I Absolutely Love my Woven image Blanket! It's literally identical to the preview you see on their website. I'm absolutely blown away. I would of like it to have some sherpa or softer material on the backside but still super happy and satisfied with what i got. 100% recommended and i will for sure be a long time customer.
I am ecstatic on how my Collage canvas looks. The colors were crisp and clear. My work did not loose any detail. I appreciate the fact that Collage presents so many layout choices. The actual workmanship done to create my canvas is neat and concise. This is the best I've seen up to now and I've used other companies prior. Lastly when I had an issue regarding delivery from USPS Customer Service was superb in responding to, interacting with and assisting me in resolving it.
Thank u so much for my custom blanket! My mom is going to love it! We used to play the game "Draw Something", and she doesn't know I saved all our drawings back and forth! She's going to be so surprised! I'm so happy with my purchase, great soft warm quality too! Will definitely make future purchases, now my new go too! And I'll definitely recommend y'all. God bless. Thanks again!
I just received the 3 pillows I ordered earlier this month (I knew they would not be here before Christmas and that was NOT an issue). I am not impressed with all of the loose threads that are hanging off of each pillow. They are also covered in lint, stuffing and loose threads. They were just thrown in a cardboard box. The overall quality of the pictures on the pillow look great, the final product was not as good. I have emailed customer support to let them know, so we will see what their response is. (I also sent them pics)
I ordered a customized phone case from this site. However, when it arrived it had 2 major flaws. First, the images printed on the hard case were dull, very blurry, and looked like they had been printed once then printed again on top of the first print. Second, the hard case had a noticeable notch in it and did not align with the silicone/rubber liner. I'm giving 2 stars instead of 1 because their customer service was helpful. Via their website I was able to submit a form about the issues with the case and I was also able to use their chat feature which linked me to someone who was quite helpful. They looked up and processed my form promptly.
I purchased the iPhone 11 pro custom phone case from them a few weeks before Christmas for my wife. It came quickly and was not damaged. However, the image on the case was total garbage. It was WAY darker than the original, blown out and pixelated. The website does not support uploading a large uncompressed raw file which does not help with their terrible print job. It really feels like they printed the case using an at home printer.
Stay clear, just use shutterfly.com.
The cards we ordered for our daughters wedding to be used as favors were great. The quality of the product was very good. The problem lies with the packaging and shipping! No padding between boxes of cards left them all scratched and many broken. 11 of 20 boxes were broken. The company was wonderful about replacing them. But today when we opened the replacement order, this is what we find! The box rattled like broken glass which was our first clue. So now a 3rd order is on the way. Again, company is very friendly and willing to make things right. Its the packaging department that makes them look bad. Get some bubble wrap for heavens sake!
Ordered several afghans and was generally pleased. However, last one was a mess. Blurry pics. Didn't look like pic online. Then I noticed pricing. $65 item - $25 in shipping, taxes & unexplained "fees." My last purchase w/this company. They offer big discounts then get you on shipping & "fees" - BEWARE!
I had some issues with a puzzle ordered from here where it did not match the description. When I emailed them about it they were really good about replacing the puzzle and yet the puzzle still did not match the description and this happened three times. All three times the puzzle was not what it should have been and several of the pieces were not cut clear through. The customer service people were very nice and friendly and tried to help out as much as they could, but I would never get another puzzle from here.
Blankets are so soft, quality is extremely high, i'm really impressed and happy (and i used groupon so it was pretty cheap).
Wanted to upgrade one of the blankets I ordered, and I didn't realize they printed same day. I called customer service, and I wish I remembered the woman's name but she was wonderful. Helped me re-order (by refunding) and to my surprise shipped out the smaller blanket that had already printed free of charge. The best part of this story was i called around 9:45, maybe 15 minutes before they closed (I had no idea and felt terrible when I learned that through google). Genuinely a great company with great customer service. I highly recommend.
Hi Boston, this is Shell with Collage.com. I'm so very happy we were able to help you with your reorder! Thank you so very much for taking the time to write these kind words about our team! :) I will be sure to pass them along. I hope you have the happiest holidays!
I have purchased canvas art before and so I am familiar with the various companies out there. What makes Collage at least a step better is the customer service. Not only do they go out of their way to answer your questions, they make your mistakes their mistakes. I have trouble discerning color in my photos when I transfer them to the website. Sometimes, the result is not what I intended. If you just ask, Elena, or Melissa or Susan will be happy to help. This, I think, separates them from the others.
This is the first time I have used Collage.com but won't be the last. This company is top notch with everything from ease of website, constant nice communication with customer service, products, price and so on. Got my collage today and it was wonderfully made. Even old photos that I had scanned and had to use where very clear in the canvas collage. Will use your company again in the future and promote you all greatly.
