Overview
CompressionSale has a rating of 4.2 stars from 20,728 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CompressionSale most frequently mention good quality, great experience and long time. CompressionSale ranks 90th among Medical Supply Store sites.
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Ordered the same items as before, as the items I had were getting to the end of their normal usage (usually about 6 months, some less depending on wear and tear). The items were on sale, plus I had a coupon, so I had an even bigger discount. They fit well and keep my legs, ankles and feet from swelling while I am out and about or at work.
No notification of cancellation - had to call to ask about delivery. I was told there were no supplied, but when I was on the compression website, and clicked on beige in Medium - it showed I could place the order, but phone rep said info on website was outdated!
Because I would be leaving town in the near future, I paid for faster shipping in order to guarantee I would get them before I left town. They did not arrive as planned. I did not receive them until our mail was delivered after we returned home.
The stocking arrived but I didn't get any tracking info when the order shipped. My biggest complaint is that the description of the product says that there is a silicon dot band but there is not. I think they should fix the description because that was the reason we bought this product. Now we paid for shipping of a product that doesn't work for us and their only reply is that "if it doesn't say silicone band in the title of the product then there isn't one." So it doesn't matter if the description is wrong.
My order was late and Compression Sales was on it. Excellent customer service.
This is my third or fourth order. These compression socks are by far my favorite! I will order again when they go on sale.
The description of the stockings helped me to decide. Really like the stockings. They are easy to put on and the smooth texture doesn't stick to my jeans or other pants. They are very comfortable, no squeezing my toes and very comfortable at the top.
The process took too long. After several days of the initial order, I had to reach out to see if the order had been received and sent. I wanted to track the order. The person who followed up from my email was nice and professional. It shouldn't have taken as long as it did to receive the order.
Ordered compression stocking on October 1st, 2024. They sent my order out without my street address so it never got to me. After 4 months of appealing, I still do not have a refund of $338 or replacement garments. Customer service never calls back when they say they will, will not pass phone calls on to a supervisor or management. They did not answer 3 recent emails requesting (then demanding) a refund. I am on a fixed income and this is highly harmful to those of us with medical conditions who desperately need these garments and pay high prices for every single thing we need. Several other reviews reference very slow delivery. I will report to consumer protection.
The socks seem to be good quality so far (received a couple days ago). Instructions to put on are helpful. Order took quite awhile in comparison with Amazon's quick delivery. Not an issue but it would be helpful to get an estimated delivery date when the order is placed.
This business is stuck in the dot com era - horrible clunky site to navigate. When you do need someone, the phone number only sends you to contact extremely difficult rude service assistants (Maria should be fired for being openly hostile). They don't honor holiday exchange policies. In addition to this mess, exchange policy says they give you store credit, but then they don't apply it: I placed an order near the holidays with the explicit request to use my store credit towards my balance, which didn't happen - my card was charged the full amount.
They didn't take too long to arrive. It's the first time I use compression socks so I was a little bit afraid that I wouldn't be able to put them on but to my surprise they are extremely easy to put on and they feel so silky and smooth. I LOVE THEM and am already saving so I can buy another pair.
I'm quite satisfied with the order I placed. Not so happy with myself for doing it twice. I need to return the duplicate order. Running into snags like which address do I use, found 2.
I have worn knee-high compression socks for years, this is my first experience with thigh high compression socks. I just love them, what a difference they make.
Very good. I would have liked to receive my order all at once instead of two shippings. I will be ordering more socks in the future because I really like your brand of socks.
They felt good on. One problem disappointed me the left sock had no cover near end by toes. It looked like someone tore off the end and never smoothed it off by covering cut part by toes.
I have always used Jobst Booms and decided to try you and was disappointed. I don't think I will reorder if merchandise comes likethis
My purchase of knee high compression stockings from your company was stress free. Would not hesitate to purchase more items from you again
Your service is excellent. Thank you!
Was checking on the shipment status of my order as it took a few days to ship from my order date.
I was given information and UT was great and very quick.
The website was very educational and helped pick the right compression socks for my size and amount of compression I required. I definitely will use this site again.
This is excessive. 50 words i am outraged. I b have taken time to answer your survey and your marketing department doesn't need me to have to write reviews for you.
I'm not pleased that I need to wear compression stockings but since I do, I AM pleased to have found Compression Sale. Their service is quick and reliable and the emails I've gotten from them show that they actually care. I highly recommend them!
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- Vernon Hills, IL, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members