website thubmnail of Chick-Fil-A
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Nebraska
1 review
0 helpful votes
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Hours inaccurate
May 20, 2021

Was craving chic fila food and looked up directions to an Omaha location I hadn't been to and was unsuccessful in finding it so the one I went to was out of the way but verified the hours stated until 10 at the 7575 dodge st location only to find that at 9:40 there were cones in the drive thru blocking the entrance and no way to get inside because that was also blocked so I went to McDonald's instead since they can at least guarantee that they are open during the times they are posted. Love your food but completely annoyed that something as simple as staying open with the hours posted can't be guaranteed, no thank you

Date of experience: May 19, 2021
Oregon
3 reviews
3 helpful votes
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Horrible
April 3, 2024

Not sure what the hype is all about. I had chicken strips & fries, both of which were cold & disgusting in flavor.

Date of experience: April 2, 2024
California
1 review
1 helpful vote
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OVERPRICED
November 8, 2022

ITS WAY OVERPRICED! $12+ for fries and 4 small strips of chicken. We could all just go to a nice restaurant with good quality for for that price. I spend $12+ on a meal and I'm still hungry after. They try to say it's not "fast food" although everything is already cooked ahead of time and they are faster than McDonald's but somehow they aren't "fast food" they also say they make everything in house which is hard to believe because it doesn't taste like good quality ingredients in my experience. They should lower the prices or give people more of a restaurant experience for $12-$25 dollar meals (with a desert) IM NOT SPENDING $12 on a fast food meal. IN N OUT IS WAYYYY CHEAPER & better quality. But for $12 I can go buy a nice chicken sandwich at an actual restaurant

Date of experience: November 7, 2022
Canada
1 review
0 helpful votes
Follow A F.
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They claim they are not racist but their service tells a different story. My friend goes there often for his food and he is of Spanish decent and is treated with good manners,,, service and fresh hot food. So the location was recommended to our friends. Little did we know that that type of service is for select people. I say this because his gf went in to same place and ordered and she watched them give other customers there fresh,, recently prepared food and when they finally served her she was given something that was old and dry,,, not fit for human consumption. We asked ourselves why and realized it's cause she is of darker skin,,, jamaican to be exact. To add insult to injury,, when she went back to complain they just sounded like they rehearsed what they are supposed to say and then said they can give her another potato. At this point she was turned off of the food and didn't want another of anything and nothing was resolved. They could have and should have offered her a refund or atleast offered her another meal on them for another time. So with all that being said I and my friends will NOT be venturing to any of their franchises again PERIOD. This location was in Mississauga ontario

Date of experience: August 13, 2022
Colorado
1 review
1 helpful vote
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Worst restaurant ever
January 14, 2023

Chick-fil-A is the worst restaurant ever their food sucks their customer service sucks their employees suck luckily there's a canes that opened up the street will never eat there again I'm talking about the one on 35th and Quebec and Denver Colorado which ruins it for all of them I never go to another ungrateful restaurant again especially Chick-fil-A last time I checked my money is good everywhere

Date of experience: January 13, 2023
Kentucky
3 reviews
3 helpful votes
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RACIST EMPLOYEE.
March 28, 2023

Went to Chick-fil-A in Downingtown, Pa. Yesterday for the 4th time in 2 weeks. The RACIST P.O.S. Had to RUN HER RACIST MOUTH because I told another Customer that an employee named Regina said she only makes $8 an HOUR. Does the TRUTH HURT MS. RACIST? Would you have ran YOUR BIG MOUTH IF I WERE BLACK LIKE YOU? MIND YOUR RACIST BUSINESS, NOT MINE! CRAWL BACK UNDER THE ROCH YOU LIVE UNDER AND MIND "YOUR"RACIST BUSINESS!

Date of experience: March 27, 2023
Washington
1 review
0 helpful votes
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They treat their animals and I read people are getting sick. Whole Foods chipotle papa John's and Taco Bell got A's. McDonalds got an F minus

Date of experience: January 9, 2024
Florida
1 review
2 helpful votes
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Veterans Day recognition
November 12, 2022

Panama City, FL Chick-fil-A locations refused to recognize 12 local veterans, all with retired Military ID cards on veterans day even though advertised on Google. ALL of us frequent Chick-fil-A routinely and even though it will not be a splinter of a drop of profit to Chick-Fil-a rest assure then will be 12 less customers to any future patronage at Panama City, FL Chick-fil-A.

Date of experience: November 11, 2022
Nevada
2 reviews
1 helpful vote
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This location is garbage, don't ever order after 9:00pm cause they close@ 10:00 pm so they want 2 throw your food 2gether

Date of experience: July 16, 2023
Texas
13 reviews
29 helpful votes
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So, the Rosenberg Texas ChickFila is my go to Fast food place. I don't eat fast food anywhere else but THIS ChickFilA.