Hi Patra, this is Shell with Collage.com. Thank you so very much for your kind words and for taking the time out of your day to share your experience! If there is anything we can help with in the future just let us know! I hope you have a wonderful day! :)
I started out ordering a photo blanket and loved it. This led to many other products both for me and to give away as gifts. I could not have been happier with all of my products, and my friends loved their gifts. In one case, before I ordered a beach towel, I decided to ask for comments on my design (was not sure if the figures in the pictures were large enough). Scott was my liaison in Customer Support and we exchanged e-mails and pictures until I was fully satisfied. Needless to say, the towel turned out beautifully!
Hi Michael, this is Shell with Collage.com. Thank you so much for these kind words! I will pass your review along to the team with special mention of Scott. I'm so very glad you love your products! If there is anything at all we can do for you in the future, please don't hesitate to ask. We're always happy to help! Have a wonderful day, and thank you again!
We love the Sherpa blanket as it meets all the "soft" needs of my daughter as well as providing a clear and crisp image of my daughter's favorite photos! And the staff went over and beyond our expectations to get us exactly what we needed. So thank you again, and I'll be ordering more photo blankets in time!
As a recent hire of Collage.com, I wanted to order some items so I could check quality myself and be able to share that experience with customers.
The canvas I ordered for my second bedroom really pops against my teal wall. The 6 pictures of my dog I placed on a Queen Sherpa are CRYSTAL clear and huge. And it's so soft! My dog loves it too!
I'm thrilled to work for a company with products I can believe in!
I have made 4 blankets now in the last couple weeks. They have all arrived faster than I imagined. One of the people I gifted a photo blanket to has already opened it and fell in love. She did a video of her opening it for me and the emotion she felt when she saw it was overwhelming! I am excited to see what everyone else thinks about theirs. Very impressed with the ease of use of the website and design functions.
Hi Cris, this is Shell with Collage.com. Oh my goodness, would you look at that sweet blanket! You must have spent some time on that, it looks so well put together. :) I'm so very glad she loved it! Thank you for sharing your experience. If there is anything we can help you with in the future please just let us know. Have a very happy holiday!
I ordered this blanket with my little guy who just passed in Nov. I was anxiously awaiting it's arrival and when I got notified it had arrived, I was beyond excited! I got home, however, and saw no delivery. I emailed Collage and they responded promptly and were very helpful. Thankfully I contacted my post office as well and it was found. The blanket is absolutely everything I could have wanted and more. It's absolutely perfect. I will always recommend this company for any works like this.
I'm truly thrilled by their quality and pricing, I have received and sent about 2 of their products including 2 mugs and a photo book. Products are reasonably priced and their quality is always unbelievably good. I'm someone who doesn't write too many reviews but I felt obliged to leave a good review for them. They also have many sales year-round so definitely check them out. Love them I hope they continue their work like this and maintain their competitive prices and amazing quality. 100% recommended.
I just received my 20 x 60 panoramic canvas print and it is absolutely beautiful. It looks great centered over my 9 1/2 foot couch. I highly recommend this company. The website was easy to use and it shipped fast!
I made a blanket for my mother and she absolutely loved it more than anything she even cried. They do unbelievable work and shipment was incredibly fast. Wonderful material and wonderful quality the pictures look exactly like they do to. Begin with. I'm a review person and trust this one
Answer: Hi Tina, this is Shell with Collage.com. When making your photo book, you can add titles to the pages. Just zoom into the page, and then click add title. You can position the title at the top, middle, or bottom of the page. For further assistance please contact our live customer satisfaction team, and we will be happy to help you through it! You may reach us at 888-797-1902, or support@collage.com. Have a wonderful evening!
Answer: Yes they guarantee everything there fantastic just shoot them an email and they will ship you out a whole new one free of charge or refund you full price immediately with fast shipping
Answer: The photo quality is magnificent absolutely gorgeous I even had an older picture that wasn't really the best quality on my phone and they made it look better than I could have imagined some of my pictures have crazy glares from a yucky not good quality camera phone and I don't like the lighting on the picture but they made it look as best as they could
Answer: Absolutely gorgeous I can post a picture if you'd like they are better than I can imagine absolutely phenomenal beautiful words cannot say how happy I am with my pillow absolutely phenomenal like I said gorgeous there's no words to say how beautiful my pillow came out and it's a throw pillow so it's not big but the picture is so beautiful vibrant just absolutely gorgeous so clear and bright awesome quality
Answer: Hi Armanii, Please contact our customer support team at support@collage.com for further assistance and our team is happy to help! Have a wonderful day!
Collage has a rating of 3.7 stars from 1,259 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Collage most frequently mention customer service, photo blanket and christmas gift. Collage ranks 3rd among Photo Printing sites.
Hi Denise, this is Shell with Collage.com. I'm very sorry about this! Please let me know if I can help in any way by emailing me at support@collage.com and in the subject line please put "Attn: Shell Sitejabber" so that I know it's you. I'd love to make this right. :) I look forward to hearing from you. Have a wonderful day!