Sitejabber Website Reviews and Complaints
business logo of Construction Gear

From the business

Buy work boots by Caterpillar, Wolverine, Carhartt clothing, work gloves, sweatshirts, jackets and more! Low prices, free shipping and satisfaction guaranteed at Construction Gear.


constructiongear.com
New Stanton, PA, United States
Sponsored message from Construction Gear
Large selection of customizable work wear.
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How would you rate Construction Gear?
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Construction Gear Reviews Summary

Construction Gear has a rating of 4 stars from 498 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Construction Gear most frequently mention customer service, good quality and great price. Construction Gear ranks 4th among Boots sites.

service
17
value
46
shipping
47
returns
7
quality
45

Instant Feedback

6,097 reviews
Virginia
1 review
3 helpful votes
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Not satisfied
October 3, 2023

Didn't get my complete order but was charged. When asked about they said they discontinued that size and I said just send same size. Got nothing.

Date of experience: October 2, 2023
Andrea O. Construction Gear Rep
over a year old

Thank you for your review Ed. I have sent you over an email regarding the credit that you received following our inability to fufill the order for the largest product. Should you have any additional questions please contact our customer service team at 877-411-0036 or customerservice@onlinestores.com.

Oklahoma
1 review
1 helpful vote
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Awesome boots
October 2, 2023

Work boots were a great fit for my husband. He loves them!

Date of experience: September 30, 2023
Virginia
1 review
1 helpful vote
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Site was easy to maneuver, and easy to manage pay options
Merchandise arrived on time and was what was/as advertised

Date of experience: September 29, 2023
California
1 review
0 helpful votes
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TOOK A CHANCE
September 21, 2023

READ ALOT OF NEGATIVE THINGS ABOUT THIS PPL. I WAS NERVOUS. I SHOULD NOT HAVE BEEN. PRODUCT SHOWED UP ON TIME AND GRAT QUALITY. LITERALLY HEADED TO THEIR SIGHT NOW FOR MORE $#*!IES

Date of experience: September 20, 2023
New York
1 review
0 helpful votes
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No inventory
September 21, 2023

They were unable to fill my order within a couple of weeks so I had to ask for a refund

Date of experience: September 20, 2023
New Mexico
1 review
0 helpful votes
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Good work shirt
September 19, 2023
Updated review

Easy ordering, kinna pricey though. Took kind of long to receive order but its a very good work shirt, I'll probably order another one.

Date of experience: September 18, 2023

Easy ordering, kinna pricey though
August 25, 2023
Previous review

Easy ordering, kinna pricey though.

Date of experience: August 24, 2023
Wisconsin
2 reviews
1 helpful vote
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Good value for great products
October 12, 2023
Updated review

Found what I wanted on sale! Best quality products, well made, not gimmicky or flashy,

Date of experience: September 11, 2023
Andrea O. Construction Gear Rep
over a year old

Thank you for your continued business Sara!


Found what I wanted on sale!
September 8, 2023
Previous review

Found what I wanted on sale!

Date of experience: September 7, 2023
Florida
1 review
1 helpful vote
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Order process was OK. Allegedly item was shipped via USPS. Somehow they were lost in transit. 20+ days later and I still have not received my order. Tried to contact Construction Gear and they basically stated it was not their problem. They would not replace the missing item or refund my money. Terrible customer service.

Construction Gear attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 11, 2023
Florida
1 review
0 helpful votes
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The boots are amazing~
September 12, 2023

The wait was worth it! It was a good experience. I had to wait a little longer than I expected but it was worth it. The customer service was very helpful and courteous. I will definitely order again. Thank you so much!

Date of experience: September 11, 2023
New York
1 review
0 helpful votes
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Good deal
September 12, 2023

Good deal on brand name & Good category selections

Date of experience: September 10, 2023
Florida
1 review
0 helpful votes
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Women Work Boots
September 12, 2023

Large selection; easy shopping. Great product. Fast delivery. Will shop again.

Date of experience: September 8, 2023
Washington
1 review
1 helpful vote
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Different Material
September 8, 2023

I had purchased the same gloves before I was very satisfied. But this time the gloves description same price. Gloves were totally different material. So thin compare to the ones I got before and bern using them and ripped so easily. Not very satisfied this time.

Date of experience: September 7, 2023
Andrea O. Construction Gear Rep
over a year old

Thank you for your review Alejandro. If you are in need of an exchange or return please contact our customer service team at 877-411-0036.

North Carolina
2 reviews
1 helpful vote
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Great
August 10, 2023

The jeans were of good quality and got them in a timely matter.

Date of experience: August 9, 2023
Arkansas
1 review
1 helpful vote
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Good fit
August 8, 2023

Love the eva petite safety glasses, wear them at night while on motorcycle, they are made to fit a smaller slimmer face, love them

Date of experience: August 7, 2023
Missouri
1 review
1 helpful vote
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REEBOK SUBLITE CUSHION WORK SHOE
July 26, 2023

The site is easy to use and loaded with values. Shipping is fast and cheap. The shoes are everything I needed: light, durable, and protective.

Date of experience: July 25, 2023
Wisconsin
2 reviews
2 helpful votes
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Ordering
July 25, 2023

I ordered and waited for guite awhile not knowing they had sent me a email to call them about my order by the time i called they had done cancelled the order but i reordered and it was easy

Date of experience: July 24, 2023
Ohio
1 review
2 helpful votes
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Wrong item and will not respond
August 20, 2023

I was sent the wrong items, and when I call the phone number it is always busy. I emailed them twice, and have not heard back at all and it's been weeks

Construction Gear attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 21, 2023
Jacob Y. Construction Gear Rep
over a year old

Dear Joshua, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!

South Carolina
1 review
0 helpful votes
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Ĥappy customer
July 19, 2023

Very happy with service and product, will order again in future.

Date of experience: July 18, 2023
District of Columbia
1 review
2 helpful votes
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Somebody is making put on this deal and its not the customer. When you purchase something for $40, return that same something, and only get $25 back, something is very wrong. Lousy quality, don't buy hete.

Date of experience: July 15, 2023
Andrea O. Construction Gear Rep
over a year old

Thank you for your review Joan. You purchased 2 pair of pants and you wanted to return them. We assess a charge of $8.49 for return labels and do not refund shipping charges. Your total before shipping was $32.50 and we took out the fee of $8.49. This left you with a total refund of $25.34. Our return policy is located on our website https://www.constructiongear.com/return-policy.html. You can contact our customer service team at 877-411-0036 or customerservice@onlinestores.com.

Texas
1 review
1 helpful vote
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Construction Gear Belt
July 17, 2023

I ordered a black belt online and the item was shipped quickly and was packaged very securely. I highly recommend this seller as the quality of the product is excellent. It was an A+++ transaction.

Date of experience: July 15, 2023