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CosetteReviews 95

4.2

From the business

Cosette is Australia’s premier luxury retailer, offering authentic designer brands like Gucci, Prada, Dior, Chanel, Saint Laurent, Balenciaga, Bottega Veneta, and Jacquemus at discounted prices. Since 2015, we’ve sourced new, verified authentic items from trusted European suppliers with decades of experience. Our collection includes handbags, accessories, sunglasses, and luxury home scents from brands like Cire Trudon. Whether you’re a seasoned collector or making your first investment purchase, we offer a wide range of styles and price points, plus flexible Buy Now, Pay Later (BNPL) finance options. Browse over 20 top luxury brands online or in-store and enjoy the smarter way to shop coveted styles—stock is limited, so sign up for our newsletter for early access to new arrivals. Visit Cosette.com.au to find your next luxury love.


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Cosette Reviews Summary

Cosette has a rating of 4.2 stars from 95 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cosette most frequently mention customer service and fast delivery. Cosette ranks 8th among Designer Clothes sites.

quality
32

Instant Feedback

580 reviews
Australia
1 review
2 helpful votes
Follow Rebecca B.
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Excellent in every respect. Fantastic product selection, very good photo information on the products. Extremely fast shipping, perfectly packaged. Many thanks to the team at Cosette. This is true excellence.

Date of experience: October 28, 2021
Australia
1 review
1 helpful vote
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I enjoy very much the shopping experience with Cosette. Thanks for making me feel valued as a customer and for the nice personal touch (note and fashion quote). It is always a nice and special surprise when I open my order. Please continue.

Date of experience: October 10, 2021
GB
1 review
0 helpful votes
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I'm always initially hesitant about buying luxury goods at discounted rates (are they fake? Is it a scam?) but I did some research about Cosette and everything checked out. I ordered a Prada bag at a good discount and it arrived only a few days later and it was perfect and authentic. Will be shopping with Cosette again!

Date of experience: October 9, 2021
Australia
1 review
0 helpful votes
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This website is awesome! High end merchandise and you won't believe the prices! I am never shopping on another website. Did I mention I receive my item in 96 hours! All I have to say is WOW!

Date of experience: October 7, 2021
Australia
1 review
1 helpful vote
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I purchased a bag from Cosette in June 2021 despite some negative feedback I read online as the colour of the bag was exclusive to their website. I later changed my mind because I found another bag that I preferred on their website, so I rang their customer service for product exchange. They explained to me that the order will have to be cancelled and then I can place a new order. This was done instantly and I got my money back in 2 days. I was really impressed by their swift response. The bag that I re-ordered came promptly and the packaging was fantastic. Their action defies the negative feedback that I read online before I decided to patronize them. Well done Cosette! Keep up the good work.

Date of experience: October 6, 2021
Australia
1 review
6 helpful votes
Follow John S.
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Unbeatable prices for real, authentic products. Don't believe the negative reviews out there saying the products aren't real. Lots of negative marketing towards Cosette from butt-hurt competitors who don't want to lower their prices. Fast updates and fast shipping. Secure payments and you get the product you wanted at a lower cost from other websites. Would give it more than 5 stars if I could.

Date of experience: October 4, 2021
Australia
1 review
2 helpful votes
Follow Elena R.
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Have shopped here quite a bit in the last few months. Items are always well packed. Great selection with good prices especially during sale period. Returns process is also smooth and really quick in the rare occasion that I need to make a return.

Date of experience: September 22, 2021
Australia
1 review
3 helpful votes
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Excellent service
May 11, 2021

So far I've been very happy the service is excellent. Definitely recommends them/I really appreciate them/ Of course, I want to recommends them for everyone.

Date of experience: May 9, 2021
Australia
1 review
4 helpful votes
Follow Elina F.
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This is my 2nd time purchasing from cosette. Loved the experience with a prompt communication regarding a issues I had. Quick response solving all the matters. Not to mention very quick shipping also variety of collection that I could choose with satisfied price. Definitely going to shop again with cosette!

Date of experience: May 7, 2021
Australia
1 review
3 helpful votes
Follow Synthia R.
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I ordered a Saint Laurent bag, I got it way earlier than expected, original, in a beautiful Cosette package. To be honest people's feedbacks made me feel suspicious, but I am totally happy with the purchase and service!

Date of experience: May 6, 2021
Australia
1 review
3 helpful votes
Follow Janett M.
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I've been really happy with my last few Cosette orders! I placed a big order recently and even though the shipment was late, customer service was really proactive with keeping me updated on the status. Returns process is seamless and fast. Same-day delivery in Sydney area which is great!

Date of experience: May 5, 2021
Australia
1 review
7 helpful votes
Follow Leonel W.
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Ordered several times from Cosette and everything was fine, secure package, fast delivery, great packaging and an Entrupy certificate. Will definitely order again!

Date of experience: May 2, 2021
Turkiye
1 review
0 helpful votes
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إنه بالفعل موقع رائع وجميل جدا وصادق وموثوق اتمنى من جميع الأشخاص الذين يهمهم للمصداقية بالعمل أن يقوموا بالدخول اليه والعمل معه

Date of experience: April 28, 2021
Texas
1 review
11 helpful votes
Follow Clare B.
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It's my first purchase from Cosette. Amazing discount + posted and received the next day by courier. My Celine bag is absolutely gorgeous. They referred me a 3rd-party Entrupy partner to get my certificate of authenticity done and it came back authentic in a few days after. Will definitely purchase again in the future.

Date of experience: June 14, 2020