I trying to return a dress and am having some issues
I enjoy your site with a great amount of selection
I enjoy your site with a great amount of selection
Pleasant, my choice met expectations. The delivery dates were respected
I'm in love with the dress, very good quality, fast delivery
No one responds to emails once you confirm I have been asking for a tracking number still nothing
Lots of choices and easy to order- dresses were delivered quickly
Overall good customer service. My shipment arrive on time.
Arrived within 5 days excellent quality. Very satisfied.
Arrived within 5 days excellent quality. Very satisfied.
Dress fits like a glove. We measured my daughter per the manufacture directions. It's beautiful.
Product came in 2 days and the dress looking amazing
Very nice customer service. I will buy from them again
Pedimos el vestido el día lunes y para el día jueves ya lo tenia, estoy en Mexico, todo el tiempo me mantuvieron informada, una muy buena experiencia, el vestido es bellísimo!
La experiencia fue buena. Fácil de ordenar y los vestidos de excelente calidad, aunque se tardan a veces en las entregas.
Muy buen servicio, notificaron cuando recibieron mi orden, cuando fue procesada y si ya fue recibida
Mi vestido terani no llegó como yo pensé y quise que me isieran un cambio pero nunca recibí respuesta
Answer: They will only offer you store credit minus multitude of the penalties regardless of the reason for the return, oh and you will have to pay back the "free" shipping. DO NOT BUY from this company!
Answer: Hello Keelia, may I know your phone number please?
Answer: Absolutely they are authentic, my gown came directly from Daymor the designer.
Answer: Hi Irina! Thank you so much for showing your interest to CoutureCandy! To better assist you with your inquiry, kindly reach our Sales Team at 855-700-4239.
Answer: I feel your pain. I've had the same experience. JUST HORRIBLE COMPANY!
Answer: Hi Keelia, have you contacted one of our representatives? Thanks
Answer: Hi Sabrina, Thank you for your interest in our products. Please be advised that if you placed an order for dresses that is available today, we have a Processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery, for local orders. You may also check our shipping time frame here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi Sonia, Thank you for your interest in our products. Please be advised that if the dress is available today we have a processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery for local orders. You may also check the complete shipping time frames here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi. If you are not completely satisfied with your purchase you may send your item(s) for return within 5 days of receipt. We provide full Store Credit as long as the product is received in new condition. Any original freight/handling cost is deducted from your store credit if shipping was complimentary at checkout. All products on Sale are Final Sale and Not Returnable. You can review the full details here: https://www.couturecandy.com/pages/returns-and-exchanges
CoutureCandy has a rating of 3.9 stars from 2,089 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CoutureCandy most frequently mention customer service, great experience and beautiful dress. CoutureCandy ranks 3rd among Prom Dresses sites.