How would you rate Chrono24?

Michael B.

California

1 review

0 helpful votes

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Great service.

February 8, 2022

Accurate, reliable and fast service. Dealer network is high quality.

Date of experience: February 8, 2022

Milton A.

Texas

1 review

0 helpful votes

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Bubble international

July 23, 2022

Easy to purchase. The search features are great. A wide variety of watches.

Date of experience: July 23, 2022

Romano Y.

1 review

0 helpful votes

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Good Support

October 9, 2020

Good Support during communication end shipping of the watch

Date of experience: October 8, 2020

Bart H.

Belarus

1 review

0 helpful votes

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Excelent

October 8, 2020

From a to z just good, well organized and everything is clear

Date of experience: October 8, 2020

Lyne L.

France

1 review

0 helpful votes

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No pb

July 15, 2020

I have Well received the correct product and it's working

Date of experience: July 15, 2020

Christopher S.

1 review

0 helpful votes

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Rolex Datejust

July 14, 2020

Good communication, fast shipping. Item received was exactly as described

Date of experience: July 14, 2020

John J.

California

1 review

0 helpful votes

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Flawless

August 15, 2023

They facilitate a good clean transaction between strangers. Can't ask for more.

Date of experience: August 15, 2023

Andres A.

Mexico

1 review

0 helpful votes

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Muy fisrt time

October 3, 2022

First time buying and it was an excellent experience.
Enjoying my watch

Date of experience: October 3, 2022

MICHAL U.

Poland

1 review

0 helpful votes

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1000% of satisfaction

September 9, 2020

Great contact, express delivery, awesome watch!
I would highly recommend.

Date of experience: September 9, 2020

radimir A.

Czechia

1 review

0 helpful votes

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Th aquaracer

September 9, 2020

Everything was simple and fast.
Even from japan come my watch in one week
Thank you

Date of experience: September 8, 2020

Steve V.

Ohio

3 reviews

0 helpful votes

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Great Communication & Fast Delivery

July 14, 2020

Solid experience, immediate communication and super fast shipping.

Date of experience: July 14, 2020

Stefan X.

Massachusetts

1 review

0 helpful votes

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Great platform

May 15, 2023

Thank you for a smooth transaction. First time I used Chrono24. It went very well.

Date of experience: May 14, 2023

Joshua R.

New Jersey

1 review

0 helpful votes

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Excellent

August 11, 2023

Excellent I would record nine through anyone. Looking for a fine timepiece

Date of experience: August 11, 2023

Daniel M.

New York

1 review

0 helpful votes

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Great seller

September 12, 2022

The seller promptly shipped my watch and it was exactly as describe. Highly recommended!

Date of experience: September 12, 2022

PAUL RANDALL H.

Tennessee

2 reviews

0 helpful votes

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Chrono24 is a great marketplace!

September 12, 2022

Chrono24 makes the buying process easy and transparent!

Date of experience: September 12, 2022

David F.

California

1 review

0 helpful votes

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As advertised!

June 18, 2022

Easy transaction and item arrived as expected. No surprises

Date of experience: June 17, 2022

Darius W.

New Hampshire

1 review

0 helpful votes

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Great Service

February 17, 2023

Very pleased with the entire process from start to finish

Date of experience: February 16, 2023

VALERIY N.

New York

2 reviews

0 helpful votes

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August 3, 2020

Pleasure to deal with. Timely response and answers on questions.

Date of experience: August 3, 2020

shahriar J.

New York

1 review

0 helpful votes

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Very accurate and efficient. No surprises.

June 7, 2022

Talked to very user friendly rep who knew his stuff. Happy with decision and product.

Date of experience: June 7, 2022

Annick O.

Belgium

1 review

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Top service

July 24, 2020

Good communication, very responsive
Fast Delivery in 1 day

Date of experience: July 24, 2020

Q&A (15)

Question

Hi, do you assist with problems with releases from custom

See more answers (0)

Question

If paying via escrow, if the watch is $10,000 and postage $100, is my total outlay $10,100? Or are there additional or other escrow costs?

Answer: Dear Justin, Thank you for your question. With the article price being $10,000 and the shipping cost is $100, the total that you would pay would be $10,100. There are not any additional fees for the buyer in a transaction. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you. Kind Regards, Your Chronno24 Team

By Support-Team C., over a year old

See another answer (1)

Question

so If post a watch for sale (Rolex> 15,000) I do not get paid until i ship the product and the buyer confirms delivery ? summarize the process for me

Answer: Thank you for your question. Once a buyer makes an offer on the watch and the seller accepts, the buyer will make payment into the escrow account we offer for private sellers. The seller will then ship the package fully insured with signature required. Once the buyer receives the package, they have 7 days to report an issue. As long as no issues are reported, Chrono24 will automatically payout the seller after the 7 days (it typically takes a few business days for the bank to recognize the payout). Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.

By Support-Team C., over a year old

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Question

I'm uncomfortable providing my banking information to a company that I'd never heard of until a couple of days ago yet it's required to complete my ad

Answer: Thank you for bringing up your concern. All private seller accounts are required to include bank account information when posting an advertisement. The bank account information included is where payment is directed once the watch sells. Your information is secure with Chrono24 is only used for a final payout once the watch is sold. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.

By Support-Team C., over a year old

See more answers (2)

Question