Collage

I placed an order almost three weeks ago it was supposed to arrive by March 7 for my husband birthday, I even paid expedited shipping. It is now a week later and the item has not arrived. They gave me a UPS tracking number that has not moved from the original location. I've called them, left messages and emailed them, no reply. I purchased the voucher through Living Social. I will be contacting them to see if they can reach them. I will never use them again and will have people that they are a SCAM.
Janie

I had a memory blanket made for my mom. This will be her last Christmas with us, as she has kidney failure. The blanket is lite weight and perfect size for a throw over her shoulders or legs. I choose to have the background and backside done in purple and I absolutely LOVE it. The blanket arrived well before the expected arrival date, which pleasantly surprised me. Yes, I will use College.com again. I chatted with a couple customer service reps and both were very helpful and answered my questions right away. Thank You for making our last Christmas a picture perfect memory.

A standard sized printer paper photo book costs you $9.99 to ship and this is way higher than actual shipping for media mail by USPS. If you order more than one book say 3 for example which could all be shipped in the same box they still charge you $9.99 for each book ripping you off. It does not cost $30 to ship 3 little books. Their standard starting price is $50 bucks! Ouch! Any additional pages over 20 pages costs $1 per page. Easily you can be over $100 for a small thin book.

I ordered a couple of phone cases and the print quality is absolutely awful. The professional pictures were blotchy and grainy and not anything I would have expected. I only tried this site because Shutterfly doesn't have the iPhone 12 case yet. In the future, I will go back to Shutterfly. The website's reviews are bogus since there is no way for an actual customer to leave a review directly on their website. They must hand pick the good reviews from third parties. Customer service was quick to respond and tried printing a second set of phone cases but it was still an awful quality, if not worse than the first set.

I purchased a Sherpa Throw for my wife's birthday! I chose different pics of our 2 fur-babies and could not believe how nice it came out. I paid extra for shipping because I waited the last minute but from the time that I ordered it, to the door, it took 3 days! Unbelievable! When my wife opened the package it came in I could not believe how nice it looked and the amazing quality. Thank you Collage.com! I scored some points on this gift! My wife will cherish this gift for many years to come!

This is my first experience with Collage.com and I was unsure what to expect. Customer service was prompt in responding to my concerns. I needed the wrapping paper by a certain day (for my nieces wedding). They were honest and could not guarantee a date, but they did say they would do their part to help. Well, I received the package on time and the quality of the work is amazing. The pictures are clear & it's so pretty. Will use again.

I highly recommend Collage.com I have ordered several canvas prints from them and the quality of their work is incredible. The photos printed beautifully and their website was easy to use. They communicated when product was shipped and emailed after delivery to be sure I was pleased. Class act operation!

I've ordered several products from collage.com and just recently had a little issue with the centering of my pictures. I contacted customer service, they responded within minutes and were willing to correct my concerns and send me replacement items--at not cost. I 'm a stickler for good customer service and was very impressed. Many of my friends use their site as a result of my items being proudly displayed on my social media page. I really love collage.com now. Great work customer service team.

I spent a morning on line and on the phone with the company I have always used and just could not make my photo fit their canvas. So, I got frustrated and did a search…. Landed on Collage…. Had my art ordered in minutes!
Received shipment earlier than expected and it was PERFECT!
Very excited to use coupon and order Christmas Cards early this year!
Plan to tell everyone I know!

I cannot say enough about the quality of the canvas products Collage.com produces. The backing is classy and the product overall is impressive. I had some photo issues with two of the four canvases I ordered. I am an amateur at taking pictures and the pics I wanted to use just didn't have enough light to produce a really defined picture. Collage.com worked with me over a period of several weeks (I had surgery during that time), and they never lost patience with me, were encouraging the whole way and stuck with me until we could work out better canvases with better pictures. The customer service alone makes them a top company in my opinion!

We recently went on a trip to Kenya and Tanzania and had some amazing pictures we wanted printed for our house. I decided on metal prints and tried my usual photo creator site, but didn't like how they were turning out. I found collage.com and decided to give it a shot. Their creator was very easy to use, so the whole process through ordering and shipping was easy and quick. When the 5 mental prints arrived, they looked great, but one had a small chip in the corner. Customer service had reached out to me to follow up on the prints before I could reach out, so I told them about the issue and Mike responded so quickly and offered to send a new one right away. I also asked if it could be lightened a little took since it came out slightly darker and he did, no questions asked! Just a great overall experience. Will be back for future photo print item needs!

I had a metal print done by Collage.com, which arrived in an overly large poorly padded box, with the print done very poorly. I could have forgiven this but the customer service inferred the image problem was mine. I am a semi-pro photographer and do my own printing, and knew the image that I had submitted on the web site was drastically different than the one I received. I have had other work done here that was fine, but my experience with this has soured me on this company. Note that the company also makes it difficult to provide ratings on their own website, so there is likely to be a positive bias.