Here's their website:

http://www.chick-fil-a.com/rosenberg

The people at the Rosenberg, Texas ChickFila (Mr. Quart Graves, Operator) make all the difference. You walk into the place? They're GENUINELY happy to see you. I don't get that when I get home (I'm single... and I don't have a loving doggie).

I'm a big fan of their delicious chicken strips. They always make them fresh. They taste great and they're always piping hot. The folks there always make sure I've got plenty of ChickFilA BBQ sauce.

Then I start in on those seriously addictive waffle fries. Again, they're always fresh at that location and are salted perfectly. I've tasted potatoes like ChickFilA waffle fries nowhere else.

I finish my Culinary Delight (yes I'm a chef... ok, maybe I lied) with a creamy awesome ChickFila Chocolate shake with (Yes) NO cherry and (Yes) NO whipped cream.

Extra Chocolate please. OMG, again there should be a law against a shake THAT good.

I recommend taking a vacation to Rosenberg, Texas to view the brand new highway (59 or 69 depending on your Federal or State perspective).

OK it's not finished yet... but YeS they will finish it some day.

But it IS cool to sit at the ChickFilA and watch the massive traffic pile up on the side access road that you DON'T have to take to get there.

Tell 'em Steve sent ya.

Cheers SJ Readers

Date of experience: September 9, 2016
Georgia
1 review
0 helpful votes
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NEVER GET IT RIGHT
October 23, 2022

Although it tastes good, *every single time* i order, they get it wrong. At this point, i've order more than 30 times, and not ONCE did they get it right. VERY disappointed

Date of experience: October 23, 2022
Pennsylvania
3 reviews
1 helpful vote
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Good but kinda bad
September 10, 2023

So the nuggets are good but to small the spicy chicken sandwich is delicious but it's not that spicy and it's to small but that SAUCE what's your recipe it's so good

Date of experience: September 9, 2023
Virginia
3 reviews
3 helpful votes
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Not upto the mark
June 27, 2023

The sizzle was not as shown, it was torn off ans tasted very bad. Would not recommend it. Very unhappy

Date of experience: June 27, 2023
Colorado
17 reviews
7 helpful votes
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I like chik fill a and i will always love it, even though it has some... questionable practices, i like the food.

Date of experience: October 19, 2023
Florida
1 review
1 helpful vote
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Got food poisoning
September 24, 2023

The last two times I went there I got a chicken Sandwich and fries. The chicken tasted weird and I had diarrhea.

Date of experience: September 24, 2023
Maryland
1 review
1 helpful vote
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Fly in mac and cheese cheese
August 20, 2022

I will not be eating from chick fil a no more, it was a fly in my mac&cheese im so disgusting. Don't go to the route 40 location

Date of experience: August 20, 2022
Virginia
1 review
0 helpful votes
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Wrong meal
August 16, 2022

On 8/4 we ordered a grilled chicken Sandwich and a wrap at the Chick-Fil-A of Tenleytown, Washington DC. The cashier seemed not to like her job or her clients. After a considerable wait, we got two wraps (one of us hates wraps, finds they taste like raw dough) instead of one wrap and a GRL Sand.( piece of grilled chicken). Unfortunately, the packing disguised that wrong meal and we were too tired once we came home to drive back and wait again for the correct meal. So the second wrap ended in the garbage - too bad, this is not what we do normally. I called the company, had to wait a while for an associate, gave the date and the order number, they found it, but there was no concrete offer to make it right - but they wanted my name, phone number and email. What for, actually? I was told I would have to go back to that particular franchise to speak to the manager anyway. Much waste of time for nothing.
I have tried to downloadour pics of the receiptbut as they are on a smartphone I am not able to connect the phone to this special website. I have tried what I can to inform my fellow citizens - so I hope it will reach them even without the photo. Order number is ******* of 8/4/2022

Date of experience: August 15, 2022
Arkansas
2 reviews
2 helpful votes
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Love Chick-fil-A's Values
December 21, 2023

Love the values, but the actual Sabbath is Saturday if we are really respecting our Christian values.

Date of experience: December 20, 2023
Florida
1 review
1 helpful vote
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Love ittt
August 20, 2023

Five stars cause the people there are so sweet Especially Bericia slayyyy. Love this Place will come here every night if I have to

Date of experience: August 19, 2023
Missouri
1 review
0 helpful votes
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Sorry!
June 5, 2022

Went to the one in cape twice! Was not a fan of the food at all! Was served mushy chicken and Haven't been back sense.

Date of experience: June 5, 2022

Overview

Chick-Fil-A has a rating of 2.4 stars from 71 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Chick-Fil-A most frequently mention chicken sandwich and fast food. Chick-Fil-A ranks 16th among Restaurants sites.

service
31
value
30
shipping
7
returns
9
quality
29