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CrowdtapReviews 347

2.9
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Crowdtap Reviews Summary

Crowdtap has a rating of 2.9 stars from 347 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Crowdtap most frequently mention gift card, customer service and enough points. Crowdtap ranks 3rd among Survey sites.

service
67
value
60
shipping
27
returns
25
quality
57
This company does not typically respond to reviews
Texas
1 review
2 helpful votes
Follow CrowdtapCan S.
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I truely hate them, I have sent them tons of emails and messages and NOTHING HAS HAPPENED. DO NOT CREATE AN ACCOUNT OR YOU WILL BE SUCKED INTO THEIR IRREVERSABLE TRAP

Date of experience: August 6, 2018
Michael H. Crowdtap Rep
over a year old

Hi there, If you submitted an account deletion request to our team we have received it and we are processing it. You will receive an email when your account is fully deleted.

Georgia
1 review
12 helpful votes
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I used to like crowdtap for sharing my opinion and earning some bucks in return, but since they upgraded to the new website there have been many issues namely:
- so many bugs in surveys, they tell you to choose multiple options but you can only choose one, or the surveys dont proceed as some message keeps coming, too many bugs to be fixed with the IT department.
- the language and grammar has become worse than before, its so obvious! All the spelling mistakes. Phew!
- you keep answering all these open ended discussions but never get rewarded for them, it just hangs there.
- another thing i miss is seeing the total percentage of people choosing an option.

The pros are:
You can still make points and get rewarded
- the point for each question have been upgraded to 3 from 2.
There are lot of other surveys and discussions with huge number of points available.
Hope they fix the above issues faster to give a better experience to tappers.

Date of experience: July 20, 2018
Michael H. Crowdtap Rep
over a year old

Thanks for your feedback, Deana. We are continuing to improve the site and fix issues with surveys, grammar, and response time. Focus Group points do not get awarded to your account right away - only when the discussion closes. Our Support team (support@crowdtap.com) would be happy to confirm if you were awarded any points, and soon you'll be able to check yourself with a Point History!

Don't hesitate to email us or reach out on Facebook/Twitter/Instagram so we can help with any problems. More changes and features are coming to Crowdtap, and we'll be sure to keep you updated along the way!

Pennsylvania
1 review
3 helpful votes
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Love crowdtap
July 14, 2018

I have no idea why people are bashing crowdtap, I've used it for several years. Gotten almost$500 in Amazon gift cards, currently have another $40 to redeem now (Cant decide between Target, Amazon and Walmart!). Also several free items from shampoo, body wash, ketchup, cleaners, makeup from Marc Jacobs, sun screen... I will never stop!

Date of experience: July 13, 2018
Michael H. Crowdtap Rep
over a year old

Thanks, Emilie! We appreciate your contributions to our community :)

Maryland
1 review
18 helpful votes
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Crowdtap has been a great source to earn Amazon gift cards. However, there are just too many issues with the newer version. First of all, beware that it will ask you to validate your account before you can redeem your points. For some reason, my account cannot be verified no matter how many times I try. I have contacted their customer support, and all they said was "my information did not match their public record." I am really confused since I only used my facebook account to sign up, and have never entered my address at all. Now, I cannot redeem my points for a $15 gift card.

Date of experience: June 29, 2018
Michael H. Crowdtap Rep
over a year old

Hi Gordon, If your information did not match public records, we do allow you to go back and revise it if there has been an error for some reason, and we can manually review your verification request. If you send us a private message with your email we can look into exactly what information didn't match public records and provide you with a path to resolve this.

New York
1 review
15 helpful votes
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They are making changes to the website now and now I don't like it near as much. Granted they are still apparently working on it, there aren't as many missions to do for points, it's so much harder to maneuver around, u don't get the percentages of which answer people chose any more, and it's a lot harder to accrue as many points. To top it off, they have been working on it for two weeks and no sign of the end near. Wish they would have left a great thing alone. I gave them 5 stars on my last review.

Date of experience: May 19, 2018
Michael H. Crowdtap Rep
over a year old

Hi Sara, We appreciate your feedback. We are continuing to release new updates and improvements to the site to address bugs and concerns. The fact that you miss seeing how other members responded to questions is a great insight for us as we think of what to work on next. If you send us a private message we'd be happy to help address this for you.

Arizona
1 review
1 helpful vote
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Great until BANNED!
April 7, 2018

I loved crowd tap! Then it wouldn't log in so I thought oh I will just make a new account and now it won't let me do anything at all! It just says sorry your account has been deleted! Like for real?!? That is the dumbest thing I have ever seen! It's not fair and absolutely ridiculous! It was their site that wouldn't let me log in!

