they certainly look different than my coworkers. Lesson learned. If ordering just for myself it would probably be fine.

Date of experience: September 3, 2020
John D.
California
1 review
0 helpful votes
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The shirts are great! Good quality, all the sizes came as ordered and arrived on time. I only wish there were more options for graphics but that's only because I'm not tech savvy enough to make my own.

Date of experience: September 3, 2020
Bob O.
California
1 review
0 helpful votes
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Very fast service and good communication regarding status of order. Recipient (my brother) said he would wear his T-shirt with pride! His shirt said,"You can't scare me. I have five daughters". Printing and added art work well placed on front. It was a hit judging from his big grin!

Date of experience: September 3, 2020
Mary N.
California
1 review
0 helpful votes
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Website was fast and easy and has a large inventory of designs from which to choose. Fun process. Just really hate the material used for the T shirt, for some reason I thought Hanes would be soft, but it isn't comfortable at all.

Date of experience: September 3, 2020
Anna O.
California
1 review
0 helpful votes
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Appreciate the real person help when I needed it while placing the order. Shirts were exactly as ordered & arrived a couple of days earlier than promised. The quality was great and the printing had no flaws. Definitely would use Custom Ink again.

Date of experience: September 3, 2020
Joe Z.
California
1 review
0 helpful votes
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All great
June 10, 2020

All great. One suggestion, just toss in the stickers rather than attach as often time there is no knife handy when handing them out at an event, and you can easily pull a hole in the shirt when pulling it off.

Date of experience: September 3, 2020
Jeff N.
California
1 review
0 helpful votes
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Overall excellent support. Your customer service folks are quick to respond and have always done an excellent job. My design may have raised some eyebrows with any other company but CustomInk came through. Thanks!

Date of experience: September 3, 2020
Diane G.
California
1 review
16 helpful votes
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Custom Ink is a wonderful resource for us to support each other through word and symbol, as well as a way to say thank you, create community, and communicate our sense of wonder and joy in living. The company has been clear, consistent, kind, and provided outstanding customer service with competence and professionalism. I would use them again without hesitation or reservation.

Date of experience: September 3, 2020
Deborah V.
California
1 review
0 helpful votes
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Fast transaction and shipping. Their design process was easy. I purchased one custom tee on a Saturday. Paid for expedited shipping. My order arrived by Wednesday. Faster than the week guarantee. The tee also looks great! Exactly as described. Would purchase from again.

Date of experience: September 3, 2020
Jack J.
California
1 review
0 helpful votes
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This was a very positive experience for me! I had frequent contact with Maggie from Satisfaction Assurance just making sure that everything turned out great! I will use your company again and will highly recommend it to others!

Date of experience: September 3, 2020
Steve P.
California
1 review
0 helpful votes
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Great experience
June 16, 2020

Great experience. All of my questions were answered by the chat feature and the reps I texted with. Shirts arrived well ahead of their scheduled or promised delivery date. Would definitely order from you again.

Date of experience: September 3, 2020
Joe T.
California
1 review
0 helpful votes
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High quality shirt along with wonderful options and ability to create whatever your heart desires! Thank you for helping me come up with a great and unique fathers day present. Highly recommend this company

Date of experience: September 3, 2020
Brian G.
California
1 review
0 helpful votes
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Custom Ink was so easy to work with. Our shirts turned out wonderful. We had a question about our order and hey were very helpful. The Hanes 50/50 shirt are perfect doe summer. Good quality, but not to heavy.

Date of experience: September 3, 2020
Jack A.
California
1 review
0 helpful votes
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I've got about sixty of these shirts with my little messages to the world now. I don't ever wear anything else! There's simply no better satisfaction than rubbing my fellow man's face in his many foibles.

Date of experience: September 3, 2020
George C.
California
1 review
0 helpful votes
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Great experience!
June 18, 2020

Great experience! I needed to add an additional shirt after placing the initial order, and customer service was super friendly and easy! No issues with communication, shipping, or quality of work. Will definitely use Customink again!

Date of experience: September 3, 2020
Janet K.
California
1 review
1 helpful vote
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Not very good
May 18, 2020

Not very good. Overpriced for mediocre quality. I've already sent an email to customer service requesting a refund and haven't heard back. I was overcharged the price I was quoted on top of the fact that my shirts looked terrible.

Date of experience: September 3, 2020
Charles F.
California
1 review
1 helpful vote
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Customer service was fine but product is terrible. If you have a detailed logo only 4 colors were used and it looks as such. For the price I could have had my local screen shop do them but I thought this might work out better. Its not like you are getting some discount price either. I would not recommend customink.

Date of experience: September 3, 2020
George S.
California
1 review
0 helpful votes
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Very good experience. User interface for designing the logo was very simple to use. Shirts (sport-tek performance polo) are great quality as well, no bleach staining from the chemicals in my business.

Date of experience: September 3, 2020
Arizona
2 reviews
1 helpful vote
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GIVE CHARLIE A RAISE!
October 23, 2017

Customer service was exceptional! Spoke to Charlie over the phone and all my questions were answered, my order was successfully placed with her amazing assistance! Wonderful company, I will without a doubt be ordering more from from Custom Ink!

Date of experience: October 23, 2017

Overview

Custom Ink has a rating of 3.5 stars from 7,271 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Custom Ink most frequently mention customer service, great experience and high quality. Custom Ink ranks 3rd among T Shirts sites.

service
63
value
57
shipping
54
returns
31
quality
50