From the business
Buy work boots by Caterpillar, Wolverine, Carhartt clothing, work gloves, sweatshirts, jackets and more! Low prices, free shipping and satisfaction guaranteed at Construction Gear.
Construction Gear Reviews Summary
Construction Gear has a rating of 4 stars from 498 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Construction Gear most frequently mention customer service, good quality and great price. Construction Gear ranks 4th among Boots sites.
Instant Feedback
Extensive and quality of products. Easy shopping and fast checkout and shipping.
I love this purchase! It is unlike what i normally wear. Shipped quickly with no problems!
I have always bought my safety glasses. I love them!
Excellent service with good communication and prompt delivery
The hard hats were great. The gloves however were not. One pair got a hole after only a short time wearing. Gloves should not get a hole after a few hours of simple wear.
I ordered some shirts and pants and they fits as they should and are great quality.
I tried to change the size on the order 12 hrs after oder was placed. Was emailed it couldn't be done.
Thank you for your review James. At the end of your transaction when there is a statement under ORDER REVIEW: "Please review your shipping and billing information before you place your order to make sure everything is correct. Once your order has been placed, it cannot be cancelled or changed."
I'm very disappointed overall and they are so expensive it's not even like I could buy another pair, so I am stuck working in there with my feet aching
Dear Ian, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!
Order arrived sooner than expected and shirts fit perfectly!
Appreciate being able to get these masks every time we need them!
Thank you for your follow-up emails. I thought I had placed the order but must not have finished and I really want these masks!
Pleasant experience on-time delivered and the product is what I expected
Smooth purchase. Long Delivery Time but item did arrived.
I have attempted to buy this item 4 separate times, and each time my order has been cancelled by the company without any notification or explanation to me. I seem to be completely unable to buy from this store, for no apparent reason. I've used different payment sources thinking that might be the problem, I've tried ordering with a vpn on and with a vpn off, I've even called customer service, and though they did their best they didn't have any answers or reasons for me, and they weren't able to un-cancel my orders.
Dear Tia, We deeply apologize for the delay in our Customer Service communications. Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!
Extra Heavy material makes for a longer lasting pant in a heavy use situation
Excellent and smooth process.great service and 100% satisfaction
Wore logger boots for years until I had Rhum. Arth. Cause I couldn't tie the laces. The Hoss boots are rugged and comfortable and I can tie the laces.
Just what I was looking for, my crew loves them, and the fit is perfect.
I had to receive a partial order and Construction Gear took care of refunding and everything without
Any hassle. Great service.
Quick, easy and very informative about the products offered.
Easy to find the products you need.
Very disappointed. Customer service response sucks. They only care about the money and not customer satisfaction.
Dear Carlos, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!
I was not happy with coustomer service. I forgot to put my coupon code on my order so I emailed coustomer service to see if they could add to my order. I was ordering 8 pairs of wook boots for my guys. I sent a response to their email and never heard back from them. I did this twice with no response. I have ordered in the past and never had an issue.
Dear James, We are very sorry for this experience with our company and understand your frustration.If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Diana, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!