Date of experience: April 7, 2018
Michael H. Crowdtap Rep
over a year old

Hi Megan, Thanks for your comment. If you see a message saying your account has been deleted, that does not mean your account has been banned. However, we only allow for 1 account per member, which may have caused an issue when you created a second account. If you cannot access your original account, you can always try Forgot Password to gain access again. You can also email support@crowdtap.com so we can help you further and determine which account you'd like to keep and use.

Pennsylvania
3 reviews
5 helpful votes
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I got a 5 dollar amazon card in 1 day I made 10 dollars off this site in a week all you have to do is take real short surveys u never get disqualified then you cash out!

Date of experience: March 12, 2018
Texas
2 reviews
22 helpful votes
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I was banned and I'm not sure why. I belong to a lot of free for reviews sites and don't have any problems on any of them. When I try to sign in it says "sorry your account was deleted" by who? Why? Oh and I didn't earn a thing on their site because I was banned almost right away. I cant say if its a scam or not beecause I wasnt on there long enough.

Date of experience: January 20, 2018
Michael H. Crowdtap Rep
over a year old

Hi Jessica, If you see a message saying your account was deleted, you are not banned! It means you accidentally deleted your account, but it can easily be undone. Just email support@crowdtap.com and we'll fix it for you.

North Carolina
1 review
5 helpful votes
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I love it
November 14, 2017

I dont know why so many bad reviews they are amazing you get full products to samples and when you do missions you get points everytime then when you met ur goal u get 5 dollars of amazon gift card its not much but the more you do the more giftcards you get i think people are wrong about the scam because i gotten 15 dollars so far and samples as well crowdtap is amazing forvet the bad reviews

Date of experience: November 13, 2017
Patricia N. Crowdtap Rep
over a year old

Thank you for your review, Brittany.

Georgia
1 review
2 helpful votes
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You really get rewards!
November 7, 2017

I have tried surveys and I would get paid for them, but never could redeem my points to receive my money. There were always excuses as to why I couldn't get paid. But Crowdtap is the very first survey site that I actually receive gift cards when I complete enough surveys and get a certain amount of points. You won't make enough money to quit your job, but who doesn't like getting gift cards? I have also applied to test and review products and I received full products! That's a big deal for me because I have applied to other companies to test and review products and I was never considered or sent anything.

Date of experience: November 6, 2017
Patricia N. Crowdtap Rep
over a year old

Thank you, Christy, for your review.

Missouri
5 reviews
6 helpful votes
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Love it!
October 14, 2017

Not only do you get full sized products to review but you also get points for each brand task you complete. Once you've gained so many points you get a five dollar gift card for Amazon. So even if you never get to test any product you get paid just for sharing ads for different brands!

Date of experience: October 12, 2017
Patricia N. Crowdtap Rep
over a year old

Thanks, Jennifer! We appreciate the review and are glad you're enjoying the platform.

Texas
1 review
9 helpful votes
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It's been more than two weeks and I haven't received any rewards. I just got two emails saying reward on its way but haven't received actual reward. Yes facebook disabled my account don't know why but what does that have to do with me receiving my rewards. My facebook account was verified when I signed up to Crowdtap. I have contacted Crowdtap support twice and still nothing. They just stopped replying to me. Don't waste your time on this site.

Date of experience: October 9, 2017
Michael H. Crowdtap Rep
over a year old

Hi John - Thanks for your review and we apologize for any frustration! Without a valid and active Facebook account, we cannot provide gift card information. We use Facebook to verify everyone's identity to cut out the possibility of someone scamming the site. It's a simple, proactive measure to ensure gift cards are earned fairly, but it's not fool proof. If you're able to provide us with an active Facebook account via private message to verify your identity, we'd be happy to re-review your gift card information!

Minnesota
1 review
7 helpful votes
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Crowdtap is so dishonest! After I posted something to Facebook because it was required I was hacked by someone in Washington! Coincidence I Think Not! They also never sent the Gift Card they said they were! Such a scam, sure they are sharing/selling personal info hand over fist! Junk.

Date of experience: September 14, 2017
Michael H. Crowdtap Rep
over a year old

Hi there - We're sorry about your experience and appreciate your review. Please know our Privacy Policy expressly prohibits us from selling or providing your personal information to any other website, company or person (http://home.crowdtap.com/privacy-policy). We are sorry your account was hacked and we're happy to help you investigate this further, in addition to your missing gift card. If you email our team at support@crowdtap.com you should hear back in 1-2 days. If you're missing a gift card we will provide it to you.

