CDKeys

The worst experience in my life ordered with the promise of instant delivery it took them more than a day just to get back to me and tell me to wait for more, DO NOT BUY FROM THEM

I decided to buy a copy of FFXIV complete addition, the key was delivered to me but was invalid, I immediately send them an email with screenshots to prove the key is invalid. I then later get an email stating that it is locked to the EU region (I am from South Africa but we still connect to EU) and I will be refunded, I then explain the above to support and he tells me that it will go through a review process and he ignores my reply regarding the EU compatability with South African Servers, next I get the following email:
Hi,

Thanks for your patience.

Upon verifying the key on this order, we found it to be already used/redeemed. Unfortunately, we're able to refund only for unused key(s). To clarify, once the key/code is redeemed, it gets linked to the account permanently, and this cannot be undone in any way. Our normal policy, like most other retailers, is that we are unable to issue a replacement or refund on used digital goods as they were sent to your email, valid and unused.

Hope this explains the situation.

Kind Regards,

Tyron J,
Support Ace | cdkeys.com

I did not activate the key and I did not receive what I paid for, neither was I refunded, I have basically been scammed.

Update: I was contacted by CDKeys two days ago, still no update on their terrible customer service

Their customer service told me a game was cross platform. After purchasing I found that it wasn't and now they won't refund me. AVOID!

Can only email support and they ignore customers!

They promised to respond within 72 hours; and its over 78 hours on a basic request.
Disappointing!

I bought the Neo Versa bundle from them yet those codes expired and i didnt know said nothing either

No refund after viewing the digital code I switched my Xbox settings to the UK to put in a UK code and the code wouldn't go through. Just use eneba cheaper and it actually gives you the code

I purchased Street Fighter 6 Deluxe and they gave me a code for the standard edition. They are not helpful in getting me a refund or correct game.

We did not receive the game we purchased. Support was totally useless. After nearly a week, we gave up and took the $49 loss.

Fun game, a little repetitive and some inaccuracies but all round very enjoyable.
Easy to and quick to get onto steam

I ordered a steam key from CDkeys and I went to go submit the key only to find out the only way to download the game is to put the game on GOG which is not at all where I wanted or needed it

Bought today FIFA 22. The code cannot be redeemed (was already redeemed weeks ago).
Last hope: get my money back.

Be careful!