Oregon
8 reviews
32 helpful votes
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I was really impressed with this site while I was able to use it. You had to put a good amount of work into it to make money and get free items to try. You mostly receive amazon gift cards for every certain amount of points earned by doing actually fun surveys and polls which I liked, and some missions mailed products to your door for you to try and earn more points from. The only problem was that sometimes it took longer than expected to receive a product that I was supposed to review within a few days after receiving, therefore only getting a day or two to try and review a product. Also it sucks to be a user on this site when you have a job and a life outside of sitting at home and being able to complete mission tasks all day, because they will penalize you for not completing a survey about the item you received within the amount of time given. I wish I knew I would be banned for this because you will get banned from the entire site when you get flagged for not finishing the survey, and I feel as though that is a bit much. Also I noticed that a lot of users would just put a few words for the commenting missions where you were told to write multiple sentences and go in depth about a product and it seemed unfair that I, a user who constantly put the best into my reviews once I was able to do them, was banned over people who half $#*! their reviews and do everything quick so they can get what they want. I wish they would have given me more warnings about writing my reviews for the product I received and also given me a bit more time or somehow let them know when I receive my product so they can create a timeline from then for me to complete the mission. With that, however, it is definitely not a scam as while I was a user on it, I earned many $5 amazon gift cards pretty easily as well as full sized and a few sample sized products to try. That's the good thing about this site. So as long as you're super on top of things you will probably enjoy it.

Date of experience: September 10, 2017
Michael H. Crowdtap Rep
over a year old

Hi Claire - Thanks for your review! We're sorry to hear about your experience, and if you email us at support@crowdtap.com we can give you a further explanation of why you were banned and some options you may have. We do let members know then they've been flagged to prevent getting banned, so we're happy to troubleshoot why you may not have gotten that email.

Virginia
1 review
9 helpful votes
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SCAMMED AND HACKED
September 5, 2017

I was pretty impressed by the fact that i received the amazon gift cards and that they went through. However, immediately after the following day i tried to log in to my amazon account and realized it was hacked. The email address and password had been changed and a purchase was made within the account. Luckily i got my account back through customer service who informed me that there is NO SUCH THING AS A 5 DOLLAR ONLINE AMAZON ECARD

Date of experience: September 5, 2017
Michael H. Crowdtap Rep
over a year old

Hi Ashley - Thanks for your review and we sincerely apologize for your experience! We're happy to help you investigate what happened to your account further if you message us at support@crowdtap.com. Our $5 Amazon gift cards are legitimate and most members have not encountered any issues redeeming or spending their rewards. We assure you that we send our Amazon gift cards to our members every day that are provided by a trusted vendor. Since your Amazon account is not linked to Crowdtap, the hacking could not have come from us or our system - our Privacy Policy prohibits us from sharing your personal information with any other company or person!

Texas
7 reviews
31 helpful votes
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My review
August 28, 2017

Don't like crowntap at all, can't get the Facebook app so now I don't get my amazon gift card I earn, I wasted my time and energy on this site.

Date of experience: August 28, 2017
Michael H. Crowdtap Rep
over a year old

Hi Tangela - Thanks for your feedback and we're sorry to hear of your experience! We currently use Facebook to verify member accounts to prevent fraud before awarding gift cards - it allows us to verify each person is who they say they are. If you have issues connecting Facebook to your Crowdtap account, you can email us at support@crowdtap.com. From there we can figure out why you may have encountered an error, help fix it, and award you with any outstanding gift cards.

Colorado
3 reviews
0 helpful votes
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Great
August 9, 2017

I absolutely love Crowdtap easy to use and its free. Their website is very easy to use and easy to navigate.

Date of experience: August 8, 2017
Ohio
1 review
1 helpful vote
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Best Free Site
July 19, 2017

I can't talk you guys how much I love CROWDTAP. I am consistently rewarded with gift cards, I probably made 25 dollars already and it's only been like 3 weeks

Date of experience: July 18, 2017
Tennessee
3 reviews
1 helpful vote
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Great Site!
July 16, 2017

I love crowdtap for the samples and the gift cards. I usually earn a $ 5.00 gift card every 1-2 weeks so I don't know how anyone earns $ 600 a year. They are easy to do and I have learnt about a lot of new products! I have never had a problem with them paying and have received many samples to try. Great site and I will continue to use them.

Date of experience: July 15, 2017
Canada
2 reviews
2 helpful votes
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Be careful. I am so glad that I didn't make over $600 dollars in a year being with crowdtap. They actually tax you if your products combined with the amazon gift cards reached $600 a year. If you don't believe me, read this here: http://chasemyreviews.blogspot.ca/2016/01/crowdtap-review.html?m=1

Date of experience: July 3, 2017
Michael H. Crowdtap Rep
over a year old

Hi there - We're sorry for any frustration related to this! Unfortunately this is the tax law that we are required to follow. We're happy to provide you with more information about the law, guidelines and information we need if you meet the $600 threshold. To clarify, we do not tax you on the products you receive - the government does, and we apologize for any confusion along the way. Feel free to reach out to us at support@crowdtap.com with further questions regarding this!

From the business

Give your opinion. Get rewarded.
Crowdtap offers up thousands of questions for you to answer every day. Simply share your opinion and earn rewards, gift cards, and free product samples. It’s that easy. https://bit.ly/2PD5fEg


crowdtap.com
New York City, NY, United States
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